2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.

Out of the blue on highway. Tachometer reved up to 6 without using throttle. No power, then it jumped out of gear to neutral down a hill. I almost got hit by a truck , no dash lights came on till I called fot help and my husband drove to a safe area and ford escape reared up in air . Then transmission default light came on . A guy put transmission module in to it and it didn't work. So this is not right if it was recalled and now it is doing the issue later

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered fluid leaking from the rear of the vehicle. The vehicle was examined, and the contact was informed that the rear differential unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,573.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as designed. The contact stated no warning light was illuminated. The contact was able to pull over when the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 101,224.

This wasn’t an accident. Over Christmas weekend, my vehicle’s transmission would no longer shift gears correctly. After being told I was looking at thousands of dollars to repair, I decided to sell it. When I listed it on AutoTrader, I discovered a recall from 2022 FOR EXACTLY THE PART OF MY TRANSMISSION THAT MIGHT BE BROKEN. If Ford was supposed to notify me of this in 2022, they certainly did not. So now here I am with a vehicle that doesn’t move.

I am the original owner of this vehicle. I bought it brand new in 2016 and had all service done by Ford Dealership. I was told to have transmission flushed and serviced at 80,000 miles which I did. I was never advised to have anything done to the transmission before 80,000 miles. On 12/06/2023 with absolutely zero lights on the dash I went to put the car in reverse and it didn’t move. I had the car towed with 121,000 miles to a transmission shop where it cost $5,121.79 to have the transmission REBUILT! Again never had a check engine, service transmission not a single light or anything on the dash. I know nothing will get done but I have driven cars reach 200,000 miles with zero transmission problems. I see this is clearly a common problem with Fords across the board but it would have been nice to have been told by Ford to service the transmission every 30,000 miles as I have now been advised by the mechanic who rebuilt my transmission. Just disappointing this is my first Ford and I love this car it’s just really disappointing to have no indication that the transmission needed service BEFORE it shit the bed!

When driving the car at interstate speeds the transmission overheats after just a few minutes. When this happens it triggers the car’s information system to send a message stating “Transmission Fault Service Engine Now.” Just a moment or two later it sends another message stating “Speeds Reduced To Lower Engine Temperature.” Once that message is received you no longer have any throttle control and speed will continue to decline, speed dropped from 70 mph to 30 is maybe an minute, until you pull over and let the transmission cool down. This is especially hazardous on the interstate if your in faster moving traffic with cars behind you and you can no longer accelerate with no way to signal this to the traffic behind you except the four ways. The problem seems to be the fan to cool the transmission never gets the signal to turn on and cool down the transmission. This is an ongoing issue with this vehicle and has been since I got it, there are also multiple site and forums full of this same year make and model having the same issue.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the rear wheels failed to roll and were dragging. Additionally, there was an abnormal popping sound heard. The contact pulled over to the side of the road after each failure. The contact stated that the vehicle was towed several times. The contact stated that the front and rear axles had been replaced by an independent mechanic; however, the failure persisted. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

On November 14th, 2023, a red alert appeared on the dash that indicated an engine temperature warning indicating that there was a high temperature warning and that I should find a safe place to pull over and immediately stop the vehicle. The temperature indicator on the dash showed the needle move instantly into the red/high area and then drop down. This happened twice, back-to-back. I checked the coolant and it was below the minimum level indicator as shown on the reservoir. A day later, the service engine light illuminated. I took the vehicle to Advanced Auto and asked to pull the service code and was told there were two, P0303 and P0304 which indicated a cylinder three misfire and cylinder four misfire. I noted that the coolant was also low once again despite seeing no fluid on the ground after allowing the vehicle to run. Bill Collins Ford inspected the misfires and coolant and found the issue to be related to a flaw in the engine design which allows coolant to leak into the cylinders. I was told this could have allowed the vehicle to overheat and catch on fire as well as causing the engine to lock up while in operation. Bill Collins Ford provided an estimate of $13,000 to repair the vehicle stating it required a new engine. I purchased this vehicle used from CarMax on August 2, 2023 and have put less than 3,000 miles on it before experiencing this issue.