2016 Ford Escape

This car is an accident waiting to happen. 1st car kept on shuddering or pulling while driving over 40 miles per hour. Took it to Ray Price Ford in Stroudsburg PA 4 times they couldn’t diagnose or replicate what I was talking about. I had to pull over a few times because I thought a cable popped or I hit something. Took it back the 5th time 6/2020 92,000 miles just out of warranty they finally diagnosed it with a bad transmission. $6,000. I fought with them and was able to get them to split the cost because they weren’t able to diagnose it when it was under warranty. I thought I was past the nightmare called Ford Escape. However around 5/2024, 115,00 miles my daughter was driving the car on the highway. Cruising at 60mph, when she had to press the gas pedal to speed up to get to her exit. The car lost power, she floored it and it wouldn’t move. She pulled over and called us. She said the check engine light came on and the car had no pickup when she stepped on the gas pedal .I told her to drive it home with the hazards on. We took it to Ray Price and they said the turbocharger was on the way out and cleared the code. I called Ford customer service to complain again about the piece of garbage that they sold us and their answer was if the car is over 7 years old and 100,000 miles they can’t help. I think that’s total [XXX]!!! I have never had a car that the transmission went before 100,000 miles. Ford customer Service is a joke. There was just a huge recall on their F-150’s for transmission problems. They are making dangerous vehicles and they need to fix them. It’s not fair that you buy a vehicle for $30,000 or more and then you have to replace the transmission and turbocharger just over 100,000 miles. These vehicles should be recalled and fixed once and for all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle was shuddering and chugging significantly. Additionally, the transmission was slipping between gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the engine was replaced. Additionally, the contact stated while driving 70-75 MPH and depressing the accelerator pedal, the vehicle jerked and lunged forward. The contact also stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond while the engine was revving. The contact stated that he continuously depressed the accelerator pedal until the vehicle responded. The contact was able to continue driving. The vehicle was towed to the independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 114,000.

The contact's daughter owns a 2016 Ford Escape. While the contact's daughter was driving approximately 25 MPH, the vehicle stalled upon depressing the accelerator pedal. There was no warning light illuminated. The contact and the contact's husband were called and arrived at the scene where an attempt was made to restart of the vehicle; however, the failure persisted. The vehicle was then towed to the dealer where it remained in the dealer's possession for a week. The contact called the dealer and was informed that the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 68,000.

The car started revving without any warning lights while I was on the highway 635 which caused the car to suddenly lose speed and despite every effort I put into getting it to move putting my life and that of other road users at risk. The car would revv jerk forward and then decline in speed. The "Transmission Fault" warning indicators only came on much later. This led me to conduct research and discover that a lot of other drivers have had the same issue with the same car model. I took it to TownEast Ford and they confirmed the transmission was slipping. I have since taken it to two independent repair companies who ran diagnostic tests on it and confirmed that the transmission was completely faulty. A general search on google has shown to me that this is a very common issue with the 2016 Ford Escape costing users an unbelievable amount of money in repair costs.

The contact owns a 2016 Ford Escape. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

While Driving the vehicle Car came out of gear and the tachometer revved. I had to pull the car off the side of the road shut the car down and then restart it and it then was able to go into gear but for only a short time maybe a minute or two. No lights appeared on the dash. Luckily I was on a residential street and not a highway where my life definitely could've been put at risk. Car was towed to a Ford dealer and they stated complete transmission failure. Car has 85,xxx miles on it.

The contact owns a 2016 Ford Escape. The contact stated that while the son was driving approximately 55 MPH the vehicle suddenly began to lose motive power and stalled. The "Transmission" warning message was displayed after the failure had occurred. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.

The contact owns a 2016 Ford Escape. The contact stated that while revering in a parking area at low speeds, the vehicle suddenly lost all motive power, and the contact was unable to shift the gear selector. As a result, the vehicle rolled into a busy intersection. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission shifter cable. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 184,000.