2016 Ford Escape

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera was inoperable. The stated that the rearview camera displayed an intermittent and brief image. The contact received notification of NHTSA Campaign Number: Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair were not yet available. The dealer was contacted and confirmed that parts was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2016 Ford Escape. The contact stated while reversing, the rear-view camera displayed a blank image. The contact stated that the message “Camera not Available” was displayed. The contact stated that the failure was intermittent. The contact stated that the vehicle was taken to the dealer prior to the recall. The contact was informed that the rear-view camera screen display needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was recently contacted, and the contact was informed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera image was distorted, or the screen was black. Additionally, the back over prevention system failed to audibly alert the contact when objects and or a person was behind the vehicle. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The back-over prevention camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the camera needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 47,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image fluctuated on and off, with the message “Rearview Camera Not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera screen displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted; however, the contact was informed that parts were not available. In addition, the contact stated that the manufacturer had enough time to fix the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back-over prevention camera failed to display an image of the rear of the vehicle, creating a rear visibility hazard for the driver. Additionally, while driving forward, the rear-view camera erroneously activated and displayed the rear image on the screen. The vehicle was taken to the local dealer, who diagnosed that the back-over prevention camera was faulty and needed to be replaced. The vehicle was not repaired. The contact later received the recall notice related to the failure. The failure mileage was 39,000.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera image displayed a blank image. Additionally, the rearview camera failed to alert the driver when an object or vehicle was nearby. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.