2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 55 MPH, the transmission inadvertently downshifted to a lower gear. The contact stated that the gear shifter became inoperable. The check engine and electronic throttle control system warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the motor mounts and transmission bushing cable needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 94,000.

The contact owns a 2016 Ford Escape. The contact stated that while his daughter was at a stop light and attempting to accelerate, the vehicle failed to move forward. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called three transmission specialists and was made aware of other vehicles with the same failure. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 120,000.

The transmission went out suddenly while driving. My safety was at risk since it suddenly went out while the vehicle was in motion on a typically busy road. I had to pull over with my hazards on hoping no one would hit me.The car was taken to a local dealer where they determined there were metal shavings in the transmission and it needed to be replaced. A warning came up on the screen but when it came up it was determined that the cause was not need to fix immediately and did not relate to the transmission.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,277.

Randomly on10/26/23 my car started shaking while in the drive mode at a stop light. When I took off from the light the car stalled. This continued to happen all the way to my job. When I realized it would not shake when it was in neutral at a stop I would just do that. The stalls would continue. Next after one of the shake a wrench light came on saying "Engine Fault service now" I got to my destination. At lunch I went to take my car to Bobby and Erick at W.B Motors in Fairfax VA for a diagnostic thinking maybe a coil issue. I also noticed the wrench light was gone. No further lights ever came on. The evaluation from the shop was: "No codes or pending codes stored in the engine or transmission. The misfire counter shows zero misfires. Found engine idles very rough in gear. The actual slip RPMS under transmission data is less than 500 while desired is around 1000rpms. We believe the torque converter clutch may be sticking" They referred me to High Tech Transmissions. I called and spoke to a Gary before driving there. They could not get me in. Gary spoke to Bobby about the issue. I got back on the phone with Gary. He explained that I would have to leave the car. My only car had to get home. Here is where my complaint is. Gary said that he had 4 other ESCAPES IN his SHOP with the SAME issue. Being a female I didn't get into did he figure those out. I was so upset about mine. BUT 4 others. So I dropped it off at a ford dealer near my home for further diagnostic. That manager told me he has an ESCAPE with the same issue. I am guessing this isn't just an isolated problem. I will know more today on the exact issue. I feel this should be looked into. Was just confirmed I need a torque converter , valve body and solenoid.

When travelling on a surface roadway, we received a transmission failure warning. We were able to get to a safe area at reduced speed. I feel that if this had happened while on a freeway, our lives could have been jeopardized. The Ford tech said that the transmission needed to be replaced. The torque converter failed. The transmission has been replaced. I don't know where the failed component is now

I was driving home in 2016 Ford Escape and I noticed the RPM's getting higher and higher, but car's speed was actually declining. All maintenance work has been done at Maxwell d in Austin TX. Never had any problems with the transmission and no warning lights, nothing. Until this day....Transmission fault, Service Soon. I was close to being home, so somehow I made it. Be then, everybody wanted know what was going on so did i. I called the dealership, talked to Andrew and made arrangements for car to be towed to Ford on Tuesday, October 3rd. They finally looked at it the car on Monday the 9th....new transmission and labor, almost $8,000. I can not afford that. Having it towed to another repair shop. Getting an estimate from second shop. Why is this not a recall. It should be. Call me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Escape. The contact stated that while driving at various speeds the vehicle would jerk, lose power, and would not properly accelerate while pressing the accelerator pedal. Also, a warning message to "Turn the Vehicle Off" was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was later taken to an independent service center that replaced the transmission but the failures continued to occur. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 100.