2016 Ford Escape

THE LUG NUTS ON MY FORD ESCAPE ARE DEFECTIVE. I DISCOVERED THIS AFTER A FLAT TIRE. THE "OVERCAP" ON THE LUG NUTS WIGGLED. THEY WERE ALSO ENLARGED AND WOULD NOT FIT ANY STANDARD LUG NUT WRENCH. THEY COULD NOT BE SAFELY REMOVED AND REPLACED ON MY VEHICLE. I HAVE SINCE HAD THEM PROFESSIONALLY REPLACED. THIS APPEARS TO BE ALL OVER THE INTERNET.

AUG 2019 HAD TO REPLACE LUG NUTS ON 3 WHEELS AND JAN 2020 HAD TO REPLACE 4TH WHEEL I WAS TOLD THAT ROUND TIPS ON NUTS WERE LOUSE AND THEY WERE BULDGED WHEELS COULD COME OFF THESE WERE ORIGINAL I ASKED ABOUT RECALL NONE WEST HERR DEALER ITOOK TO MY MECHAINIC AND HE CHANGED 3 WHEEL NUT AUG THEN JAN HE FIX THE RR LUGS I V HEARD OTHERS COMPLAIN GRAND AUTO TECK GRAND IS NY DID MY REPAIRS WHEELS NEVER CAME OFF

A REAR FLAT TIRE, INCONVENIENT BUT NOT A DISASTER, UNLESS THE MANUFACTURER TOOLS YOU ARE SUPPLIED WITH CANT POSSIBLE UNDO THE LUG NUTS, NOW THE SITUATION COULD TURN DANGEROUS.. FORD PUTS A COVER OVER THE LUG NUTS, THAT THE SUPPLIED LUG WRENCH WONT FIT, OR ANY STANDARD TOOL KIT, ' OF COURSE THE DEALERSHIP HAS ONE,,,, WHY ON EARTH SHOULD I HAVE TO HAVE MY CAR TOWED TO A FORD DEALER TO GET THE TIRE CHANGED .FORTUNATELY, MY ROADSIDE ASSISTANT WAS ABLE TO FIX THE TIRE WITHOUT TAKING IT OFF, NOT EVERYONE IS THAT LUCKY...'.

BOUGHT NEW TIRES AT 44,500 MILES (MUSH SOONER THAN EXPECTED ) AND INSTALLER COULD NOT REMOVE LUGS AS THEY WERE "SWOLLEN". WENT TO SAM PACK FORD, LEWISVILLE, TX WHERE I BOUGHT VEHICLE. WAS TOLD BY SERVICE ADVISORS "SWOLLEN" LUG NUTS WERE A KNOWN ISSUE AND THE DEALERS USED SPECIAL 19 1/2 METRIC SOCKETS TO REMOVE THEM. THEY TOLD ME IT COST $10.00 PER LUG TO REPLACE WITH FORD ORIGINAL LUGS OR THEY WOULD SELL ME AN AFTER MARKET SET FOR $50 AND I HAD TO PAY TO HAVE "SWOLLEN" LUGS REMOVED AND NEW ONES RESTORED. THEY REITERATED FORD AND ALL DEALERS WERE WELL AWARE OF THE ISSUE BUT FORD CONTINUES TO INSTALL THE PROBLEM LUGS ON NEW VEHICLES. THE LUG WRENCH SUPPLIED WITH THE AUTOS NO LONGER WILL FIT THE "SWOLLEN" LUGS SO YOU WOULD BE STRANDED IF A FLAT OCCURS.

TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ATTEMPTING TO CHANGE THE REAR PASSENGER TIRE, THE LUG NUT WRENCH FAILED TO RELEASE THE LUG NUTS BECAUSE IT WAS TOO SMALL TO FIT OVER THE LUG NUTS. THE CONTACT STATED THAT THE EQUIPMENT WAS THE ORIGINAL EQUIPMENT. THE CONTACT MENTIONED THAT ROADSIDE ASSISTANCE WAS ABLE TO ASSIST IN REMOVING THE LUG NUTS AND CHANGED THE TIRE; HOWEVER, THEY HAD DIFFICULTY WITH THE LUG NUTS. THE VEHICLE WAS TAKEN TO GRAPEVINE FORD (801 E TX-114, GRAPEVINE, TX 76051), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DETAILS OF THE WRENCH WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 35,450. THE VIN WAS NOT AVAILABLE.

I HAD A FLAT TIRE . TRIED TO REMOVE LUGNUTS AND MY WRENCH WOULD NOT FIT LUGNUTS AND THE LUGNUTS I DID GET TO FIT WOULD NOT COME LOOSE. WE CALLED FORD ROADSIDE. ASSISTANCE. TECH EXPERIENCED THE SAME THING TRYING TO USE HIS POWER DRIVER TO REMOVE THEM. HE REPORTED THAT LUGNUTS WERE STRIPED DUE TO ALUMINUM COATIING AND THAT CAUSED THE OVER TIGHTENING. I WAS STRANDED FOR 2 HOURS. WOULD NOT COME OFF DUE TO ALUMINUM COATING PLACED OVER STEEL THIS ENABLING WRENCH TO FIT. THE WEAK METAL ALUMINUM SWELLED AND WHEN MY TIRES WERE ROTATED OVER TIGHTENING OCCURED. . THIS HAPPENS BECAUSE THE ALUMINUM IS A WEAK METAL AND IT GIVES. A MAJOR ENGINEERING FLAW. OVER TIGHTENING THESE NUTS WILL CAUSE THE LUGNUTS TO BREAK OFF AND WHEEL COULD COME OFF AND CAUSE FATAL ACCIDENTS. I WAS ON A CITY STREET. I AM ENCOURAGING NHTSA TO CALL A RECALL NOT FOR MY BENEFIT BUT FOR THE BENEFIT OF ALL WHO DRIVE THESE VEHICLES. LIVES ARE SOMETIMES LOST BECAUSE GOOD PEOPLE DO NOTHING. IS THERE A CHANCE A TIRE CAN COME OFF DURING HIGHWAY DRIVING AT 65 MPH AND OVERBECAUSE OF LUGNUTS BEING OVERTIGHTENED? IF THE ANSWER IS YES TO THIS QUESTION THEN THE RIGHT THING TO DO IS TO ISSUE A RECALL TO FORD. IT'S CALLED ACCOUNTABILITY. THANK YOU

CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.