NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
989 reports167,000 miles · Jan 26, 2015
Power Train
ON OR AROUND 11/29/2014 I WAS DRIVING MY FAMILY IN OUR 2007 FORD EDGE ON THE FREEWAY, TRAVELING APPROX. 70 MPH, WHEN THE SYSTEM DISPLAY READ SOMETHING REFERRING TO O/D TRANSMISSION MESSAGE OF SOME SORT. I LOST DRIVE TRAIN POWER AND COASTED TO AN EXIT RAMP WHILE THE VEHICLE STRUGGLE TO MAINTAIN DRIVE. A SHORT TIME LATER I WAS ABL…
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ON OR AROUND 11/29/2014 I WAS DRIVING MY FAMILY IN OUR 2007 FORD EDGE ON THE FREEWAY, TRAVELING APPROX. 70 MPH, WHEN THE SYSTEM DISPLAY READ SOMETHING REFERRING TO O/D TRANSMISSION MESSAGE OF SOME SORT. I LOST DRIVE TRAIN POWER AND COASTED TO AN EXIT RAMP WHILE THE VEHICLE STRUGGLE TO MAINTAIN DRIVE. A SHORT TIME LATER I WAS ABLE TO PARK IN A PARKING LOT, AND WHEN I SHIFTED THE LEVER INTO PARK IT PASSED BY REVERSE AND SHIFTED VIOLENTLY. I TRIED TO SHIFT TO DRIVE WITH THE SAME RESULT. I CONTACTED AVIS FORD WHERE WE PURCHASED THE VEHICLE, TOLD THEM WHAT HAPPENED, AND THEY INFORMED ME THAT THEIR SERVICE CENTER WAS BACKED UP ON TRANSMISSION REPAIRS FOR A RECALL TILL FEBRUARY 2015! I FOUND ATRANSMISSION SHOP WHO, RAN A DIAGNOSTIC CHECK, AND DROVE MY VEHICLE WITH ME IN IT, AND SAID THERE WASN'T ANYTHING HE COULD SEE. I CALLED MY SALESMAN, HE TRIED TO SEE WHAT HE COULD DO. HE LATER INFORMED ME IF I COULD SOMEHOW GET THE VEHICLE HOME, TO UNHOOK THE BATTERY, WAIT FOR AN HOUR, AND HOOK IT BACK UP THAT THIS WOULD RESET THE PCM MODULE, AND MAYBE CORRECT THE ISSUE. IT APPEARED TO REMEDY THE SYMPTOM, UNTIL TODAY WHEN MY WIFE ARRIVED AT HER OFFICE, AND AS SHE WAS PULLING IN TO PARK THE SAME MESSAGE APPEARED, WITH THE SAME SYMPTOMS. UNFORTUNATELY THIS IS OUR ONLY VEHICLE, AND I'LL HAVE TO WAIT AND SEE WHAT TO DO NEXT. I HAVE CONTACTED MY DEALER. I ALSO CALLE FORD MOTOR CO.'S CUSTOMER SERVICE TODAY TO SEE IF THERE WERE ANY RECALLS FOR THESE SYMPTOMS, AND THE REPRESENTATIVE STATED THAT THERE WERE NONE FOR THAT. BUT DID GIVE ME A RECALL ON GAS TANK STRAPS, AND A CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
NHTSA ODI #10678902
98,000 miles · Jan 21, 2015
Vehicle Speed Control
AFTER STOPPING AT A STOP SIGN, WHEN I PRESSED THE ACCELERATOR MY 2007 FORD EDGE WOULD NOT GO FORWARD (ALTHOUGH THE ENGINE CONTINUED TO RUN). I PULLED OVER TO THE SIDE OF THE ROAD AND TRIED SEVERAL MORE TIMES UNSUCCESSFULLY. NOT KNOWING WHAT ELSE TO DO I PRESSED HARD ON THE ACCELERATOR AND IT STARTED AGAIN. THAT HAPPENED 6 MONTH…
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AFTER STOPPING AT A STOP SIGN, WHEN I PRESSED THE ACCELERATOR MY 2007 FORD EDGE WOULD NOT GO FORWARD (ALTHOUGH THE ENGINE CONTINUED TO RUN). I PULLED OVER TO THE SIDE OF THE ROAD AND TRIED SEVERAL MORE TIMES UNSUCCESSFULLY. NOT KNOWING WHAT ELSE TO DO I PRESSED HARD ON THE ACCELERATOR AND IT STARTED AGAIN. THAT HAPPENED 6 MONTHS AGO. IN THE PAST 3 WEEKS IT HAS HAPPENED 2 MORE TIMES. TODAY, IT TOOK A DIFFERENT TURN. THE CAR SHIFTED WITH DIFFICULTY, THE WRENCH ICON LIT UP ON THE DASHBOARD AND THEN RODE SLUGGISHLY TIL I GOT HOME (ABOUT 4 MILES). I LEFT THE CAR IN MY DRIVEWAY FOR 30 MINUTES - WHEN I TURNED IT BACK ON THE WRENCH ICON WAS OFF AND THE CAR RAN FINE. UPON A SEARCH ON THE INTERNET I HAVE FOUND I AM NOT ALONE WITH THIS SAFETY ISSUE. I AM ALSO NOT ALONE WITH GETTING NO HELP FROM FORD. I WOULD GLADLY HAVE IT REPAIRED BUT MY DEALER APPEARS CLUELESS AND SAID THEY CANNOT FIX IT IF IT DOESN'T HAPPEN WHEN IT'S AT THEIR GARAGE. THIS IS A SERIOUS SAFETY PROBLEM AND FEELS LIKE PLAYING ROULETTE WITH MY LIFE. I BELIEVE I HAVE BEEN LUCKY SO FAR BUT WHO KNOWS WHAT HAPPENS IF I'M ON A HIGHWAY WHEN THE EDGE DECIDES TO STOP. PLEASE HELP! *TR
NHTSA ODI #10677103
130,000 miles · Jan 18, 2015
Power Train
I HAVE A 2007 FORD EDGE. MY WIFE WAS DRIVE AND WITH NO WARNING OR NOTIFICATION THE CAR STARTED SHAKING, SPUTTERING, AND LOST ALL POWER. THE SHOP I TOOK IT TO SAYS THE PCM AND 3 IGNITION COILS NEED TO BE REPLACED. I HAVE FOUND ONLINE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM ON THE SAME CAR. I CONTACTED FORD ABOUT A RECALL AND WAS…
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I HAVE A 2007 FORD EDGE. MY WIFE WAS DRIVE AND WITH NO WARNING OR NOTIFICATION THE CAR STARTED SHAKING, SPUTTERING, AND LOST ALL POWER. THE SHOP I TOOK IT TO SAYS THE PCM AND 3 IGNITION COILS NEED TO BE REPLACED. I HAVE FOUND ONLINE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM ON THE SAME CAR. I CONTACTED FORD ABOUT A RECALL AND WAS TOLD IT IS MY PROBLEM. I HAVE ALWAYS BEEN A FORD MAN, I HAVE OWNED 7 BUT NOW WILL NEVER BUY ONE A AGAIN. *TR
NHTSA ODI #10676315
Mileage unknown · Jan 16, 2015
Fuel System, GasolineVisibility
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE AND THE HEATER FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REAS…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE AND THE HEATER FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE DEALER DIAGNOSED THE PROBLEM AS FUEL TANK CORROSION. THE PART WAS ON NATIONAL BACK ORDER. UPDATED 07/06/15. *JB
NHTSA ODI #10673046
66,500 miles · Jan 15, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL VENTS, CANISTER VENT AND A VENT VALVE NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER ID: 14V682000 (FUEL SYSTEM, GASOLI…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL VENTS, CANISTER VENT AND A VENT VALVE NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER ID: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,500. UPDATED 03/19/15*LJ THE CONSUMER WAS ADVISED BY THE DEALER THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONSUMERS BELIEVES THERE SHOULD BE A RECALL RELATED TO THE FAILURES. UPDATED 08/18/2015 *JS UPDATED 09/08/15*LJ UPDATED 9/18/2017*CN
NHTSA ODI #10672802
Mileage unknown · Jan 12, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF T…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10671791
82,000 miles · Jan 8, 2015
EngineFire
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL JERKING VIBRATION COMING FROM THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LIGHT WARNING INDICATOR ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VEHICLE AS IT STALLED. THE…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL JERKING VIBRATION COMING FROM THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LIGHT WARNING INDICATOR ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VEHICLE AS IT STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WERE TWO DEFECTIVE SPARK PLUGS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10670903
62,000 miles · Dec 23, 2014
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) BUT THE PART WAS NOT AVAILABLE. THE DEA…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) BUT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10668041
93,000 miles · Dec 21, 2014
Power Train
THE 2007 FORD EDGE AWD 93,000 MILES DEVELOPED A SLIGHT HUMMING IN THE FRONT END, IT ACTUALLY SOUNDED LIKE A CUPPED TIRE OR A WHEEL BEARING. WE IMMEDIATELY CALLED OUR MECHANIC AND HAD IT INSPECTED. UPON INSPECTION HE INFORMED US THAT THE PTU WAS RUINED, WE HAVE HAD THIS VEHICLE FROM NEW AND SERVICED IT AS REQUIRED AND ONLY DRIVE …
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THE 2007 FORD EDGE AWD 93,000 MILES DEVELOPED A SLIGHT HUMMING IN THE FRONT END, IT ACTUALLY SOUNDED LIKE A CUPPED TIRE OR A WHEEL BEARING. WE IMMEDIATELY CALLED OUR MECHANIC AND HAD IT INSPECTED. UPON INSPECTION HE INFORMED US THAT THE PTU WAS RUINED, WE HAVE HAD THIS VEHICLE FROM NEW AND SERVICED IT AS REQUIRED AND ONLY DRIVE IT ON THE HIGHWAY APPROX 45 MILES PER DAY. IT TURNS OUT THAT THE PTU (TRANSFER CASE) OVERALL HAS A ISSUE WITH THE SEALS THAT HOLD THE FLUID (OUTER SEAL=GEAR OIL, INNER SEAL= TRANNY FLUID) INSIDE THE UNIT, THE MECHANIC SAID THAT HE'S DONE SO MANY OF THE SEAL REPLACEMENTS THAT AT ONE POINT THAT WAS ALL HE WAS DOING IN A DAY AT THE DEALERSHIP. THE REAL ISSUE IS THAT WHEN THE SEAL GOES YOU CAN'T TELL BECAUSE IT LEAKS DIRECTLY ONTO THE EXHAUST AND BURNS OFF AS YOUR DRIVING. IF WE WERE INFORMED OF THE LEAKY SEAL WE COULD HAVE HAD THE SEALS REPLACED FOR ABOUT $200, BUT UNFORTUNATELY WE FOUND OUT THE HARD (EXPENSIVE) WAY $2000. IM A PERSON THAT TAKES CAR MAINTENANCE VERY SERIOUSLY, WE HAVE A CONSTRUCTION COMPANY AND HAVE HAD ABOUT 14 DIFFERENT FORD MODELS OVER THE YEARS, AND ITS BECOMING MORE APPARENT ANY FORD BUILT AFTER 2004 IS FILLED WITH ISSUES (TO ME FACTORY DEFECTS) THAT THEY AREN'T TAKING RESPONSIBILITY FOR. I WISH I WAS NOTIFIED OF THE ISSUE WITH THE SEAL AS I WOULD HAVE ABOUT $ 1800 DOLLARS MORE IN MY BANK ACCOUNT. *TR
NHTSA ODI #10667479
92,000 miles · Dec 15, 2014
Electrical System
MY CAR STARTED TO DRIVE "ROUGH" AND LATER THAT DAY I CALLED THE FORD DEALERSHIP TO HAVE IT SERVICED. WHILE THERE WERE NO LIGHT INDICATORS OFF ON THE DASH THEY SAID TO GO AHEAD AND BRING IT IN ON MONDAY TO BE LOOKED AT. SUNDAY NIGHT WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, IT JUST DIED. AGAIN, NO LIGHTS INDICATING SOMETHIN…
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MY CAR STARTED TO DRIVE "ROUGH" AND LATER THAT DAY I CALLED THE FORD DEALERSHIP TO HAVE IT SERVICED. WHILE THERE WERE NO LIGHT INDICATORS OFF ON THE DASH THEY SAID TO GO AHEAD AND BRING IT IN ON MONDAY TO BE LOOKED AT. SUNDAY NIGHT WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, IT JUST DIED. AGAIN, NO LIGHTS INDICATING SOMETHING WAS WRONG, IT HAD JUST NOT BEEN DRIVING SMOOTHLY. AFTER HAVING IT TOWED TO THE DEALERSHIP, THE NEXT DAY WE WERE CONTACTED TO LET US KNOW THAT THE VEHICLE'S PCM HAD SHORTED AND MELTED THE PLUGS, INTAKE VALUES, COILS, BATTERY AND CATALYTIC CONVERTER. WE HAVE ALWAYS HAD THIS VEHICLE SERVICED BY THIS DEALER AND HAD ALL OF OUR RECOMMENDED AND / OR REQUIRED SERVICE / MAINTENANCE PERFORMED. WHICH IS WHY IT IS SO VEXING THAT SOMETHING THAT IS NOT A SERVICEABLE ITEM AND HAS NO NOTIFICATION CAN NOT ONLY GO OUT BUT TAKE SO MANY COMPONENTS WITH THEM. I OF COURSE CONTACTED FORD WHO SAID THAT IT IS NOT ON A RECALL LIST AND THERE WAS NOTHING THEY COULD DO FOR ME. I AM CONTACTING THE NHTSA FOR THEIR CONSIDERATION OF THIS ITEM. THANK YOU. *TR
NHTSA ODI #10664366
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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