2010 Ford Edge

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

BRAKE PEDAL BECAME VERY HARD WHEN PUSHING BRAKES AND WOULD NOT SLOW VEHICLE FOR FIRST COUPLE OF SECONDS AND THEN ONLY WHEN PUSHING THE PEDAL AS HARD AS POSSIBLE. THIS WAS ACCOMPANIED BY A HISSING SOUND. FORD DEALER SAID THE ISSUE WAS A DEFECTIVE BRAKE BOOSTER AND A RECALL HAD BEEN ISSUED BUT WAS STOPPED WITH VEHICLES MANUFACTURED 3 WEEKS BEFORE MINE. THE SYMPTOMS DESCRIBED IN THE RECALL ARE EXACTLY THE SAME AS WHAT I EXPERIENCED. THE BRAKE BOOSTER WAS REPLACED AND CORRECTED THE PROBLEM. I FEEL THIS SHOULD HAVE BEEN PART OF THE RECALL AND REPORTED AS THE ISSUE CAME ON UNEXPECTEDLY AND CAUSED AN EXTREMELY DANGEROUS SITUATION.

AFTER NOTICING SOMETHING TERRIBLY WRONG WITH MY BRAKES, BRAKES WERE HARD TO PUSH AND WAS TAKING LONGER TO STOP. I TOOK CAR INTO SHOP AND WAS TOLD IT WAS THE POWER BRAKE BOOSTER AND THAT FORD HAD ISSUED A RECALL ON IT. I THEN TOOK IT TO A FORD DEALER WHERE THEY CHARGED ME $62 TO TELL ME THAT MY CAR WASN'T COVERED. IF FORD KNOWS THERE'S A DEFECT IN THE BOOSTERS THEN WHY WON'T THEY FIX THE PROBLEM?

TRACTION CONTROL LIGHT CAME ON. CAR BREAKING WHILE I'M DRIVING. ALMOST CAUSED ME TO RUN OFF THE ROAD. LOUD GRINDING NOSE COMING FROM BRAKES. HISSING AIR SOUND WHEN PRESSING BRAKES. PEDAL SOFT AND SPONGY AND GOES DOWN TO FLOOR BOARD. SPONTANEOUS CAR BREAKING HAPPENING MORE FREQUENTLY EX: TURNING STOPPING OUT WHILE IN MOTION. BRAKE BOOSTER IS FAULTY. I'M HAVE A LOAN ON THIS CAR AND PAY EVERY MONTH BUT SCARED FOR THE SAFETY OF MYSELF, MY SON, AND OTHER PASSENGERS ON THE ROAD BY TO DRIVE MY CAR. FORD SHOULD FIX THIS. IT WAS RECALLED AS 13N02 BUT THEY WON'T COVER MY VIN

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO EXERT MAXIMUM PRESSURE TO THE BRAKE PEDAL TO SLOW DOWN OR STOP THE VEHICLE. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FAMILY FORD-LINCOLN (909 PIKE ST, MARIETTA, OH 45750) AND THE CONTACT WAS INFORMED TO CALL THE FORD MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000. *TT UPDATED 12/12/18*JB

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES SEIZED. THE VEHICLE WAS TAKEN TO RONNIE WATKINS FORD INC. (101 GEORGE WALLACE DR., GADSDEN, AL 35903, 256-543-9400), BUT WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE DEALER SUGGESTED THAT THE FAILURE COULD BE THE RELATED TO THE BRAKE BOOSTER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE WAS ABLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (COLONIAL FORD, 120 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 88,400.

BRAKES MAKING IRREGULAR NOISE. PRIVATE MECHANIC ( USED TO WORK FOR FORD) CHECKED THEM AND REPORTS THE BRAKE BOOSTER IS BAD. FORD HAS A CUSTOMER SATISFACTION PROGRAM DOCUMENT 13N02 STATING THEY HAVE IDENTIFIED ISSUES WITH THE BRAKE BOOSTER ON CERTAIN EDGES PRIOR TO 2015. I HAVE CONTACTED FORD WITH NO LUCK. PLEASE MAKE SURE YOU ARE TRACKING THIS ISSUE AS IT SEEMS MORE VEHICLES ARE INVOLVED THAN THEY WANT TO ADMIT.