2010 Ford Edge

WHILE DRIVING ON THE FLORIDA TURNPIKE, WHEN I APPLIED THE BRAKES TO SLOW THE VEHICLE THE PEDAL WAS HARD, AND I HAD TO PUSH THE BRAKE VERY HARD TO SLOW THE VEHICLE, PINES FORD INFORM ME IT WAS THE BOOSTER AND THAT FORD HAD EXTENDED COVERAGE ON THAT PROBLEM ON 2010 EDGE BUT FOR SOME REASON ONLY KNOWN TO FORD OUR VEHICLE WAS NOT INCLUDED, AFTER RESEARCHING I LEARNED THIS IS A COMMON PROBLEM WITH THIS MODEL, MY QUESTION IS WHY IS THERE NOT A RECALL. LIKE ALWAYS OUR GOVERNMENT NEEDS A BODY COUNT BEFORE THEY ACT IN THE INTEREST OF THE CITIZENS OF AMERICA.

I LEFT THE GYM I WAS ON A CITY STREET AND WHEN I PRESSING ON THE BRAKE, MY VEHICLE WAS STILL MOVING. BRAKE PEDAL WAS REALLY HARD TO PRESSED DOWN. I PUT A LOT OF FORCE ON THE PEDAL JUST TO SLOW DOWN BEFORE I HIT THE VEHICLE IN FRONT OF ME. I PUT IN MY VIN NUMBER TO TO SEE IF MY FORD EDGE WAS ON THE RECALL LIST FOR THIS INCIDENT BUT NOTHING SHOWED UP. EXCEPT FOR COMPLAINTS FROM OTHER FORD EDGE DRIVERS SAYING IT DID NOT GET FIX BECAUSE OF THE VIN NUMBER. I JUST WONDERING WHY IT IS NOT. I'M A VETERAN WHO HAS PTSD FROM A CAR CRASH AND JUST WANT THE COMPANY TO HONOR WHAT THEY SAY. THANKS

MY POWER BOOSTER FOR BRAKES FAILED. THERE WAS A BULLETIN FOR MY MAKE AND MODEL HOWEVER FORD CLAIMED THAT BECAUSE IT WAS MADE AT ANOTHER PLANT IT DID NOT FIT THE CRITERIA. IT HAD THE SAME ISSUES AS THE VEHICLES MADE IN THE OTHER PLANT, I FAIL TO UNDERSTAND HOW THEY CAN COVER IT FROM ONE LOCATION AND NOT ANOTHER. THE CAR ONLY HAS 107K MILES AND IS 7 YEARS OLD. THEIR BULLETIN COVERED 150K MILES OR 10 YEARS MAKING ME BELIEVE SINCE WE CAME UNDER ALL OF THAT IT IS A DEFECT ISSUE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE BRAKES MADE A HISSING NOISE WHEN THE ISSUE BEGAN. ON ONE OCCASION, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS INTERMITTENT AND GRADUALLY WORSENED. GERALD JONES FORD IN AUGUSTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE EXTENDED WARRANTY BRAKE BOOSTER BULLETIN NUMBER: 13N02 FOR 2010-2013 FORD EDGE AND LINCOLN MKX VEHICLES. THE DEALER DID NOT DETERMINE THE CAUSE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT CALLED TOWN & COUNTRY FORD (LOCATED AT 5041 FORD PARKWAY BESSEMER, AL 35022) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,983.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE BRAKES AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER TO REPLACE THE BRAKE BOOSTER. THE DEALER (RAY PEARMAN LINCOLN, 2501 BOB WALLACE AVE SW, HUNTSVILLE, AL 35805, (256) 536-7451) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A SERVICE CAMPAIGN AND REFUSED TO PROVIDE A SOLUTION OTHER THAN THE PART BEING REPLACED. THE CONTACT WAS UNCERTAIN THAT IF THE PART WAS REPLACED THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION AND WAS CONTACTED TO DETERMINE WHEN THE AIR BAG RECALL REPAIR WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE BRAKES ON THE EDGE HAD AN AUDIBLE HISSING SOUND WHEN COMPRESSED BOTH WHEN THE VEHICLE WAS IN PARK AND IN MOTION. IF THE BRAKES WERE PRESSED MULTIPLE TIMES IN SHORT ORDER (I.E. IN RUSH HOUR TRAFFIC) THE RESPONSE OF THE SYSTEM WOULD BE INCONSISTENT AS IT WAS SOMETIMES "SQUISHY" AND OTHER VERY HARD. THIS SEEMED TO AFFECT THE RESPONSIVENESS OF THE SYSTEM. UPON TAKING IT TO A MECHANIC, IT WAS REVEALED THAT THE BRAKE BOOSTER WAS FAILING AND WOULD CONTINUE TO AFFECT THE BRAKING PERFORMANCE UNTIL REPLACED. AFTER A LITTLE RESEARCH, FORD RECALL 13N02 WAS ISSUED FOR 2010 - 2013 EDGES FOR BRAKE BOOST FAILURE. FORD REJECTED MY CLAIM STATING THAT THIS VIN NUMBER WAS GOOD AND NOT PART OF THE ISSUE DESPITE THE FACT I HAD THE SAME SYMPTOMS AFFECTING THE PERFORMANCE OF THE BRAKING SYSTEM AND A PROFESSIONAL MECHANIC DIAGNOSED A FAILED BOOSTER AS DESCRIBED IN THE RECALL. THIS ISSUE SEEMS TO AFFECT MORE THAN THE VEHICLES NAMED IN THE RECALL AND IT IS A MATTER OF SAFETY WHEN YOU CANNOT TRUST THE PERFORMANCE AND RESPONSE OF A VEHICLE ESPECIALLY ON INTERSTATES WITH OTHER VEHICLES TRAVELING AT HIGH SPEED. THE ONLY FIX IS TO REPLACE THE BOOSTER WHICH WILL ALLOW THE BRAKE SYSTEM TO FUNCTION AS DESIGNED.

WAS DRIVING ON A CITY STREET AND STARTED HEARING A HISSING NOISE, MADE THAT NOISE FOR A COUPLE OF DAYS. NOW IT'S LIKE MY BRAKE PEDAL LOCKS UP, IT SLOWS IT DOWN BUT I HAVE TO PUSH IT AGAIN REALLY HARD TO STOP THE CAR.. I READ SOME TROUBLE SHOOTING ON THE BRAKE SYSTEM OF THE EDGE AND FROM WHAT I READ IT'S POSSIBLY THE BOOSTER. I KNOW IT'S VERY DANGEROUS.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME SOFT AND THEN STIFFENED. THE VEHICLE WAS TAKEN TO MASTER BRAKE OF APACHE JUNCTION, ARIZONA WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED THE VEHICLE WAS REPAIRED PER THE CONTACT'S EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 84,000. UPDATED 08/22/17*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS. *JS