2010 Ford Edge

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 50 MPH, THE ENGINE STALLED ON THE HIGHWAY. WHEN THE CONTACT EXITED THE HIGHWAY, THE ENGINE WAS SMOKING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED COOLANT INTO THE ENGINE AND A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000.

WHEN THE AC IS RUNNING, THE CAR WILL STALL OUT. IT HAS HAPPENED IN TRAFFIC ON THE HIGH WAY AND SURBURBAN STREETS. WHEN IDLE AND IGNITION IS TURNED OFF THEN ON AGAIN, THE VEHICLE WILL NOT START. AFTER APPROX. 35-55 MINUTES THE CAR WILL THEN START. FINALLY, IT IS HAPPENING AFTER LONGER PERIODS OF TIME. I WAS PARKED IN A LOT FOR SEVERAL HOURS, WHEN I WENT TO START IT THE CAR WOULD NOT TURN OVER. I HAD TO HAVE IT TOWED TO MY HOUSE WHERE IT DID START AGAIN 1.5 HOURS LATER. I FEAR FOR MY CHILDREN'S LIVES.

MY EDGE HAS ABOUT 137,000 MILES ON IT AND THE WATER PUMP FAILED WHEN WE WERE ALMOST 200 MILES AWAY FROM HOME. I RECEIVED NO WARNING LIGHTS FOR LOW COOLANT, OR OVERHEATING ENGINE, JUST NOTICED IT ON THE TEMP GUAGE. NORMALLY A WATER PUMP REPLACEMENT IS NOT A BIG DEAL AND CAN BE DONE PRETTY QUICKLY IN A FEW HOURS AND FOR UNDER $500 FOR PARTS AND LABOR, BUT BECAUSE OF THIS PARTICULAR DESIGN IN THESE FORDS THE ENGINE HAS TO BE BASICALLY TAKEN APART AND IT WILL TAKE ABOUT 13 HOURS OF LABOR TO COMPLETE THE JOB. THE PARTS FOR THIS JOB ARE LESS THAN $200 BUT BECAUSE OF THE LABOR AND THE EXTENSIVENESS THIS REPAIR IT IS GOING TO COST ME BETWEEN $1200 - $1800 TO COMPLETE AND THAT IS NOT EVEN AT THE DEALER. NOT ONLY DO I NEED TO HAVE THE WATER PUMP REPLACED BUT BECAUSE OF THE FAILURE IT DUMPS COOLANT INTO THE OIL AND OIL INTO THE COOLANT SYSTEM WHICH MEANS I WILL NEED TO HAVE THE OIL CHANGED AND THE COOLANT SYSTEM FLUSHED AS WELL. ALL OF THESE THINGS START TO ADD UP. I HAVE EVEN READ WHERE THIS FAILURE CAN CAUSE SO MUCH DAMAGE TO THE ENGINE THE ENTIRE THING NEEDS REPLACED. FORD IS AWARE OF THIS DESIGN FLAW BUT HAS DECIDED NOT TO DO ANYTHING ABOUT IT ON THIS PARTICULAR MODEL AND OTHERS USING THE SAME ENGINE. I DON'T HAVE ANY DOCUMENTATION TO UPLOAD YET AS MY CAR IS STILL AT THE SHOP AND I AM NOT EXPECTING TO GET IT BACK FOR A WEEK. I AM JUST PRAYING THERE IS NO DAMAGE TO THE ENGINE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD W, OROVILLE, CA 95965, (530) 533-3313) DIAGNOSED THAT THE WATER PUMP SEAL FAILED AND CAUSED INTERNAL INTRUSION OF WATER AND OIL, WHICH CONTAMINATED THE ENGINE. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PURVIS FORD LINCOLN, INC., 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

BRAKE BOOSTER HAS FAILED, AND NOW ENGINE WON'T IDLE PROPERLY AND STALLS DUE TO VACUUM LEAK FROM THE BAD BRAKE BOOSTER. I HAD REPORTED SYMPTOMS (HISSING, OCCASIONAL HARD PEDAL, ETC.) DURING SERVICE VISITS WHILE MY "BUMPER TO BUMPER" WARRANTY WAS STILL IN EFFECT, BUT WAS TOLD IT WAS "NOISE FROM THE NEW BRAKE PADS" AND IT JUST NEEDED THE BRAKE FLUID TOPPED OFF. SYMPTOMS PERSISTED, BUT THEN SERVICE BULLETIN 13N02 WAS ANNOUNCED, AND BECAUSE MY CAR WAS MANUFACTURED 2 MONTHS BEFORE THE DATES COVERED IN THE SERVICE BULLETIN THE DEALERSHIP HAS STILL REFUSED TO COVER THE COSTS. SO I NOW HAVE A 2010 EDGE THAT IS NOT ONLY HARD TO STOP, BUT ALSO NOW STALLS OUT WHEN IT DOES STOP!

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALDORF FORD IN WALDORF, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A FAULTY WATER PUMP, WHICH CAUSED THE ENGINE OIL TO BECOME CONTAMINATED WITH ANTIFREEZE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 120,000.

I WAS AT A STOPPED LIGHT WHEN THE ABS LIGHT CAME ON AND THE CAR LOCKED UP AND BEGAN SHAKING. I IMMEDIATELY TURNED THE IGNITION OFF AND THEN ON AGAIN. I WASN'T ABLE TO USE THE GAS OR BRAKES SO I TURNED THE CAR BACK OFF IMMEDIATELY AGAIN. AFTER HAVING THE VEHICLE TOWED TO A FORD DEALERSHIP, THEY INFORMED ME THAT THE WATER PUMP BURST AND ALL OF THE COOLANT RAN INTO THE ENGINE CAUSING IT TO FAIL. I'VE ONLY HAD THE VEHICLE FOR FIVE YEARS AND MAINTENANCE HAS ALWAYS BEEN UP TO DATE VIA FORD DEALERSHIPS. DURING THESE VARIOUS MAINTENANCE CHECKS, FORD HAS NEVER NOTIFIED ME OF ANY POSSIBLE ISSUES WITH MY VEHICLE AND NOW MY ENGINE HAS FAILED AND I'VE NEVER HAD ANY OTHER ISSUES WITH MY VEHICLE.