NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
151 reportsClear category filter22,000 miles · Apr 18, 2018
Unknown Or OtherVehicle Speed ControlCrash
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, T…
Read full complaint
ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.
NHTSA ODI #11088768
Mileage unknown · Jan 29, 2018
Unknown Or Other
WATER LEAK - WHEN DRIVING IN ANY DEGREE OF RAIN, WATER LEAKS INTO THE CEILING SOMEWHERE. WE HAVE NO LUGGAGE RACK, NO SUNROOF, NO OBVIOUS SOURCES WHERE A LEAK MIGHT FORM. THE WATER GATHERS IN THE FRONT CEILING-LIGHTS AND DRIPS ON THE DRIVER AND PASSENGER'S LEGS. WATER BUILDS UP IN THE CEILING FOAM AND VISIBLE WATERMARKS FORM O…
Read full complaint
WATER LEAK - WHEN DRIVING IN ANY DEGREE OF RAIN, WATER LEAKS INTO THE CEILING SOMEWHERE. WE HAVE NO LUGGAGE RACK, NO SUNROOF, NO OBVIOUS SOURCES WHERE A LEAK MIGHT FORM. THE WATER GATHERS IN THE FRONT CEILING-LIGHTS AND DRIPS ON THE DRIVER AND PASSENGER'S LEGS. WATER BUILDS UP IN THE CEILING FOAM AND VISIBLE WATERMARKS FORM ON THE WINDSHIELD SUPPORT ARMS AND NEAR THE SUN-VISORS. AFTER EXTENSIVE RESEARCH ONLINE, IT APPEARS THIS IS NOT A SINGULAR EVENT BUT RATHER A RECURRING PROBLEM WITH THE FORD ESCAPES IN RECENT YEARS. COUNTLESS PEOPLE NOTING THAT THEY TOOK THEIR ESCAPES TO FORD DEALERSHIPS AND THEY WERE UNABLE TO LOCATE THE SOURCE OF THE LEAKS. IT HAS BEEN BLAMED ON EVERYTHING FROM EXTREME CONDENSATION LEVELS INSIDE THE CAR TO SOME TYPE OF VENT INTO THE CAR BEING BLOCKED AND BUILDING UP EXCESS FLUIDS...NONE OF WHICH MAKES ANY SENSE.
NHTSA ODI #11065581
20,000 miles · Jan 7, 2018
Electrical SystemPower TrainUnknown Or Other
REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).
NHTSA ODI #11061060
29,100 miles · Aug 16, 2017
Unknown Or Other
DRIVING THIS RENTAL CAR IN ALASKA. ONE DAY PUT ON THE HEATER AND DRIVER DEVELOPED SEVERE HEADACHE, AND PASSENGER FELT VERY SLEEPY. WINDOWS OPENED, BOTH FELT BETTER, AND HEATER TURNED OFF AND NEVER USED AGAIN. NO PROBLEMS AFTERWARD.
NHTSA ODI #11015721
3,000 miles · Aug 10, 2017
Service BrakesUnknown Or Other
CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...
NHTSA ODI #11014104
3,000 miles · Mar 6, 2017
Unknown Or Other
THE BACK HATCH CAN BE FOOT ACTIVATED, BUT ON NUMEROUS OCCASIONS, SUCH AS SITTING ON THE BACK BUMPER AND PUTTING ON GOLF SHOES, I'VE ACCIDENTALLY SLIPPED A FOOT BACKWARDS WHILE BENDING OVER, WHICH HAS ACTIVATED THE HATCH TO CLOSE, AND IT'S CLOSED ON MY HEAD SEVERAL TIMES. ALSO, WITH THE BACK SEATS FOLDED DOWN, AND TRYING TO PUSH…
Read full complaint
THE BACK HATCH CAN BE FOOT ACTIVATED, BUT ON NUMEROUS OCCASIONS, SUCH AS SITTING ON THE BACK BUMPER AND PUTTING ON GOLF SHOES, I'VE ACCIDENTALLY SLIPPED A FOOT BACKWARDS WHILE BENDING OVER, WHICH HAS ACTIVATED THE HATCH TO CLOSE, AND IT'S CLOSED ON MY HEAD SEVERAL TIMES. ALSO, WITH THE BACK SEATS FOLDED DOWN, AND TRYING TO PUSH SOMETHING AS FAR FORWARD AS POSSIBLE, MY FOOT WOULD SLIP UNDER THE CAR ENOUGH TO ACTIVATE THE DOOR, CLOSING ON ME. IT'S ALSO HAPPENED WHILE UNLOADING GROCERIES IF MY FOOT GETS TOO CLOSE TO THE BUMPER. I'VE HAD THE BACK HATCH HIT MY HEAD WELL OVER A DOZEN TIMES SINCE I LEASED THIS VEHICLE. AT ALL TIMES THE CAR WAS PARKED, AND NOT TURNED ON. I CALLED THE DEALERSHIP TO SEE IF THIS FEATURE (FOOT ACTIVATION ONLY) COULD BE DEACTIVATED, BUT THEY TELL ME IT CANNOT BE. SOMEBODY IS GOING TO GET SERIOUSLY HURT BY THE HATCH CLOSING ON THEIR HEAD.
NHTSA ODI #10959004
Mileage unknown · Sep 18, 2016
Unknown Or Other
WHEN I BACK THE CAR UP, STOP, PUT THE CAR IN DRIVE, MOVE FOOT TO ACCELERATOR, THE CAR WANTS TO FLOOD OUT, OR DIE. THE CAR WILL NOT MOVE AND WHEN IT DOES MOVE IT SOMETIMES SHUDDERS AGAIN. MY 2.5 L ENGINE SEEMS TO BE HAVING THE SAME PROBLEM AS THE 2.0 ENGINES ARE HAVING. A ROLLING REVERSE TO DROVE ENGAGEMENT SHUDDER ON ACCELERATIO…
Read full complaint
WHEN I BACK THE CAR UP, STOP, PUT THE CAR IN DRIVE, MOVE FOOT TO ACCELERATOR, THE CAR WANTS TO FLOOD OUT, OR DIE. THE CAR WILL NOT MOVE AND WHEN IT DOES MOVE IT SOMETIMES SHUDDERS AGAIN. MY 2.5 L ENGINE SEEMS TO BE HAVING THE SAME PROBLEM AS THE 2.0 ENGINES ARE HAVING. A ROLLING REVERSE TO DROVE ENGAGEMENT SHUDDER ON ACCELERATION WHICH CONTINUES AFTER YOU START MOVING.
NHTSA ODI #10907496
9,400 miles · Aug 1, 2016
Power TrainUnknown Or Other
WAS DRIVING VEHICLE AT 35 MPH THEN ENGINE DIED, SERVICE ENGINE NOW LIGHT CAME ON, MESSAGE CENTER SAID CONTACT DEALER. RESTARTED AFTER PUT IN PARK. CHECKED FOR CODES WITH GENERIC SCAN TOOL, OBD2 CODE P2112 IN MEMORY. CONTACTED DEALER PURCHASED FROM FOR SERVICE. WAS TOLD NO CODES, BUT BATTERY HAD BEEN DISCONNECTED, CLOCK WAS R…
Read full complaint
WAS DRIVING VEHICLE AT 35 MPH THEN ENGINE DIED, SERVICE ENGINE NOW LIGHT CAME ON, MESSAGE CENTER SAID CONTACT DEALER. RESTARTED AFTER PUT IN PARK. CHECKED FOR CODES WITH GENERIC SCAN TOOL, OBD2 CODE P2112 IN MEMORY. CONTACTED DEALER PURCHASED FROM FOR SERVICE. WAS TOLD NO CODES, BUT BATTERY HAD BEEN DISCONNECTED, CLOCK WAS RESET AND ALL RADIO PRESETS ERASED AND BLUETOOTH ERASED.
NHTSA ODI #10892299
Mileage unknown · Jul 20, 2016
Unknown Or Other
I WANT TO REPORT A LIFE/HEALTH SAFETY ISSUE FOR A VEHICLE THAT I RENTED AT REAGAN NATIONAL AIRPORT ON 17 JULY 2016 AND RETURNED THE VEHICLE ON 20 JULY 2016. THE VEHICLE THAT WE RENTED IS A 2016 FORD ESCAPE RED, PLATE NUMBER NC EAL2306 AND BUDGET CAR NUMBER 45880623. WE ONLY DROVE THE CAR ON SUNDAY THE 17TH THREE OF THE FOUR OCCU…
Read full complaint
I WANT TO REPORT A LIFE/HEALTH SAFETY ISSUE FOR A VEHICLE THAT I RENTED AT REAGAN NATIONAL AIRPORT ON 17 JULY 2016 AND RETURNED THE VEHICLE ON 20 JULY 2016. THE VEHICLE THAT WE RENTED IS A 2016 FORD ESCAPE RED, PLATE NUMBER NC EAL2306 AND BUDGET CAR NUMBER 45880623. WE ONLY DROVE THE CAR ON SUNDAY THE 17TH THREE OF THE FOUR OCCUPANTS HAD THE FOLLOWING SYMPTOMS: HEADACHE, DIZZINESS, AND NAUSEA AFTER ONLY A FEW MINUTES IN THE CAR WITH THE A/C ON IN RE-CIRCULATION MODE. THE REASON I REMEMBER THIS DETAIL IS THAT THE TEMPERATURES WERE VERY HOT AND WE WERE TRYING TO KEEP THE CAR COOL INSIDE AS THE VEHCILE HAS BLACK LEATHER SEATS. WE STOPPED BY A RESTAURANT FOR LUNCH AND MY WIFE THOUGHT SHE HAD SOME BAD FOOD. SHE HAD SEVERE NAUSEA, HEADACHE, AND OTHER UPPER RESPIRATORY SYMPTOMS. OUR DAUGHTER HAD SIMILAR SYMPTOMS. I HAD SINUS DRAINAGE, A HEADACHE AND DIZZINESS. WE WENT OUT LATER IN THE DAY TO CHECK THE ROUTE FOR OUR DAUGHTER'S VOLLEYBALL CAMP AND WE'RE IN THE CAR FOR APPROXIMATELY AN HOUR AND A HALF. SAME SYMPTOMS OCCURRED WITH THREE OF FOUR OCCUPANTS.
NHTSA ODI #10886275
12,764 miles · Jul 16, 2016
Unknown Or Other
I BOUGHT MY 2016 FORD ESCAPE BACK IN JANUARY BRAND NEW AND AT 12,000 WHILE DRIVING IT ON A BUSY STREET, THE ENGILE LIGHT COMES ON AND IT STARTS SHOWING A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW". IT IS VERY SCARY WHEN THAT HAPPENS WHEN DRIVING IT SINCE IT JUST STARTS SHAKING AND IT WON'T GO ANYWHERE. WE HAVE HAD A 2011 FORD …
Read full complaint
I BOUGHT MY 2016 FORD ESCAPE BACK IN JANUARY BRAND NEW AND AT 12,000 WHILE DRIVING IT ON A BUSY STREET, THE ENGILE LIGHT COMES ON AND IT STARTS SHOWING A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW". IT IS VERY SCARY WHEN THAT HAPPENS WHEN DRIVING IT SINCE IT JUST STARTS SHAKING AND IT WON'T GO ANYWHERE. WE HAVE HAD A 2011 FORD ESCAPE THAT HAD THE EXACT SAME PROBLEM AND IT GOT RECALLED FOR IT. YOU WOULD THINK THAT FORD WOULD BUILD THEIR NEWER VEHICLES SAFER AFTER KNOWING THAT THEIR OLDER VERSIONS HAD PROBLEMS WITH THE THROTTLE BODY. THANKFULLY WE TOOK IT TO THE FORD SERVICE CENTER AND THEY ARE GOING TO FIX IT HOHOPEFULLY. BUT IT SUCKS BECAUSE IT'S OUR ONLY VEHICLE WE USE TO GET TO WORK AND THEY HAD NO LOANERS AVAILABLE. HOPEFULLY FORD DOES SOMETHING ABOUT IT BECAUSE THIS COULD HAVE CAUSED AN ACCIDENT.
NHTSA ODI #10885194
Official recalls
4Jan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Jun 26, 2017
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗