2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, the transmission unexpectedly downshifted to first gear. Additionally, the contact stated while attempting to drive from a complete stop, the vehicle rolled backwards while in drive(D). The contact stated that the vehicle responded as needed and shifted to first gear after a while. The contact was able to pull to the side of the road. The contact stated that an unknown transmission message was displayed. The contact stated that after restarting the vehicle, the vehicle failed to shift into gear. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the torque converter might have failed, causing the transmission filter to be clogged. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,700.

The car was running fine, but check engine light came on. Took it to the dealer to have it checked out. They told me there is coolant intrusion into engine cylinder 2 (I think number 2) and the engine needs to be replaced. Apparently this is a known issue that can lead to overheating, “catastrophic” engine failures and potential engine fires. They quoted me roughly ten thousand dollars to have it replaced. I told them it was still running fine. They said I could maybe keep driving it but there is no way to know what will happen and when but it needs to be replaced. I am only now seeing page after page of consumer complaints regarding the same issue.

Transmission, currently available for inspection. Vehicle stalled in traffic. Yes, confirmed by dealership No other inspections On occasion it did seem to stay in low gear too long. Dash message said Transmission Fault on September 10, 2024 but no other warnings prior. While driving "Transmission Fault" displayed on dash after revving up, gearing down, and apparently shifting into neutral while driving causing it to stall in traffic. It was towed to dealership and diagnostics showed a transmission replacement was needed but the cost was book value of the vehicle, $9100+. Vehicle has 111,000 miles.

The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 148,000.

I recently purchased a 2016 Ford Escape with a 6f35 transmission in it. I have been experiencing hard shifts out of the transmission. This is a current on going problem with many users of this vehicle with this transmission. The valve body fails causing the harsh shifts, soft shifts, and shift flares which leads to catastrophic failure. Please issue a recall of this as it’s a defect in the development of this transmission.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle began chugging and lunging. The vehicle was steered to the side of the road into a parking lot and restarted but the failure persisted. On another occasion while driving at an undisclosed speed, the vehicle began lunging and chugging. The contact stated that while attempting to place the vehicle in park(P), the gear selector was stiff. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,796.