2016 Ford Escape

TRANSMISSION FAULT ERROR MESSAGE WENT ON TWICE OVER THE COURSE OF 10 DAYS. THEN WE WERE DRIVING ON THE HIGHWAY AND THE SAME MESSAGE KEPT GOING OFF WITH AN ALARM. IT WOULDN'T GO OFF AND THE CAR WAS RUNNING ROUGH. WE BROUGHT THE CAR IN TO OUR FORD DEALER AND WAS TOLD THE TRANSMISSION MODULE WAS BAD AND THE COST @1K. THE CAR IS ONLY 2 YEARS OLD AND THIS SEEMS TO US TO BE A MANUFACTURER DEFECT. WE HAVE HAD 5 OTHER FORD VEHICLES AND DROVE THEM ALL TO 200K MILES WITHOUT HAVING TO REPLACE THIS TRANSMISSION MODULE. WE BELIEVE THIS SHOULD BE A RECALL. HAS TO BE A DEFECTIVE PART.

SAFETY HAZARD AND SERIOUS LIFE THREATENING SITUATION EXISTS WHEN THIS PROBLEM OCCURS ON THE HIGHWAY AND ESPECIALLY IN FRONT OF A SEMI TRACTOR TRAILER TRUCK DOING THE SPEED LIMIT. NUMEROUS TIMES, (12 TIMES BETWEEN 14,000 AND 15,363 MILES) THE 2016 FORD ESCAPE HAS HAD COMPLETE POWER LOSS DURING ACCELERATION CAUSING VEHICLE TO ABRUPTLY BEGIN SHAKING, LOSE POWER, LOSE STEERING, LOSE BRAKING AND IMMEDIATELY SHUDDER TO A STOP. SERVICE ENGINE LIGHT COMES ON, MESSAGE READS: ENGINE FAULT SERVICE NOW. (SEE ATTACHED PHOTO) ENGINE REMAINS RUNNING. IF ONE TRIES TO CONTINUE DRIVING THE VEHICLE STUMBLE AND WON'T SHIFT FROM LOW GEAR WITHOUT A VERY HARD TORQUING SOUND. THIS FORD ESCAPE BROKE DOWN IN FRONT OF A FORD DEALER AND THE CODE READ BY THIS DEALERS COMPUTER IS P0322-PCM. ACCORDING TO AN INTERNET SEARCH THE P0322 CODE DEFINITION: IF THE PCM (POWERTRAIN CONTROL MODULE) DETECTS AN ERRATIC, INTERRUPTED, OR OTHERWISE UNEXPECTED INPUT SIGNAL FROM THE DISTRIBUTOR OR THE CRANKSHAFT POSITION SENSOR, IT WILL STORE THE P0322 CODE, AND THE CHECK ENGINE LIGHT WILL BE TURNED ON. ON THIS VEHICLE THE CODE IS ONLY ACTIVE WHEN THE FAULT OCCURS, AND THE ENGINE IS RUNNING. THE CODES DO NOT STORE IN MEMORY. IGNITION CAN BE SHUT OFF, THE WARNING MESSAGE DISAPPEARS AND MANY TIMES THE CAR IS ABLE TO BE DRIVEN AGAIN FOR MILES BEFORE REOCCURRING. THE LEASING DEALER STATES THEY HAVE A PROCESS TO FOLLOW IN ORDER TO FIX THE PROBLEM. THEY HAVE TO REPLICATE THE PROBLEM OR THEY DO NOTHING. USING MY PRINTOUT FROM ANOTHER DEALER WITH THE CODE IS MEANINGLESS TO THEM, EVEN THOUGH THEY KNOW THE SOURCE OF THE PROBLEM AND THAT THE CONDITION IS LIFE THREATENING. THEY SAY THAT IF I FEEL THE CONDITION IS LIFE THREATENING THEN DO NOT DRIVE THE CAR. A FORMAL CASE HAS BEEN OPENED WITH FORD CUSTOMER ASSISTANCE, HOWEVER THEY ONLY NOTIFY THE SERVICE MANAGER THAT THERE IS A PROBLEM, WHICH HE ALREADY KNOWS.

WHEN SHIFTING FROM EITHER REVERSE TO DRIVE BACKING ONTO A BUSY STATE ROAD JUST OVER A HILL, OR DRIVE TO REVERSE THE CAR SHUTTERS AND STRUGGLES TO POWER FORWARD OR BACKWARDS. AS WELL AS THE RADIO BUTTONS DO NOT WORK 80 PERCENT OF THE TIME, YOU HAVE TO USE THE STEERING WHEEL CONTROLS TO OPERATE THE RADIO. HORRIBLE WE BOUGHT THE ESCAPE NEW WITH 127 MILES ON IT AND STILL TO THIS DAY HAVEN'T GOTTEN A RECALL ABOUT ANY ISSUES OTHER THAN THE AIRBAG ISSUE. OUR 36 THOUSAND MILE WARRANTY IS ALMOST UP AND DON'T WANT TO GET SLAMMED WITH A BILL FOR TRANSMISSION 200 MILES AFTER THE WARRANTY IS UP.

SOMETIMES WHEN THE VEHICLE IS SHIFTING IT HESITATES AND OTHER TIMES IT SHIFTS HARD LIKE IT FEELS LIKE IT'S GONNA BREAK I GUESS YOU CAN SAY IT CLUNKS OR JERK'S YOU IN YOUR SEAT A BIT I JUST BOUGHT THIS VEHICLE ON 2/20/17 TODAY IS 2/26/17 MY WIFE WAS DRIVING WHEN THE VEHICLE KINDA THREW HER BACK WHEN THE VEHICLE WAS SHIFTING THREW THE GEARS THIS VEHICLE IS A CERTIFIED PRE OWNED THIS HAPPENS IN TOWN OR ON THE INTERSTATE I WILL BE CONTACTING MY DEALERSHIP ON 2/27/17 TO LET THEM NO WHAT IS GOING ON

WHILE DRIVING AROUND 40MPH, VEHICLE CUT OFF AND DISPLAYED A MESSAGE: TRANSMISSION NOT IN PARK. AFTER PULLING OVER AND RESTARTING VEHICLE, THE VOLUME ON RADIO MOVED UP AND DOWN ON ITS OWN WHILE TRANSMISSION IN THE PARKED POSITION. LATER THAT DAY VEHICLE CUT OFF WITHIN 30 SECONDS OF USING REMOTE STARTER. DEALER UNABLE TO DUPLICATE PROBLEM OR FIND ANY DIAGNOSTIC CODES. *TR