NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
12 reportsClear category filter150,000 miles · Nov 4, 2017
Electrical SystemEquipmentEquipment Adaptive/mobilityFire
2007 FORD EDGE SEL FACTORY STEREO SYSTEM ELECTRICAL SYSTEM SHORTED OUT AND KILLED BATTERY. TRIED TO START CAR AND BATTERY WAS DEAD TRIED TO JUMP AND WAS NOT ABLE, PUT NEW BATTERY ON VEHICLE AND THE FACTORY STEREO SYSTEM STARTED SMOKING AND MY NOW DECEASED HUSBAND HAD TO QUICKLY PULL PUT THE STEREO SYSTEM AND OFF THE NEW BATTERY.…
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2007 FORD EDGE SEL FACTORY STEREO SYSTEM ELECTRICAL SYSTEM SHORTED OUT AND KILLED BATTERY. TRIED TO START CAR AND BATTERY WAS DEAD TRIED TO JUMP AND WAS NOT ABLE, PUT NEW BATTERY ON VEHICLE AND THE FACTORY STEREO SYSTEM STARTED SMOKING AND MY NOW DECEASED HUSBAND HAD TO QUICKLY PULL PUT THE STEREO SYSTEM AND OFF THE NEW BATTERY. THE EYE TO SYSTEM SHORTED OUT AND FRIED THE BATTERY BURNT THE WIRING AND STARTED TO CATCH FIRE WHEN REPLACED BATTERY. NOW HAVE NEW BATTERY ON VEHICLE AND NO FACTORY STEREO SYSTEM JUST A HOLE TO THE ENGINE COMPARTMENT IN THE DASH BECAUSE OF THE DEFECT OF FACTORY ISSUES. PLEASE HELP.
NHTSA ODI #11043156
Mileage unknown · Oct 28, 2016
Equipment
2007 FORD EDGE TRANSMISSION JOLTS AFTER DECELERATION AND PUSHING THE GAS AGAIN. THIS SOMETIMES ALSO IS FOLLOWED BY SLUGGISH BEHAVIOR. FORD JUST KEEPS NOT FINDING NOTHING "WRONG" EVEN AFTER INSPECTION, REPLACED PARTS, AND VIDEO OF THE EVENTS TAKING PLACE. THERE ARE THOUSANDS OF REPORTS OF SIMILAR ISSUES ONLINE. SOUNDS LIKE FOR…
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2007 FORD EDGE TRANSMISSION JOLTS AFTER DECELERATION AND PUSHING THE GAS AGAIN. THIS SOMETIMES ALSO IS FOLLOWED BY SLUGGISH BEHAVIOR. FORD JUST KEEPS NOT FINDING NOTHING "WRONG" EVEN AFTER INSPECTION, REPLACED PARTS, AND VIDEO OF THE EVENTS TAKING PLACE. THERE ARE THOUSANDS OF REPORTS OF SIMILAR ISSUES ONLINE. SOUNDS LIKE FORD NEEDS A RECALL BAD ON THE TRANSMISSION ISSUES! THIS EVENT HAPPENS ALL THE TIME. THE THROTTLE POSITION SENSOR HAS BEEN REPLACED. FORD SAYS NO PROBLEMS EXIST.
NHTSA ODI #10919851
120,000 miles · Aug 27, 2015
EquipmentFire
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING FOR A PROLONGED PERIOD OF TIME, THE FRONT END OF THE PASSENGER SIDE EMITTED SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE OCCURRED DUE TO THE AIR CONDITIONER PIPES BEING CLOGGED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE …
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING FOR A PROLONGED PERIOD OF TIME, THE FRONT END OF THE PASSENGER SIDE EMITTED SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE OCCURRED DUE TO THE AIR CONDITIONER PIPES BEING CLOGGED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10759657
99,000 miles · Jul 3, 2012
Equipment
THE AIR CONDITION STOP WORKING IN MY CAR. I HAD A NEW COMPRESSOR INSTALLED 2012. THE AIR CONDITION UNIT STILL DOES NOT WORK THEY FLUSHED THE LINE AND RAN DYE TO SEE IF I HAD A LINK AND CHECK THE FANS. NO LINK IN THE LINE. I HAVE HAD MY CAR SERVICED BY DEALERSHIP AND NO ONE CAN SEEM TO FIND OUT WHY THIS OCCURRING. DURING THE DA…
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THE AIR CONDITION STOP WORKING IN MY CAR. I HAD A NEW COMPRESSOR INSTALLED 2012. THE AIR CONDITION UNIT STILL DOES NOT WORK THEY FLUSHED THE LINE AND RAN DYE TO SEE IF I HAD A LINK AND CHECK THE FANS. NO LINK IN THE LINE. I HAVE HAD MY CAR SERVICED BY DEALERSHIP AND NO ONE CAN SEEM TO FIND OUT WHY THIS OCCURRING. DURING THE DAY THE AIR DOES NOT WORK, THE FAN IS RUNNING AND HOT AIR IS COMING OUT OF THE VENTS. YOU CAN HEAR THE FAN CLICK ON HARD WHEN YOUR IDLING AT A RED LIGHT. IF I ROLL THE WINDOWS DOWN, THE AIR WILL APPEAR TO GET COOL. WHEN YOU PICKUP SPEED WITH THE WINDOWS DOWN THE AIR BEGINS TO GET COLD, BUT ONCE I CLOSE THE WINDOWS THE AIR STOPS BECOMING COOL AND HOT AIR BLOWS. IT'S BEEN EXTREMELY HOT AND I CAN HAVE A HEAT STROKE AND I HAVE HIGH BLOOD PRESSURE. I HAVE TO ARRIVE TO WORK AT 7AM WHILE IT'S COOL OUTSIDE AND LEAVE AFTER 7PM WHEN THE SUN BEGINS TO GO DOWN. THIS IS HORRIBLE TO PAY > $30K FOR A VEHICLE AND THE AIR CONDITION DOES NOT WORK. I'LL NEVER BUY ANOTHER FORD AGAIN. *JS
NHTSA ODI #10464105
Mileage unknown · Jul 20, 2011
Equipment
CPSC# I1170124A 2007 FORD EDGE AIR CONDITIONING DOESN'T COOL PASSENGER CABIN. *LN 07/25/2011 *LN
NHTSA ODI #10414389
31,000 miles · Aug 17, 2010
Engine And Engine CoolingEquipmentSteering
FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND D…
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FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND DID AN UPDATE, THEY THOUGHT THIS WOULD SOLVE IT. A WEEK LATER IT STARTED AGAIN BUT THIS TIME STARTED STALLING WHILE DRIVING. IT HAPPENED WHILE I WAS DRIVING DOWN A WINDING HILL, I LOST COMPLETED CONTROL OF THE CAR AND HAD NO STEERING, I QUICKLY SHIFTED INTO NEUTRAL AND RESTARTED WHILE TRYING TO KEEP THE CAR ON THE ROAD. IT WAS VERY SCARY AS I HAD MY 2 CHILDREN IN THE CAR. THE CAR IS CURRENTLY BACK AT FORD AND HAS BEEN FOR THE LAST 2 WEEKS AS THE VEHICLE IS NO LONGER SAFE TO DRIVE. THEY SAY THEY CAN'T FIND ANYTHING WRONG. AFTER SEARCHING THE INTERNET I FOUND 6 OR MORE CASE OF THE SAME COMPLAINT WITH THE FORD EDGE 2007 AND 2008 BUT YET FORD DOESN'T KNOW WHAT IS CAUSING THIS. *TR
NHTSA ODI #10349974
33,463 miles · Jul 6, 2010
Equipment
MY HUSBAND & I OWN A 2007 FORD EDGE. WE ARE A MILITARY FAMILY WITH MY HUSBAND SERVING IN THE USAF. NEEDLESS TO SAY WE TRAVEL VERY OFTEN BY CAR TO VISIT FAMILY MEMBERS ALL OVER THE COUNTRY. SINCE HAVING OUR FIRST BABY 8 MONTHS AGO ON THIS LATEST CAR TRIP WE DECIDED TO USE OUR CARGO ROOF RACK FOR THE FIRST TIME. THIS ROOF RACK IS …
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MY HUSBAND & I OWN A 2007 FORD EDGE. WE ARE A MILITARY FAMILY WITH MY HUSBAND SERVING IN THE USAF. NEEDLESS TO SAY WE TRAVEL VERY OFTEN BY CAR TO VISIT FAMILY MEMBERS ALL OVER THE COUNTRY. SINCE HAVING OUR FIRST BABY 8 MONTHS AGO ON THIS LATEST CAR TRIP WE DECIDED TO USE OUR CARGO ROOF RACK FOR THE FIRST TIME. THIS ROOF RACK IS THE RACK THAT CAME ON THE FORD EDGE FROM THE MANUFACTURER. WE DECIDED TO BUY A SMALL 36"X30"X18" CARGO BAG (CLOTH) TO PUT A FEW ITEMS IN & CARRY ON THE ROOF. FIVE MINUTES INTO THE TRIP ON THE HIGHWAY IN THE HOV LANE WE HEARD A LOUD SNAP NOISE & THE ENTIRE ROOF RACK BROKE OFF WITH OUR CARGO BAG & WENT FLYING OFF BEHIND US IN EARLY AM RUSH HOUR TRAFFIC NEARLY CAUSING A CAR ACCIDENT. NO SHOULDER ON THE HIGHWAY MY HUSBAND AND I HAD TO GET A POLICE OFFICER TO HELP US BLOCK THE HOV LANE SO WE COULD GET THE CARGO BAG & BROKEN ROOF RACK. THE CARGO HAD NO MORE THAN 60 LBS. WORTH INSIDE SO WE KNOW WE DIDN'T EXCEED ANY WEIGHT LIMIT. I MYSELF @ 130LBS & 5'2" COULD PICK UP THE CARGO BAG MYSELF. WE DROVE STRAIGHT TO FORD DEALERSHIP WHERE WE WAITED THREE HOURS TO HEAR THAT FORD WOULD NOT REPLACE THE ROOF RACK BECAUSE IT WAS DAMAGED BY OUTSIDE CAUSES. I SHOULD MENTION THAT MY EDGE IS STILL COVERED UNDER THE 36,000.00 MILE BUMPER TO BUMPER WARRANTY. TO MAKE MATTERS WORSE THERE ISN'T A STITCH OF INFORMATION IN THE OWNERS MANUAL AS TO WHAT THE ROOF RACK WEIGHT LIMITS ARE OR HOW CARGO SHOULD BE STRAPPED TO IT. I WILL BE FILING AN APPEAL COMPLAINT TODAY & IF I HAVE TO I WILL GO STRAIGHT TO ALLAN MULALLY MYSELF. I CAN'T BELIEVE THAT FORD WOULD NOT STAND BEHIND THEIR PRODUCT ESPECIALLY WHILE UNDER WARRANTY THAT COULD HAVE CAUSED A FATAL ACCIDENT. EVEN MORE DESPICABLY TREAT A FAMILY SERVING THIS COUNTRY WHO PUT THEIR TRUST IN THE FORD MOTOR VEHICLE COMPANY & THEIR "WARRANTY" COMMITMENT SO POORLY. WE HAD STRONGLY CONSIDERED BEING FORD OWNERS FOR LIFE, ESPECIALLY AS OUR FAMILY GREW BUT TO HAVE TO PUT UP A FIGHT OVER A ROOF RACK UNDER WARRANTY HAS CHANGED OUR MINDS. *TR
NHTSA ODI #10341630
10,973 miles · Jan 5, 2010
Air BagsEquipment
WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWN…
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WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWNED THE VEHICLE. THIS TIME THEY REPLACED ANOTHER SENSOR AND WORKED ON THE SUNROOF FOR IT WAS NOT CLOSING RIGHT. IN NOVEMBER 2008 THE LIGHT WAS BACK ON AGAIN AND THIS TIME WIRING WAS REPLACED. THREE WEEKS LATER THE AIR BAG LIGHT CAME ON AGAIN CIRCUITS WERE CHECKED FOR SHORTS? THEN IN JUNE 2009 THE AIR BAG LIGHT WAS BACK ON AND THIS TIME FLICKERS ON AND OFF. THEY INSTALLED A NEW RMC, ANOTHER SENSOR AND THE RESTRAINT CONTROL MODULE. DECEMBER 3RD WE TOOK IT BACK TO OUR SERVICE DEPARTMENT WITH THE AIR BAG LIGHT ON FOR THE 7TH TIME NOW, AND THE FORD HOTLINE HAD THEM CHECKING ALL CRASH SENSORS, THE RIGHT AXEL SEAL WAS LEAKING OIL AS WELL AND THE PART WAS ORDERED TO FIX. TOOK THE CAR BACK ON THE 16TH AND THEY SUPPOSEDLY "FIXED" ALL PROBLEMS! TWO DAYS LATER THE AIR BAG LIGHT WAS BACK ON FOR THE 8TH TIME AND FORD HAS HAD MY CAR SINCE THEN. IT IS NOW JANUARY 2010 AND THEY STILL ARE WORKING ON THE AIR BAG ISSUE..HEADQUARTERS HAS BEEN CONTACTED BUT DOESN'T SEEM TO DO US ANY GOOD. THE DRIVERS SIDE AIR BAG SENSOR WAS REPLACED AND WE WERE TOLD THAT IT FINALLY SOLVED THE PROBLEM BUT AN HOUR LATER WE RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THE AIR BAG LIGHT IS ON FOR THE 9TH TIME NOW AND IS CURRENTLY AWAITING ANOTHER PART TO BE REPLACED! THIS TO US IS A MAJOR SAFETY ISSUE THAT NEEDS SOME ATTENTION! *TR
NHTSA ODI #10298345
19,000 miles · Jan 14, 2009
EquipmentPower Train
BURNING SMELL ORIGINATING FROM FAILED SEAL (NOW ON NATIONAL BACKORDER THIS PAST YEAR) IN PTU ASSEMBLY ON MOST FORD EDGE AND MERCURY MKX MODELS. I'VE HAD MY VEHICLE IN THE SHOP 3 TIMES OVER THE PAST YEAR AND THEY DO NOT HAVE REPLACEMENT PTU ASSEMBLIES IN STOCK AS THE COMPANY WHO MADE THEM ARE NOW OUT OF BUSINESS. TRANSMISSION F…
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BURNING SMELL ORIGINATING FROM FAILED SEAL (NOW ON NATIONAL BACKORDER THIS PAST YEAR) IN PTU ASSEMBLY ON MOST FORD EDGE AND MERCURY MKX MODELS. I'VE HAD MY VEHICLE IN THE SHOP 3 TIMES OVER THE PAST YEAR AND THEY DO NOT HAVE REPLACEMENT PTU ASSEMBLIES IN STOCK AS THE COMPANY WHO MADE THEM ARE NOW OUT OF BUSINESS. TRANSMISSION FLUID LEAKS FROM PTU ASSEMBLY ONTO EXHAUST, INTO VENTS AND INTO OUR LUNGS. VEHICLE IS STILL IN THE SERVICE AREA AT MIDWAY FORD IN ROSEVILLE, MN. THEY SAY I CAN DRIVE IT UNTIL THEY FIND A PART, HOWEVER IT IS WINTER AND THAT IS NOT AN OPTION AS THE WINDOWS MUST REMAIN OPEN. MORE INFO AT -> HTTP://WWW.FORDEDGEFORUM.COM/INDEX.PHP?SHOWTOPIC=1654&ST=140. *TR
NHTSA ODI #10255012
17,000 miles · Sep 15, 2008
EquipmentTires
TL*THE CONTACT OWNS TECH INTERNATIONAL VALVE STEMS, MODEL TR413. ON JULY 16, 2008, WHILE DRIVING 65 MPH, THE TIRES BLEW OUT. THE CONTACT MOVED TO THE SIDE OF THE ROAD AND REPLACED THE TIRE WITH A SPARE. HE TOOK THE VEHICLE TO DISCOUNT TIRE AND THE MECHANIC INFORMED HIM THAT ALL FOUR OF THE VALVE STEMS WERE DEFECTIVE. THE MEC…
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TL*THE CONTACT OWNS TECH INTERNATIONAL VALVE STEMS, MODEL TR413. ON JULY 16, 2008, WHILE DRIVING 65 MPH, THE TIRES BLEW OUT. THE CONTACT MOVED TO THE SIDE OF THE ROAD AND REPLACED THE TIRE WITH A SPARE. HE TOOK THE VEHICLE TO DISCOUNT TIRE AND THE MECHANIC INFORMED HIM THAT ALL FOUR OF THE VALVE STEMS WERE DEFECTIVE. THE MECHANIC ALSO STATED THAT THE VALVE STEMS WERE INCLUDED IN A RECALL. TECH INTERNATIONAL STATED THAT THEY WOULD ONLY REIMBURSE THE CONTACT FOR REPAIRING THE TIRES IF THEY HAD BEEN REPLACED INSTEAD OF THE ORIGINALS. THEY ADVISED HIM TO CONTACT FORD. FORD CONFIRMED THAT THEY WERE THE ORIGINAL TIRES AND WOULD BE UNABLE TO REIMBURSE HIM BECAUSE THEY WERE NOT THE MANUFACTURERS OF THE TIRES. THE TIRE MANUFACTURER STATED THAT THEY COULD NOT REIMBURSE HIM BECAUSE THEY WERE NOT THE MANUFACTURERS OF THE VALVE STEM. THE SERIAL AND PART NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 19,000.
NHTSA ODI #10242226
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO