2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving 65-70 MPH, the vehicle lost motive power. The contact coasted to the side of the roadway. The "Transmission Fault" message was displayed. The vehicle was towed to a transmission specialist, who diagnosed that an unknown pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 72,566.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while the gear shifter was shifted to drive the vehicle jolted forward violently. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission shifter cable needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle failed to shift into gear as needed and stalled. The vehicle failed to go forward or reverse. The driver was able to shift into park, and the transmission service needed message was displayed. There were no warning lights illuminated. The vehicle was taken to a transmission shop and the contact was informed that the transmission needed to be repaired. The vehicle was towed to the local dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 61,000.

The contact owns a 2016 Ford Escape. The contact stated that on numerous occasions while driving approximately 65 MPH, the vehicle decelerated to 20 MPH while the accelerator pedal was depressed. The contact stated that while the accelerator pedal was depressed on an incline, the engine revved but the vehicle failed to accelerate. No warning lights illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.

At about 57,200 miles, the NHTSA Safety Recall 22S43 - North America Non-FSA Multi Vehicle Line Shifter Cable Bushing was performed by Wright Ford of Redmond, OR. This recall was to prevent detachment of the shifter control line from the transmission. On July 17, 2023 at about 58,900 miles, the shift control line detached from the transmission. Thus, the exact scenario the recall was intended to prevent/fix, occurred about 1,600 miles after the work was completed by Wright Ford. The shift control line was then repaired by [XXX] Auto Repair of Baker City, OR. He said the shifter had become completely disconnected but that the parts were still intact and he was able to reconnect. He could see no reason for this disconnect to have occurred. This suggests that (1) the recall fix did not work, or (2) the recall fix work was done incorrectly by the local Ford dealer, or (3) the replacement parts from Ford were defective. There were no initial warnings other than while driving at about 25 mph we were unable to shift from S to D mode. Once we came to a full stop and turned off the engine, the shifter was moved to P. However, it would not then move to any other position. Attempts to start the engine gave a warning that the vehicle was not in Park. The brake-shift interlock reset, hidden under the shift bezel, was used to release the shifter and move it to the N position for towing 25 miles to a repair shop. The repair shop successfully reconnected the shift line at the transmission and thereafter the vehicle was able to be driven. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Escape. The contact stated while stopped at a stop light, the contact attempted to accelerate however, the vehicle failed to move. The contact stated that there was an abnormal sound coming from the vehicle with the Transmission Fault warning light illuminated. The contact turned off and restarted the vehicle however, the vehicle failed to respond as needed. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and stated that the vehicle was repaired under NHTSA Campaign Number: 22V413000 (Power Train) and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 86,914.

My 2016 Ford Escape was in park and when I tried to put it in drive it went backwards almost into the car behind me. Luckily they saw something happening and backed up or I would of hit them. It wouldn't shift into gear. I put it in sport mode to get it to move forward then moved it into a safe location and shut it off. It was a hot day so I thought maybe it was overheating. It started fine and went about a mile before shuddering and refusing to shift into gear. I managed to get it home but the Transmission Fault Service Now light came on as I was pulling into the driveway. Had it towed to the dealership and was told it wasn't the recall bushing that went but a part inside my transmission and it would be $8200 for a new transmission. What if I had been on the highway when this happened? This is a serious safety issue which could of caused a crash and injury.

The contact owns a 2016 Ford Escape. The contact stated that while driving at approximately 50 MPH, the RPMs started to increase however, the vehicle lost motive power and decelerated to approximately 35 MPH. After restarting the vehicle, the failure persisted. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 74,959.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The "Transmission Failure, Service Now" message was displayed. The vehicle was towed to the dealer, where NHTSA Campaign Number: 22V413000 (Power Train) recall repair was performed; however, the dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that she had not received notification of NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.