2016 Ford Escape

On December 20, 2022, I was driving down a highway exit ramp when my car just stopped accelerating. I managed to exit but the car abruptly and without warning slowed to a crawl. I stepped on the accelerator but the car slowed and then suddenly lurched forward. At the time, traffic was extremely heavy and I could not pull over. It continued to violently lurch forward. Then for the first time the transmission light came on. I managed to park my car and call AAA. My car was towed to the Ford dealership where it was purchased for service. After diagnostic testing, the dealership informed me that the transmission seriously malfunctioned and it would cost $6,400 to repair. It would also take twelve weeks for them to get the parts to fix the car. The car only has approximately 109,000 miles and I drive it short distances 3 to 4 times a week. I did not receive a single advanced warning about my transmission until it failed.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle jerked and then lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while her daughter was driving approximately 40 MPH, the vehicle lost motive power and came to a stop on a bridge with the engine still running. The contact was informed by her daughter that the “Service Transmission" and other unknown warning lights were illuminated. The vehicle was towed to a transmission specialist, and it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated that the transmission failed two more times and required replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that while driving at an undisclosed speed, she heard a grinding sound. The contact then stated that while shifting into drive(D), the vehicle hesitated and then stalled. The vehicle was able to be restarted. The dealer was previously notified of the failure, and the contact was provided and appointment date; however, the vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,048.

The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle decelerated to 5 MPH, and the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact coasted to the side of the road and the vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 88,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. Additionally, the vehicle was jerking while shifting gear. The vehicle was towed to an independent mechanic, who diagnosed and determined that the transmission was faulty. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2016 Ford Escape. The contact stated received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, after the vehicle was retrieved from the dealer, while her aunt was driving at an undisclosed speed, the vehicle failed to properly respond while shifted into gear. The contact stated that the following day the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure; however, the contact was awaiting a response. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH uphill, the transmission started slipping. The contact coasted the vehicle to a flat surface where the failure was self-corrected temporarily; however, the failure reoccurred. The contact coasted the vehicle to a safe area where the transmission completely failed. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the transmission had failed due to metal shavings in the transmission filter. The contact was informed that the transmission needed to be replaced. The vehicle was repaired by a certified mechanic. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.