Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
480–25K
5625–50K
5750–75K
2775–100K
34100–150K
9150K+
231 reports with mileage · 151 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports0 fire reports6 injury reports
What owners actually said
382 reports
82,000 miles · Feb 26, 2020
Fuel/propulsion System
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED AN EXCESSIVE FUEL LEAK. THE CONTACT STATED THAT THERE WAS A MILD FUEL ODOR ENTERING THROUGH THE A/C VENTS INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE…
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TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED AN EXCESSIVE FUEL LEAK. THE CONTACT STATED THAT THERE WAS A MILD FUEL ODOR ENTERING THROUGH THE A/C VENTS INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #11311637
Mileage unknown · Jan 28, 2020
Electrical SystemExterior LightingUnknown Or Other
DOOR AJAR / TRANSMISSION NOT IN PARK SENSOR IS NOT WORKING PROPERLY. UNSAFE CONDITION NOT KNOWING IF DOOR LOCK SYSTEM IS WORKING PROPERLY. HAVE TO STOP NUMEROUS TIME WHILE DRIVING TO CHECK IF DOOR IS ACTUALLY CLOSED AND LOCKED. ALSO WILL NOT ALLOW INTERIOR LIGHTS TO GO OFF, AND IS SAFETY ISSUE WHEN TRYING TO DRIVE AT NIGHT. E…
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DOOR AJAR / TRANSMISSION NOT IN PARK SENSOR IS NOT WORKING PROPERLY. UNSAFE CONDITION NOT KNOWING IF DOOR LOCK SYSTEM IS WORKING PROPERLY. HAVE TO STOP NUMEROUS TIME WHILE DRIVING TO CHECK IF DOOR IS ACTUALLY CLOSED AND LOCKED. ALSO WILL NOT ALLOW INTERIOR LIGHTS TO GO OFF, AND IS SAFETY ISSUE WHEN TRYING TO DRIVE AT NIGHT. EXTREMELY DIFFICULT TO SEE DUE TO LOST OF NIGHT VISION. FORD MOTOR KNOWS OF THE ISSUES FOR YEARS BUT REFUSES TO CORRECT ISSUE VIA A RECALL. THE VEHICLE ONLY HAS 31,000 MILES ON IT.
NHTSA ODI #11302670
41,000 miles · Jan 22, 2020
Electrical System
INTERMITTENT DOOR AJAR WARNING AND CANNOT LOCK DOORS AND DOME LIGHT STAYS ON. FORD HAS A CUSTOMER SATISFACTION PROGRAM (19N09) FOR THIS ISSUE BUT THE DEALER TOLD ME THAT MY VIN NUMBER DOES NOT QUALIFY FOR THIS EVEN THOUGH THE DOOR PARTS ARE THE SAME PART NUMBER FROM 2011 THROUGH 2014.
NHTSA ODI #11301140
77,900 miles · Jan 14, 2020
Power Train
POWER TAKE OFF ASSEMBLY FAILED ACCORDING TO THE SERVICE DEPARTMENT THIS IS A MAJOR PROBLEM WITH THIS PARTICULAR VEHICLE AND THEY CAN RANDOMLY FAIL REGARDLESS OF MILEAGE AND CAN ACTUALLY EXPLODE AND WIPE THE TRANSMISSION OUT AND IF THAT WAS TO HAPPEN WHILE DRIVING COULD BE DISASTROUS ON THE HIGHWAY BUT FORTUNATELY THAT DID NOT HA…
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POWER TAKE OFF ASSEMBLY FAILED ACCORDING TO THE SERVICE DEPARTMENT THIS IS A MAJOR PROBLEM WITH THIS PARTICULAR VEHICLE AND THEY CAN RANDOMLY FAIL REGARDLESS OF MILEAGE AND CAN ACTUALLY EXPLODE AND WIPE THE TRANSMISSION OUT AND IF THAT WAS TO HAPPEN WHILE DRIVING COULD BE DISASTROUS ON THE HIGHWAY BUT FORTUNATELY THAT DID NOT HAPPEN BUT COULD HAVE FORD NEEDS TO RECALL AND FIX THIS ISSUE
NHTSA ODI #11299402
40,000 miles · Jan 9, 2020
Seats
DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHICLE WAS PURCHASED AND IT HAD WARRANTY LEFT AT THAT TIME AND ALSO EXTEND…
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DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHICLE WAS PURCHASED AND IT HAD WARRANTY LEFT AT THAT TIME AND ALSO EXTENDED WARRANTY WAS PURCHASED IN 2016
NHTSA ODI #11298064
83,000 miles · Jan 8, 2020
SeatsStructure
DRIVER DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED AND INTERIOR LIGHTS REMAIN ON. SAFETY HAZARD WHEN DRIVING AT NIGHT ALSO A DRAIN ON THE BATTERY. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED BUT COULD NOT RESOLVE AND HAD TO DRIVE WITH INTERIOR LIGHTS ON AT NIGHT.
NHTSA ODI #11297944
Mileage unknown · Dec 16, 2019
Latches/locks/linkages
2014 FORD EDGE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVERS DOOR LATCH. *LD THE CONSUMER STATED THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DOOR UNLATCHED AND OPENED WHILE THE VEHICLE WAS BEING DRIVEN. *JS
NHTSA ODI #11287312
Mileage unknown · Nov 14, 2019
Tires
TIRE SIDEWALL FAILURE COOPER TIRE 245/60R18 DISCOVERER SRX, 35,000 MILES APPROX. DECELERATED FROM 70MPH TO 30MPH COMING INTO TOWN AND TIRE SIDEWALL BLEW OUT WITH NO ROAD HAZZARD. 2014 FORD EDGE LIMITED. REPLACED TIRES IMMEDIATELY 11/13/2019. DID NOT KNOW ABOUT RECALL OF CERTAIN COOPER TIRES UNTIL AFTER TIRES REPLACED. TIRES…
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TIRE SIDEWALL FAILURE COOPER TIRE 245/60R18 DISCOVERER SRX, 35,000 MILES APPROX. DECELERATED FROM 70MPH TO 30MPH COMING INTO TOWN AND TIRE SIDEWALL BLEW OUT WITH NO ROAD HAZZARD. 2014 FORD EDGE LIMITED. REPLACED TIRES IMMEDIATELY 11/13/2019. DID NOT KNOW ABOUT RECALL OF CERTAIN COOPER TIRES UNTIL AFTER TIRES REPLACED. TIRES REPLACED AT TIRES 1, 3325 S 38TH ST, GRAND FORKS, ND 58201, 7017573000 I DID NOT OBTAIN DOT # FROM TIRE. I HAVE PICTURE OF FAILURE.
NHTSA ODI #11279989
Mileage unknown · Nov 4, 2019
Power Train
AFTER STOPPING AND PUTTING THE TRANSMISSION SHIFT LEVER IN PARK, A MESSAGE WILL APPEAR ON THE DASH THAT SAYS THE TRANSMISSION IS NOT IN PARK. BUT IT IS. YOU CAN CLICK THE SHIFT SWITCH AND THE MESSAGE WILL GO OUT WITHIN 5-10 SECONDS. EVERY ONCE IN A WHILE IT WILL STAY ON FOR CLOSE TO 30 SECONDS. THE MESSAGE DOESN'T COME UP CONSTA…
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AFTER STOPPING AND PUTTING THE TRANSMISSION SHIFT LEVER IN PARK, A MESSAGE WILL APPEAR ON THE DASH THAT SAYS THE TRANSMISSION IS NOT IN PARK. BUT IT IS. YOU CAN CLICK THE SHIFT SWITCH AND THE MESSAGE WILL GO OUT WITHIN 5-10 SECONDS. EVERY ONCE IN A WHILE IT WILL STAY ON FOR CLOSE TO 30 SECONDS. THE MESSAGE DOESN'T COME UP CONSTANTLY. USUALLY ABOUT EVERY COUPLE OF TIMES YOU STOP AND PARK. YOU NEVER KNOW IF THE TRANSMISSION IS REALLY IN PARK. YOU HAVE TO ASSUME THAT IT IS. ONE OF THESE TIMES IT REALLY WILL NOT BE AND SOMEONE WILL GET HURT. THE DEALER DOESN'T WANT TO FIX IT UNTIL IT COMES ON CONSTANTLY. NOW IT IS ONLY INTERMITTENT. FORD HAS A TSB ON THE PROBLEM. BUT THEY WANT THE CUSTOMER TO PAY FOR THE REPAIR. IT COVERS SEVERAL FORD MODELS OVER SEVERAL YEARS. TO ME THIS IS A SAFETY ISSUE. THE OWNER NEVER REALLY KNOWS IF THE TRANSMISSION IS IN PARK OR NOT. THIS HAS BEEN HAPPENING ON MY VEHICLE FOR OVER A YEAR NOW.
NHTSA ODI #11278114
73,461 miles · Oct 7, 2019
Seats
POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD BUT GAINED CON…
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POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD BUT GAINED CONTROL OF THE VEHICLE. IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD KNOWING ABOUT IT, BUT NOT FIXING THE WEAK PROBLEMS CAUSING THIS. THIS IS 100% A SAFETY FACTOR FOR EVERYONE ON THE ROADWAYS AND IT NEEDS ADDRESSED NOW BEFORE IT BECOMES A STATISTIC WITH INJURIES OR WORSE GRAVESTONES. THE PART AT FIRST GLANCE AND EDUCATED GUESS IS TO BE THE MOTOR DRIVE GEARS OR WHAT FORD IS CALLING "RAILS". THEY EXPECT YOU TO PURCHASE THE WHOLE "SEAT ADJUSTER" BT4Z-7861711-D FOR WHAT IS 100% A ROAD SAFETY HAZARD.
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
2014 Ford Edge Problems, Complaints & Recalls | Skip That Year