2016 Ford Escape

Ford has a huge recall of Escapes due to back-up cameras malfunctioning. My 2016 has been working and not working intermittently for some time now. I would like the 2016 Escapes to be included in the recall as well, but I believe they have only included those going back to 2020. A generic diagnostic machine has picked up the issue repeatedly. I will be having a Ford diagnostic service appointment this Friday for a different issue. The dashboard has begun to intermittently read "temporarily disabled" and "4-wheel drive" at which time the car acts like it is not in the right gear. The Ford Dealership has stated that they will also look at the back-up camera. Thank you.

The vehicle experienced multiple critical system failures within one week of purchase: Transmission failure (slipping, delayed shifting, and stalling during acceleration) Braking system malfunction (brakes jump or pulse when pressed, inconsistent stopping) Fluid leakage inside the cabin near the gas and brake pedals (believed to be either brake fluid or transmission fluid) The vehicle is currently undrivable and can be made available for inspection upon request. The vehicle became a severe safety hazard while I was operating it with my infant child in the car. The brakes were unresponsive and unpredictable, creating near-miss situations when trying to stop. The transmission failure caused stalling at intersections and hesitation when accelerating, putting me at risk of being rear-ended. The fluid leak near the pedals presents a possible fire hazard or the risk of further brake failure. I feared for my life and my child’s safety. The problem has not been confirmed by a mechanic yet because the dealership, Platinum Auto Sales in Arlington, VA, refused to take the vehicle back or inspect it after I reported the issues. I was dismissed when I returned to report the failures. I am currently seeking an independent inspection, but I want this formally documented as an urgent safety matter. I am in the process of filing reports with the Federal Trade Commission, state consumer protection, and local police regarding fraud and sale of a dangerous vehicle. I can make the vehicle available for inspection by NHTSA or a certified safety inspector. There were no warning lights or error messages at the time of purchase. The problems appeared within 24–48 hours of driving the vehicle: Difficulty shifting and hesitation when accelerating began almost immediately Brake issues and pedal fluid leakage appeared by Day 3 By Day 5, the vehicle became unsafe to drive altogether

The rear back up camera invert and turn the vision upside down. I understand that there was a recall for this year and model for that problem, but mine does not show up on the recall, but my camera rear facing camera does not work because it inverts all the images upside down. I bought the car used with 128,000 miles on it so I don’t know actually how long this problem had been going on before I purchased the car but the rear backup camera now shows everything upside down.

I saw a recall for newer years of Ford products where the camera wasn't working and it is a safety hazard. My 2016 Escape rear camera has not been working properly for many years. It appears to me that it is a software problem because the camera will be upside-down OR roll upside down. I updated the firmware on my car, but it still doesn't work. There are Youtube videos out there, because it is a common problem with the Escape. [XXX] Please add the 2016 Escapes to your current recall. Here is a link to the recall for the newer Ford Products.[XXX] I have attached recent still pics of my car-cam upside down and I tried to attached a (short )14 second video of it rolling upside down, but your website does not allow videos to be uploaded? So I made the video into a .gif and uploaded it so you could see the rolling camera that happened today. The rolling camera problems does happen a lot, but not as much as the upside down feed. As you can see from the photographs, the directional lines that are supposed to show the direction a driver is backing up, are NOT present either. A person backing up, using the upside down feed, will NOT see the direction they are backing up. The attached photos were all taken within the last couple days, you can check the date and time they were taken on each photo. Please contact me if you want me to send you the original video that I took today. Please help me with this problem. I am not the sole person to have this problem with older Ford products. Please enlarge the recall to older vehicles, this problem has been going on a long time. I appears to be a software problem that needs to be addressed. Having the back up camera feed be upside down or rolling so that nothing is visible in the camera, is a danger to others standing behind the car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Backup camera intermittently stops working. Some days, it works fine. Other days, whenever shift to reverse, the screen is either black or blue with the message that the camera is not available. It will sometimes go to the black/blue screen while I am reversing into/ out of my driveway, parking spot, etc. Shifting to park or neutral and then to reverse doesn't correct the problem. It started out as an occasional problem, but now happens multiple times a day. This is an extremely unsafe situation. If someone/something is behind me when I am reversing, it is likely that I would not have enough time to react to prevent an injury or worse.So many other Ford vehicles have a recall for backup camera issues, why is the Escape not included?

While operating my 2016 Ford Escape, I received a "Transmission Fault Service Now" warning on the dashboard display. It stayed on my dashboard for few minutes then disapeared. The vehicle suddenly jerked and became immobile, leaving me stranded in the middle of the street for approximately 5 hours, creating a significant safety hazard for both myself and other drivers. The vehicle's RPMs would increase but the car would not move forward properly. The transmission would only allow minimal movement immediately after starting the vehicle. A certified repair shop has diagnosed internal transmission damage. Similar transmission issues have been the subject of recalls for other Ford Escape vehicles, but my 2016 model year was not included after providing my vin despite exhibiting the same dangerous failure pattern. The transmission is available for inspection in Virginia Beach, VA. If needed, I can provide address details. The vehicle has not been inspected by the manufacturer.