2010 Ford Edge

WHEN THE AC IS RUNNING, THE CAR WILL STALL OUT. IT HAS HAPPENED IN TRAFFIC ON THE HIGH WAY AND SURBURBAN STREETS. WHEN IDLE AND IGNITION IS TURNED OFF THEN ON AGAIN, THE VEHICLE WILL NOT START. AFTER APPROX. 35-55 MINUTES THE CAR WILL THEN START. FINALLY, IT IS HAPPENING AFTER LONGER PERIODS OF TIME. I WAS PARKED IN A LOT FOR SEVERAL HOURS, WHEN I WENT TO START IT THE CAR WOULD NOT TURN OVER. I HAD TO HAVE IT TOWED TO MY HOUSE WHERE IT DID START AGAIN 1.5 HOURS LATER. I FEAR FOR MY CHILDREN'S LIVES.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO THE LOCAL DEALER (JOHNSON CITY FORD 207 PRINCETON ROAD JOHNSON CITY, TN 37601) TO BE REPAIRED. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE TN, 37912) WHERE IT WAS DIAGNOSED THAT THE PREVIOUS RECALL REPAIR WAS PERFORMED INCORRECTLY AND DAMAGED THE WIRING HARNESS, WHICH NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WITNESSED EXPOSED WIRES AND ZIP TIED SENDING UNIT CABLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATION WAS IN PROCESS WHILE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE EXPOSED WIRES WERE ABOVE THE FUEL TANK AREA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,115.

THE CAR WOULDN'T START. SEEMED TO BE A FUEL ISSUE. HAD IT TOWED TO THE DEALER. THE SERVICE PEOPLE TELL US THAT THE FUEL PUMP HAS APPARENTLY BEEN FAILING INTERMITTENTLY AND OVERHEATED - MELTING THE ELECTRICAL CONNECTOR. THE FUEL PUMP AND ELECTRICAL CONNECTOR AND LABOR WILL COST $1,078. IT SEEMS TO US THAT THIS IS A DANGEROUS SITUATION AND, FROM WHAT WE HEAR FROM MECHANICS, IS A KNOWN ISSUE WITH THE FORD EDGE. HOWEVER, ONLY THE 2014 MODEL YEAR HAS BEEN RECALLED FOR FUEL PUMP ISSUES...

I RECEIVED A RECALL NOTICE IN THE MAIL IN DECEMBER 2015. IT STATED THAT IF MY CAR WAS NOT EXHIBITING SYMPTOMS, FORD WOULD NOTIFY ME BY MAIL WHEN SERVICE PARTS WOULD BE AVAILABLE (SEE PHOTOS). IT IS NOW JUNE 1, 2016. I DECIDED TO CALL MY LOCAL FORD DEALER TO SEE IF I PARTS WERE READY--I NOW HAVE AN APPOINTMENT ON SATURDAY, JUNE 4 AT 8AM. MY CONCERN IS THAT FORD NEVER CONTACTED ME TO LET ME KNOW PARTS ARE AVAILABLE.

AT ABOUT 116,000 MILES ON MY 2010 FORD EDGE SE AWD, I STARTED NOTICING THE SMELL OF GAS. WHEN I BROUGHT THE VEHICLE IN TO GET CHECKED OUT I LEARNED THAT MY GAS TANK WAS LEAKING. THIS IS A 2010! AND WHAT MAKES ME EVEN MORE FURIOUS IS THAT THE 2007-2008 FORD EDGES HAVE BEEN RECALLED FOR THIS PROBLEM BUT NOT MINE. ESTIMATED COST OF REPAIRS ARE $3,000.

I HAVE A 2010 FORD EDGE. WHEN PARKED IN MY GARAGE, I WOULD NOTICE THE ODOR OF GASOLINE. LATER, I NOTICED FUEL STAINS ON MY SLIGHTLY SLANTED DRIVEWAY UNDER WHERE THE EDGE WAS OFTEN PARKED. THE LOCAL FORD DEALERSHIP INSPECTED MY TANK AND FOUND THAT IT WAS SEVERELY CORRODED IN SEVERAL LOCATIONS, INCLUDING THE SEAMS OF THE TANK. SEVERAL CALLS TO VARIOUS NUMBERS FOR FORD CUSTOMER RELATIONS ONLY RESULT IN MANY MINUTES ON HOLD, TO BE TOLD THE SAME THING - WHICH IS THAT THE 2010 IS NOT SUBJECT TO THE 14S22 RECALL FOR 2007 AND 2008 MODELS. THE REPRESENTATIVE TOLD ME TO KEEP MY RECEIPTS WHEN I HAVE THE REPAIRS DONE AND FORD MAY REIMBURSE ME IF THE RECALL IS EXPANDED. THE ESTIMATE FOR THE REPAIR AND REPLACEMENT OF THE CORRODED TANK IS $5000. ON TOP OF THAT, THERE ARE NO TANKS AVAILABLE. THIS GAS TANK PROBLEM IS AN ACKNOWLEDGED SAFETY ISSUE. APPARENTLY, FORD WOULD RATHER I DRIVE A VEHICLE THAT THEIR DEALERSHIP AFFIRMS IS UNSAFE, THAN ENROLL ME IN THE PROGRAMS AVAILABLE TO 2007/08 MODEL YEAR OWNERS WHO COME UNDER THE #14S22 RECALL. HOPEFULLY, THE NUMBER OF COMPLAINTS ON THIS ISSUE HAS REACHED A CRITICAL MASS TO BE DEFINED AS "A TREND." I PRAY THAT THERE ARE NO FIRES, INJURIES OR WORSE BECAUSE OF THIS SAFETY ISSUE.