NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
21 reportsClear category filter155,000 miles · Jul 25, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
'TAKATA RECALL' I AM VERY DISAPPOINTED AND UNSAFE WITH MY FORD EDGE , FOR THE LAST FEW WEEKS IT HAS BEEN SHUTTING OFF WHEN THE CAR COMES TO A STOP OR IN IDLE. THERE IS NO CODES OR ANY WARNING SIGNS THAT COMES UP . THE CAR JUST LOSSES POWER AND SHITS OFF ON ITS OWN. I AM TIRED OF FIXING AND SPENDING MONEY BEHIND MY FORD EDGE I K…
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'TAKATA RECALL' I AM VERY DISAPPOINTED AND UNSAFE WITH MY FORD EDGE , FOR THE LAST FEW WEEKS IT HAS BEEN SHUTTING OFF WHEN THE CAR COMES TO A STOP OR IN IDLE. THERE IS NO CODES OR ANY WARNING SIGNS THAT COMES UP . THE CAR JUST LOSSES POWER AND SHITS OFF ON ITS OWN. I AM TIRED OF FIXING AND SPENDING MONEY BEHIND MY FORD EDGE I KNOW IT HAS NOTHING TO DO WITH THE ENGINE BECAUSE IT WAS RECENTLY REPLACED LAST YEAR JULY UNDER WARRANTY ALSO I REPLACED ALL TENSIONS AND THE WATER PUMP ALSO SPARK PLUGS . I TOOK IT TO MY MAIN MECHANIC AND HE COULD NOT FIGURE OUT WHAT'S THE PROBLEM HE TOLD ME TO GO TO FORD AND I WENT TO FORD AND THEY TOOK 2 DAYS TO TELL ME THEY DON'T KNOW WHAT'S THE PROBLEM . TODAY I WAS ON MY WAY HOME ON THE HIGHWAY I COME TO SLOW DOWN GETTING OFF ON MY EXIT AND THE CAR JUST SHUTS OFF AND THE STEERING WHEEL GETS TIGHT AND I CAN'T MOVE OR TURN IT . THERE WAS CARS NEXT TO ME AND BEHIND ME AND IN FRONT I COULD OF GOT HURT OR PUT OTHERS IN DANGER . THIS IS NOT SAFE FOR FORD TO HAVE VECHILES OUT ON THE ROAD LIKE THIS WITH NOT SOURCE OF HOW TO FIX IT OR ANY WARNING LIGHT.
NHTSA ODI #11113673
Mileage unknown · Jul 11, 2018
Unknown Or Other
PASSENGER SIDE REAR DOOR WILL NOT OPEN UNLESS RELEASED FROM THE OUTSIDE. THIS VEHICLE IS A TAKATA AIRBAG RECALL, I HAVE RENTAL FROM FORD, AND I WOULD LIKE THIS ISSUE ADDRESSED WHEN THE AIRBAG REPLACEMENT BECOMES AVAILABLE. I BELIEVE IT TO BE A SAFETY HAZARD. NO ONE IS DRIVING THIS VEHICLE.
NHTSA ODI #11110877
Mileage unknown · May 7, 2018
Air BagsService BrakesUnknown Or Other
A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH…
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A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH ITS ALREADY BEEN SERVICE A LOT OF TIMES. THANK YOU.
NHTSA ODI #11092299
197,000 miles · Apr 26, 2018
Power TrainUnknown Or OtherCrash
ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK…
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ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.
NHTSA ODI #11090250
152,000 miles · Oct 26, 2017
Air BagsUnknown Or Other
TAKATA RECALL, FORD MOTOR COMPANY SAFETY RECALL NOTICE 16S26 /NHTSA RECALL 16V-384 WAS ISSUED BY LETTER DATED JULY 2016 AND HAVE NOT RECEIVED ANYTHING FROM FORD MOTOR COMPANY. ON 10/25/17 RECEIVED NOTICE FROM TAKATA HOLDINGS INC. WHERE THEY HAD FILED CHAPTER 11 BANKRUPTCY CASES IN THE US.
NHTSA ODI #11040105
889,935 miles · Oct 4, 2017
Electrical SystemUnknown Or OtherFire
DROVE CAR TO STORE, PARKED AND TURNED OFF. WHILE GATHERING MY PURSE I NOTICED SMOKE COMING FROM FRONT OF CAR. OPENED UP HOOD AND FLAMES IGNITED. APPEARED TO START @ O2 SENSOR @ MANIFOLD. BURNED 2ND COIL PACK AND WIRING HARNESS. BURNT UP RADIATOR FAN AND UPPER RADIATOR HOSE. FIRE DEPARTMENT CALLED TO PUT OUT. CAR IS AT LOCAL…
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DROVE CAR TO STORE, PARKED AND TURNED OFF. WHILE GATHERING MY PURSE I NOTICED SMOKE COMING FROM FRONT OF CAR. OPENED UP HOOD AND FLAMES IGNITED. APPEARED TO START @ O2 SENSOR @ MANIFOLD. BURNED 2ND COIL PACK AND WIRING HARNESS. BURNT UP RADIATOR FAN AND UPPER RADIATOR HOSE. FIRE DEPARTMENT CALLED TO PUT OUT. CAR IS AT LOCAL FORD DEALERSHIP TO DETERMINE HOW AND WHY FIRE STARTED. SO FAR NO RESPONSE OR IDEA FROM THEM. THEY SHOW ONE RECALL ON CORROSION OF FUEL TANK, BUT SAY IT DID NOT CONTRIBUTE TO THE FIRE.
NHTSA ODI #11031657
66,000 miles · Sep 26, 2015
Unknown Or Other
ON THE STATED DATE, MY SON PULLED THE HANDLE TO RELEASE THE PASSENGER SIDE FRONT DOOR AND THE DOOR DID NOT OPEN. I HAVE TRACED THE PROBLEM TO A DEFECTIVE DOOR LATCH MECHANISM. THE CABLE IS INTACT AND THE PROBLEM IS INSIDE THE DOOR LATCH. I AM OF THE OPINION THAT THIS IS A SAFETY ISSUE AND NOT ONE THAT I THE CONSUMER SHOULD HAVE …
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ON THE STATED DATE, MY SON PULLED THE HANDLE TO RELEASE THE PASSENGER SIDE FRONT DOOR AND THE DOOR DID NOT OPEN. I HAVE TRACED THE PROBLEM TO A DEFECTIVE DOOR LATCH MECHANISM. THE CABLE IS INTACT AND THE PROBLEM IS INSIDE THE DOOR LATCH. I AM OF THE OPINION THAT THIS IS A SAFETY ISSUE AND NOT ONE THAT I THE CONSUMER SHOULD HAVE TO BEAR THE BURDEN OF PARTS AND LABOR.
NHTSA ODI #10777849
88,000 miles · Jul 15, 2015
Unknown Or Other
BACK DOOR WAS NOT LATCHING AND UNABLE TO CLOSE. MY VEHICLE HAD TO BE TOWED FROM MY EMPLOYMENT TO MY RESIDENCE AS THE DOOR KEPT POPPING OPEN. FORD FIXED THE LATCH FOR 330.00, THE DEALER SPECIAL ORDERED A NEW LATCHING SYSTEM FOR MY 2010 FORD EDGE.
NHTSA ODI #10734099
46,000 miles · Jun 15, 2015
Unknown Or Other
I HAVE ONLY OWNED MY 2010 FORD EDGE LESS THAN A YEAR AND THE PANORAMIC MOONROOF MOTORS WENT OUT. NOT JUST ONE, BUT BOTH. I LIVE IN WISCONSIN AND REALLY CAN ONLY USE THE MOONROOF MAYBE 4 MONTHS OUT THE YEAR, AND FOR BOTH MOTORS TO BLOW IS NOT GOOD. MY FAITH IN FORD HAS DEAD. IT IS GOING TO COST ME OVER 1,000 TO FIX.
NHTSA ODI #10725316
53,700 miles · Jun 14, 2014
Unknown Or OtherVisibility
THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS…
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THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS IN THE PAST. WE ARE HAVING IT REPAIRED USING INSURANCE COVERAGE. *JS
NHTSA ODI #10598313
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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