2016 Ford Escape

JANUARY 5, 2021 WE TOOK THE CAR INTO THE FORD DEALERSHIP BECAUSE AFTER 20 MINUTES OF DRIVING THE CAR STARTED TO SHUDDER AND JERK AND HESITATE. AND THIS HAPPENED AT 50 MPH. THE CHECK ENGINE LIGHT CAME ON AND WE COULD SMELL WHAT WE THOUGHT WAS EXHAUST IN THE CAR. THEY USED THE DIAGNOSTICS AND DETERMINED THE NUMBER TWO IGNITION COIL AS BAD AND NEEDED TO BE REPLACED. THE SPARK PLUG WAS ALSO REPLACED. ALSO WHILE THE CAR WAS BEING DIAGNOSED THE BATTERY DIED AND HAD TO BE REPLACED. COST $484. ***WE WERE BACK AT THE DEALERSHIP ON FEBRUARY 8TH WITH THE SAME ISSUE. THIS TIME THEY INFORMED US THAT THE NUMBER 2 AND 3 CYLINDERS WERE MISFIRING AND THAT THERE WAS THERE WAS COOLANT INTRUSION IN THE ENGINE. I WAS INFORMED IT WOULD COST ABOUT $900 JUST TO TAKE THE ENGINE OUT AND DO FURTHER DIAGNOSTICS AND THAT THE ENGINE MAY NEED TO BE REPLACED. THEY ONLY OFFERED $375 TOWARD THE EXPENSES. AFTER SEEING ALL THE REMARKS ABOUT THE ISSUE WITH THE FORD ECO BOOST ENGINE, I HOPE THEY WILL DO A RECALL AND FIX THE PROBLEM. THE CAR IS CURRENTLY PARKED IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING THE VEHICLE. ON A ANOTHER OCCASION WHILE DRIVING 70 MPH, THE HOT TEMPERATURE SENSOR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND THE TEMPERATURE GAUGE WENT BACK TO NORMAL. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE TEMPERATURE GAUGE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO CORWIN FORD SALES INC (5107 US-250, MANNINGTON, WV 26582, (304) 986-1111) AND WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585)586-4415) WHERE IT WAS DIAGNOSED WITH NEEDING THE COIL FOR CYLINDER NUMBER 3 TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I

I OWN A 2016 FORD ESCAPE, WHILE I WAS DRIVING AT 55 MILES AN HOUR, IT DOWNSHIFTED AND LOST POWER, I WAS ABLE TO GET IT TO MY DRIVEWAY, WHERE I PARKED IT. IT SHIFTED OUT OF PARK TO REVERSE, AND ROLLED BACKWARD. THERE WERE NO INJURIES, THANK GOODNESS. I HAD TO TOWED TO A FORD DEALERSHIP. IT NEEDS TO HAVE A TOTAL TRANSMISSION REPLACEMENT. I HAVE READ OF MORE THAN 15 CASES ON THIS FORUM THAT ARE THE SAME AS MINE. I BELIEVE A RECALL NEEDS TO HAPPEN . I REACHED OUT TO FORD, THEY WILL NOT HELP ON REPLACEMENT COST OF 5000.00 REPAIR.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. AFTER RESTARTING THE VEHICLE, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. THE CONSUMER STATED SNOW WAS ENTERING THE VEHICLE AT THE HATCH AND THE DRIVER SIDE BACK DOOR.

I WAS ON MY WAY HOME AFTER DROPPING MY HUSBAND OFF AT WORK WHEN MY LOW TIRE PRESSURE LIGHT CAME ON. I TURNED AROUND AND HEADED TO THE NEAREST GAS STATION WITH FREE AIR. I DROVE FOR APPROXIMATELY ANOTHER 10 MINUTES AND WAS ONLY TWO BLOCKS FROM THE GAS STATION. I WAS STOPPED AT A RED LIGHT ON A MAIN ROAD DURING MORNING RUSH HOUR. THE LIGHT TURNED GREEN. FROM A DEAD STOP, I ACCELERATED TO ABOUT 25 MPH, JUST GOT PAST THE INTERSECTION, WHEN THE ENGINE LIGHT CAME ON AND THE VEHICLE SUDDENLY LOST POWER AND THE GAS PEDDLE STOPPED WORKING. I ONLY HAD ENOUGH MOMENTUM TO MAKE IT ABOUT 50 FEET BEFORE THE VEHICLE STOPPED COMPLETELY. LUCKILY, I MADE IT ALMOST ALL THE WAY INTO A LEFT TURN LANE. THE TRAFFIC PASSING WAS SO CLOSE THAT MY CAR SHOOK EACH TIME I WAS PASSED. I WAS TERRIFIED I'D BE STRUCK FROM BEHIND BY A PASSING VEHICLE. I CALLED THE DEALERSHIP TO INFORM THEM OF WHAT HAPPENED AND THAT I'D BE HAVING MY CAR TOWED TO THE DEALERSHIP. HAVING NO IDEA WHAT HAD HAPPENED, I WASN'T SURE IF I'D DO MORE DAMAGE BY TRYING TO START THE CAR AGAIN, SO I CALLED A TOW TRUCK. THE DEALERSHIP DID NOT OFFER TO TOW MY VEHICLE FOR ME AND I HAD TO PAY $75 FOR THE TOW. AFTER THE DEALERSHIP LOOKED AT THE CODES, THEY TOLD ME THE ELECTRONIC THROTTLE BODY HAD FAILED AND HAD TO BE REPLACED. IT COST ME JUST UNDER $400 IN TOTAL FOR THE REPAIR. MY VEHICLE IS NOT UNDER WARRANTY ANYMORE, SO THIS WAS 100% OUT OF POCKET FOR ME.