2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was parked in the garage, the contact used an electrical starter and became aware that there was heavy white smoke coming from the exhaust pipes. While opening the vehicle, the contact became aware of a strong chemical odor coming into the cabin of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The dealer replaced the cabin air filter. The vehicle was returned to the dealer, who performed extensive pressure testing. The dealer suggested that due to the contact noticing the coolant levels were extremely low, the vehicle should be taken in regularly to check the coolant level. The manufacturer was not notified of the failure. The failure mileage was 76,000.

The contact’s father owns a 2016 Ford Escape. The contact stated that the engine overheated, with the message “Engine Overheated – Stop Vehicle” displayed. The vehicle was shaking and hesitating while driving at various speeds. The contact stated that coolant needed to be added to the coolant reservoir weekly. The vehicle was taken to the dealer, who diagnosed that a leaking gasket had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving at undisclosed speeds uphill, the vehicle was shuddering, hesitating, with an engine misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a coolant leak into the engine, causing a misfire. The mechanic referred the contact to the local dealer for assistance. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine block was cracked. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The failure mileage was approximately 87,000.

The contact owns a 2016 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact’s wife was able to coast to the side of the road. The contact was called and went to the site of the failure. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was empty. The contact refilled the coolant reservoir. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,647. The VIN was not available.

The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 40 MPH the check engine light began flashing, and the vehicle began misfiring. When the contact reached their destination the check engine light turned from flashing to solid. The vehicle was taken to the dealer diagnosed that there was coolant intrusion due to coolant leaking in cylinders 1,2,3 and 4. The dealer stated the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,780.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road to allow the engine to cool down. The contact opened the hood and checked the fluids. The contact stated that the coolant reservoir was low. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic and was diagnosed with catastrophic coolant intrusion in cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.

The contact owns a 2016 Ford Escape. The contact stated that the heater failed to operate with the check engine warning light was intermittently flashing on the instrument panel. The vehicle was taken to a dealer where it was discovered that coolant was leaking into cylinder #3. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired and remained with the dealer. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The engine overheated with the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the flex plate and Oxygen sensors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 113,918.

The contact owns a 2016 Ford Escape. The contact stated while driving at approximately 25 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal coolant leak into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall on the VIN for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 44,000.