2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera screen displayed an upside-down image. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing into the garage to park the vehicle, the back over prevention sensor failed to alert the driver of the proximity to the wall and the vehicle almost struck the wall. The contact stated that dealer was contacted about the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a blank image. The approximate failure mileage was 30,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention). The contact stated that the rearview camera was inoperable approximately 90% of the time, reducing the driver's ability to safely reverse. No warning light was illuminated. The local dealer was contacted to schedule the recall repair appointment; however, the dealer advised the contact that the parts were only available for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse (R), the rearview camera displayed a blank image with the message "Camera Not Available", requiring the contact to continuously push a button for the rearview image to be displayed as intended. The contact stated that the vehicle could not be traded-in due to the recall. The contact received a recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacted and informed the contact that the remedy was currently available only for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that a second notification would be sent once the parts became available. The failure mileage was approximately 63,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank image. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 125,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall in which the rear backup camera had failed to operate while driving in reverse. The failure mileage was 28,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. Also, while operating the vehicle the steering wheel had experience severe jerking making the vehicle difficult to steer and control. The cause of the failures were not yet determined. The failure mileage was 150,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25v695000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that when in reverse, the display for the back over prevention camera would show a distorted image or show the message, "Not Available." The dealer was contacted and persistently confirmed that the remedy was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.