2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse out of a parking lot, the image displayed from the rear-view camera was flipped upside down. There were no warning lights illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted or blank image. The message "Camera Unavailable" was displayed. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V273000 (Back Over Prevention); however, the VIN was not included. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 41,495.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the back-over prevention camera failed to operate as designed and displayed a blank image on the screen. The vehicle was taken to an independent mechanic but was not diagnosed. The vehicle was repaired with the passenger’s side door being replaced. The manufacturer was made aware of the failure. The failure mileage was 118,000.

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable while reversing. Additionally, the contact stated that the infotainment system screen would turn black inadvertently while driving and using the navigation system. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the Accessory Protocol Interface Module (APIM) and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 81,289.

Back Over Prevention ( backup camera), started acting up in Feb 2023, shows black screen, flips image, does not come on, (radio is displayed) when it does come on its granny and has black vertical lines, warning beeps stop working when this happens or don't sound off untill your on top of the person or object behing you. Contacted 2 Ford dealerships and they tell me other Escapes are on recall just not my year and no replacement camera is available.

The contact owns a 2016 Ford Escape. The contact stated while reversing, the back over prevention camera screen went blank. The message "Rearview Camera Not Available" message was displayed. The vehicle was taken to the dealer and the contact was informed that the rearview camera needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 73,000.

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was parked, she noticed the back over prevention feature was inoperable. The vehicle was taken to the dealer, where it was diagnosed and confirmed that the back over prevention feature was inoperable. The vehicle was not repaired. The contact stated that the failure had occurred several years ago. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I order a nav upgrade from Ford $299, was unable to install it Ford said go to dealer, car was going to dealer for abs sensor bad and vehicle collision sensor bad, dealer fixed other two problems but couldnt upgrade nav and while dealer tried they killed the whole radio/sync/nav/handsfree turn the touch screen black and unresponsive. Now they want $1000 plus for APIM replacement. I could live without the navigation update but now Ford's sync update killed my APIM/sync/radio/handsfree and I cannot live without that.