NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
287 reportsClear category filterMileage unknown · Aug 10, 2016
Air Bags
TAKATA RECALL I HAVE CALLED NUMEROUS TIMES REGARDING THE AVAILABILITY OF THIS PART. MY SON OWNS A 2011 FORD MUSTANG GT AND HIS VEHICLE ALSO HAS THIS RECALL. WE ARE BEING TOLD WHEN WE WANT TO TRADE THESE VEHICLES IN WE WILL NOT GET BLUE BOOK VALUE DUE TO DEFECT!!!! DEALERS DO NOT WANT TO PUT THESE VEHICLES ON THEIR LOT AND BE…
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TAKATA RECALL I HAVE CALLED NUMEROUS TIMES REGARDING THE AVAILABILITY OF THIS PART. MY SON OWNS A 2011 FORD MUSTANG GT AND HIS VEHICLE ALSO HAS THIS RECALL. WE ARE BEING TOLD WHEN WE WANT TO TRADE THESE VEHICLES IN WE WILL NOT GET BLUE BOOK VALUE DUE TO DEFECT!!!! DEALERS DO NOT WANT TO PUT THESE VEHICLES ON THEIR LOT AND BE RESPONSIBLE FOR SELLING A VEHICLE WITH A DANGEROUS DEFECT. WE ARE STUCK!!!!!!
NHTSA ODI #10894892
Mileage unknown · Jul 28, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE IS…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10889334
89,000 miles · Oct 1, 2015
Air BagsCrash
MY 2010 FORD EDGE GOT T-BONED , SMASHED IN BOTH DOORS IN THE MIDDLE OF THE LEFT DRIVERS DOOR AND LEFT PASSENGERS DOOR WITH NO AIR BAG DEPLOYMENT
NHTSA ODI #10779084
39,000 miles · Apr 2, 2014
Air BagsCrash
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON LIFE SUPPORT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 06/17/14*LJ THE CONSUMER STATED AS A DIRECT RESULT OF THE ACCIDENT, HIS WIFE DIED SHORTLY THEREAFTER, ON APRIL 7, 2014, FROM THE INJURIES SHE SUSTAINED. UPDATED 08/05/14.
NHTSA ODI #10576702
15,000 miles · Aug 24, 2012
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICL…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
NHTSA ODI #10472333
22,000 miles · Feb 11, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS STOPPED FOR A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HER VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS UNINJURED HOWEVER, TWO PASSENGERS SUSTAINED INJURIES TO THE SHOULDER AND NECK AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULAN…
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TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS STOPPED FOR A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HER VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS UNINJURED HOWEVER, TWO PASSENGERS SUSTAINED INJURIES TO THE SHOULDER AND NECK AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DEALER WAS CONTACTED WHO ADVISED THAT HE WOULD CONTACT THE MANUFACTURER AND A REPRESENTATIVE WOULD CONTACT HER. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER IN REGARDS TO THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 22,000.
NHTSA ODI #10381607
4,000 miles · Oct 27, 2010
Air BagsSeatsStructureCrashInjury
I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SE…
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I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SEATED IN THE BACK SEAT, I'M SURE THEY WOULD HAVE BEEN SEVERELY INJURED BY THE DEBRIS.THE DASHBOARD STAYED IN PLACE. ALSO, THE DRIVERS SEAT BROKEFROM IT'S ANCHORS. THE AIR BAG DID NOT DEPLOY. *TR
NHTSA ODI #10362582
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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