2014 Ford Edge

The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.

The contact owns a 2014 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle hesitated but started after several attempts. The contact took the vehicle to the dealer who informed the contact that the starter on the vehicle was not failing. The contact stated while driving at an undisclosed speed the vehicle stalled. The vehicle was able to be restarted. The contact stated that while attempting to park the vehicle, the back-over prevention camera failed to operate as needed. The contact took the vehicle to the dealer who informed the contact that the vehicle was not included in a recall. The manufacturer was made aware of the failure and instructed the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 110,000.

I was traveling southbound on a two lane hwy. I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn. Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver’s side front and back doors. My airbags never deployed and I hit my head on my driver’s side window. The damage was bad enough that I could not get out of my car. Neither the front or back doors could be opened.

This vehicle has a well-documented problem with the ABS hydraulic control module. There are hundreds of cases found on the internet where the brake pedal goes all the way to the floor. NHTSA appears to have confirmed this problem in the model year 2015 and 2016 vehicles, but not the 2014 or other years. This is an incredibly dangerous defect that must be addressed.

The contact owns a 2014 Ford Edge. The contact stated that the back-over prevention camera intermittently failed to operate when the vehicle was shifted into reverse(R). The vehicle was taken to the dealer where the contact was informed that there were no recalls on the vehicle. The manufacturer was then notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.

The contact owns a 2014 Ford Edge. The contact stated that the rearview camera image was distorted and blue while reversing. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, upon depressing the brake pedal, the pedal was abnormally firm. The contact then heard a hissing sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake booster. The vehicle was not repaired. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N02, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.