Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
480–25K
5625–50K
5750–75K
2775–100K
34100–150K
9150K+
231 reports with mileage · 151 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports0 fire reports6 injury reports
What owners actually said
382 reports
42,001 miles · Jul 2, 2020
Unknown Or Other
WHEN I CLOSE MY DRIVER DOOR, IT TELLS ME THAT MY DOOR IS AJAR. I KNOW MY DOOR IS CLOSED SO I PUT MY CAR IN DRIVE AND IT TELLS ME THAT MY TRANSMISSION IS NOT IN PARK. I KNOW THAT THERE WAS AN ISSUE WITH THE 2013 FORD EDGE DOOR LATCH ON THE DRIVER DOOR. I DO NOT BELIEVE THAT FORD HAS CORRECTED THE PROBLEM. I HAVE TO CLOSE MY DOOR …
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WHEN I CLOSE MY DRIVER DOOR, IT TELLS ME THAT MY DOOR IS AJAR. I KNOW MY DOOR IS CLOSED SO I PUT MY CAR IN DRIVE AND IT TELLS ME THAT MY TRANSMISSION IS NOT IN PARK. I KNOW THAT THERE WAS AN ISSUE WITH THE 2013 FORD EDGE DOOR LATCH ON THE DRIVER DOOR. I DO NOT BELIEVE THAT FORD HAS CORRECTED THE PROBLEM. I HAVE TO CLOSE MY DOOR 3 TO 4 TIMES EVERY TIME I GET IN MY CAR JUST TO MAKE THE INDICATOR STOP DINGING. *TR
NHTSA ODI #11337238
Mileage unknown · Jun 26, 2020
Power TrainVehicle Speed Control
FROM A STOP OR AT LOW SPEEDS THE SUV LUNGES FORWARD WITHOUT WARNING. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW MONTHS. WHEN SUV WAS PURCHASED NEW; THE TRANSMISSION FAILED AND I WAS WITHOUT A CAR FOR THEEE WEEKS. I HAVE MAINTAINED THE SUV AND ALL ISSUED RECALLS HAVE BEEN FIXED. THIS IS A MAJOR ISSUE AND ANYTIME I TAKE…
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FROM A STOP OR AT LOW SPEEDS THE SUV LUNGES FORWARD WITHOUT WARNING. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW MONTHS. WHEN SUV WAS PURCHASED NEW; THE TRANSMISSION FAILED AND I WAS WITHOUT A CAR FOR THEEE WEEKS. I HAVE MAINTAINED THE SUV AND ALL ISSUED RECALLS HAVE BEEN FIXED. THIS IS A MAJOR ISSUE AND ANYTIME I TAKE IT TO FORD DEALERSHIP THEY FIND NO ISSUE. LET ME TELL YOU; THIS IS AN ISSUE! MY LAST THREE VEHICLES HAVE BEEN FORDS AND WOULD APPRICIATE THIS ISSUE BE SOLVED
NHTSA ODI #11331082
59,000 miles · Jun 17, 2020
Electrical SystemExterior LightingUnknown Or Other
THE DRIVER SIDE DOOR SENSOR/ LATCH IS FAILING. DOOR IS CLOSED OR SLAMMED MULTIPLE TIMES AND SENSOR SHOWS ERRORS OF: DOOR AJAR, TRANSMISSION NOT IN PARK, ENGINE ON BECAUSE IT DOESN'T SENSE THE DOOR BEING SHUT. THEREFORE THE OVERHEAD LIGHT STAYS ON AND CAN POTENTIALLY DRAIN BATTERY. IF CONTINUING TO DRIVE WITH WARNING IT WILL BEEP…
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THE DRIVER SIDE DOOR SENSOR/ LATCH IS FAILING. DOOR IS CLOSED OR SLAMMED MULTIPLE TIMES AND SENSOR SHOWS ERRORS OF: DOOR AJAR, TRANSMISSION NOT IN PARK, ENGINE ON BECAUSE IT DOESN'T SENSE THE DOOR BEING SHUT. THEREFORE THE OVERHEAD LIGHT STAYS ON AND CAN POTENTIALLY DRAIN BATTERY. IF CONTINUING TO DRIVE WITH WARNING IT WILL BEEP EVERY FEW SECONDS. THE DOORS WILL NOT AUTOMATICALLY LOCK. WHEN GETTING OUT OF CAR AND LOCKING. IT NEEDS TO BE SHUT MULTIPLE TIMES SO LIGHT DOESN'T STAY ON AND OR ALARM WILL NOT SET. *TR
NHTSA ODI #11329480
Mileage unknown · Jun 8, 2020
Electrical SystemLatches/locks/linkagesUnknown Or Other
DRIVER SIDE DOOR LATCH/SENSOR MALFUNCTION. DUE TO MANUFACTURE DATE OF OCTOBER 2014 MY VEHICLE IS NOT ELIGIBLE UNDER CURRENT RECALL FOR THE LATCH (19N09) HOWEVER MY VEHICLE IS CURRENTLY AT THE DEALERSHIP HAVING THE PART REPLACED WITH OUT OF POCKET EXPENSE. *TR
NHTSA ODI #11327792
45,000 miles · May 23, 2020
Electronic Stability Control (esc)Engine
RANDOM STALLING. USUALLY WHEN SLOWING DOWN. DASHBOARD LIGHTS UP ALL KINDS OF WARNINGS. NO CODES. SHIFT IS LOCKED IN PARK AND CAN NOT MOVE VEHICLE. ALWAYS ABLE TO RESTART WITHOUT ISSUE AFTER SOME DELAY. SEEMS TO HELP TO UNCONNECT POSITIVE BATTERY TERMINAL AND DRAIN CHARGE. *TR
NHTSA ODI #11325643
138,366 miles · May 9, 2020
Power Train
I WAS PARKED WITH THE CAR ON FOR ABOUT 15 MINUTES WHEN OUT OF NO WHERE THE POWER TRAIN MALFUNCTION/REDUCED POWER LIGHT CAME ON. THE SUV HAS A LOUD CLUNK SOUNDS WHEN I TRY TO MOVE IT. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 2 YEARS. THE FIRST TIME I WAS DRIVING AND GET STRANDED ON THE ROAD. *TR
NHTSA ODI #11323967
54,632 miles · May 2, 2020
Service Brakes
HARD BREAK WHEN BREAKING, HAVE TO STEP ON BREAK WITH FULL FORCE IN A LONG DISTANCE TO GET A STOP.
NHTSA ODI #11323011
120,000 miles · Apr 17, 2020
Unknown Or Other
THE DRIVER SAID DOOR WON'T REGISTER AS CLOSED SO THE DOOR AJAR LIGHT STAYS ON. THIS THEN WON'T ALLOW THE DOORS TO LOCK AND KEEPS THE DOME LIGHT ON. HOW DO YOU KNOW IF THE DOOR IS REALLY SHUT OR NOT ? IT MAKES THE CAR ALMOST USELESS SINCE IT THINKS THE DOOR IS NOT SHUT AND HOW DO YOU KNOW IF IT IS OR NOT.
NHTSA ODI #11321408
60,000 miles · Mar 12, 2020
Structure
DOOR AJAR LIGHT ON BUT DOOR IS SHUT.
NHTSA ODI #11317674
82,000 miles · Mar 10, 2020
EnginePower Train
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE EXPLODED. THE CONTACT …
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TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE EXPLODED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
2014 Ford Edge Problems, Complaints & Recalls | Skip That Year