2016 Ford Escape

WHILE DRIVING OR ACCELERATING FROM A STOP, THE CAR WILL STALL AND/OR THE ENGINE WILL SHUT OFF. THE PROBLEM HAS BEEN ON GOING SINCE MARCH 2018, WHEN IT WAS FIRST NOTICED. THE CAR WAS TAKEN BACK TO THE DEALERSHIP ON APR 2018 AND THEY WERE UNABLE TO DETERMINE THE CAUSE. AFTER 3 VISITS FOR THE SAME PROBLEM, THE DEALERSHIP REPLACED THE FUEL SENSOR. ON MAY 26, 2018, THE CAR FAILED AGAIN. THE "SERVICE ENGINE" LIGHT CAME ON THIS TIME WHEREAS, PREVIOUSLY IT DID NOT. THE CAR WAS TAKEN TO THE NEAREST FORD DEALERSHIP. THE THROTTLE VALVE WAS REPLACED PER THE CODE. HOWEVER, THE CAR CONTINUED TO STALL AND FAILED AGAIN. SERVICE ENGINE LIGHT DI COME ON - BUT SINCE HAS "RESET" BECAUSE IT IS NOW GONE. MY CONCERN OVER THE STALLING IS THAT IT HAPPENS AT ANY TIME AND AT ANY SPEED. THE REACTION IS AS IF THE CAR IS RUNNING OUT OF GAS WHERE IT SPITS AND SPUTTERS. IF A SEMI IS BEHIND ME AT 65-70 MPH, THEY WILL RAM INTO ME BECAUSE THE DECREASE IN SPEED WOULD NOT GIVE THEM TIME TO REACT. SO DANGEROUS. SINCE APRIL 2018, THE CAR HAS BEEN IN FOR THE SAME PROBLEM - 4 TIMES AND NEEDS TO GO BACK AGAIN. BOTTOM LINE - NO ONE KNOWS WHAT TO DO TO CORRECT.

WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!

SAFETY HAZARD AND SERIOUS LIFE THREATENING SITUATION EXISTS WHEN THIS PROBLEM OCCURS ON THE HIGHWAY AND ESPECIALLY IN FRONT OF A SEMI TRACTOR TRAILER TRUCK DOING THE SPEED LIMIT. NUMEROUS TIMES, (12 TIMES BETWEEN 14,000 AND 15,363 MILES) THE 2016 FORD ESCAPE HAS HAD COMPLETE POWER LOSS DURING ACCELERATION CAUSING VEHICLE TO ABRUPTLY BEGIN SHAKING, LOSE POWER, LOSE STEERING, LOSE BRAKING AND IMMEDIATELY SHUDDER TO A STOP. SERVICE ENGINE LIGHT COMES ON, MESSAGE READS: ENGINE FAULT SERVICE NOW. (SEE ATTACHED PHOTO) ENGINE REMAINS RUNNING. IF ONE TRIES TO CONTINUE DRIVING THE VEHICLE STUMBLE AND WON'T SHIFT FROM LOW GEAR WITHOUT A VERY HARD TORQUING SOUND. THIS FORD ESCAPE BROKE DOWN IN FRONT OF A FORD DEALER AND THE CODE READ BY THIS DEALERS COMPUTER IS P0322-PCM. ACCORDING TO AN INTERNET SEARCH THE P0322 CODE DEFINITION: IF THE PCM (POWERTRAIN CONTROL MODULE) DETECTS AN ERRATIC, INTERRUPTED, OR OTHERWISE UNEXPECTED INPUT SIGNAL FROM THE DISTRIBUTOR OR THE CRANKSHAFT POSITION SENSOR, IT WILL STORE THE P0322 CODE, AND THE CHECK ENGINE LIGHT WILL BE TURNED ON. ON THIS VEHICLE THE CODE IS ONLY ACTIVE WHEN THE FAULT OCCURS, AND THE ENGINE IS RUNNING. THE CODES DO NOT STORE IN MEMORY. IGNITION CAN BE SHUT OFF, THE WARNING MESSAGE DISAPPEARS AND MANY TIMES THE CAR IS ABLE TO BE DRIVEN AGAIN FOR MILES BEFORE REOCCURRING. THE LEASING DEALER STATES THEY HAVE A PROCESS TO FOLLOW IN ORDER TO FIX THE PROBLEM. THEY HAVE TO REPLICATE THE PROBLEM OR THEY DO NOTHING. USING MY PRINTOUT FROM ANOTHER DEALER WITH THE CODE IS MEANINGLESS TO THEM, EVEN THOUGH THEY KNOW THE SOURCE OF THE PROBLEM AND THAT THE CONDITION IS LIFE THREATENING. THEY SAY THAT IF I FEEL THE CONDITION IS LIFE THREATENING THEN DO NOT DRIVE THE CAR. A FORMAL CASE HAS BEEN OPENED WITH FORD CUSTOMER ASSISTANCE, HOWEVER THEY ONLY NOTIFY THE SERVICE MANAGER THAT THERE IS A PROBLEM, WHICH HE ALREADY KNOWS.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO CONTACT THE LOCAL DEALER DUE TO AN ONGOING STRIKE AT THE DEALER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,592.

CARBON MONOXIDE: THERE IS A STRONG SMELL OF EXHAUST FREQUENTLY IN THE VEHICLE. I TURNED ON A MULTI-GAS MONITOR TO FIND CARBON MONOXIDE LEVELS AS HIGH AS 100 PPM AND OXYGEN CONCENTRATIONS BELOW 19%. THIS OCCURS AT IDLE AS WELL AS WHILE DRIVING. THERE DOES NOT APPEAR TO BE ANY DIFFERENCE BETWEEN WINDOWS ROLLED UP OR DOWN, AIR ON OR OFF, OR RECIRCULATION ON OR OFF. I DO NOT GET ANY WARNING LIGHTS ON THE DASH. I SEARCHED THE INTERNET AND SAW THAT THERE WAS A SIMILAR ISSUE WITH 2011-2014 EXPLORERS BUT NOT MUCH INFORMATION ON THE ESCAPE. I CALLED MY LOCAL DEALERSHIP AND THERE WERE NOT AWARE OF AN ISSUE EITHER. I HAVE AN APPOINTMENT TO TAKE IT IN AND SEE WHAT CAN BE DONE TO FIX THE PROBLEM. THE ONLY MECHANICAL PROBLEM THAT THE VEHICLE HAS IS A WARNING LIGHT AND REDUCTION OF POWER WHEN THE TURBO CHARGER GETS OVERHEATED. *TR