Cruise control stops working and starts working again at varies times. Thermostat sticks to cause the the temp to go from normal to hot quick. Fuel gage/floater is never accurate with how much gas is in gas tank
2007 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
604 reports with mileage · 385 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 330 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
28 reportsFORD EDGE LOUD CLUNK WHEN PUT INTO GEAR AN WHEN IN GEAR YOU HAVE TO PUT IT TO THE FLOOR TO GET THE CAR TO MOVE AN REALLY HIGH RPM. DASH LIGHTS WILL COME ON FLASH AN ACT ALL CRAZY. FASTER TO WALK CUZ THE CAR WON'T GO. WILL DO IT AT A STOP OR JUST RANDOM GOING DOWN THE ROAD. HAVE TO GET OFF THE ROAD QUICK OR IT WILL STOP I THE MI…
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FORD EDGE LOUD CLUNK WHEN PUT INTO GEAR AN WHEN IN GEAR YOU HAVE TO PUT IT TO THE FLOOR TO GET THE CAR TO MOVE AN REALLY HIGH RPM. DASH LIGHTS WILL COME ON FLASH AN ACT ALL CRAZY. FASTER TO WALK CUZ THE CAR WON'T GO. WILL DO IT AT A STOP OR JUST RANDOM GOING DOWN THE ROAD. HAVE TO GET OFF THE ROAD QUICK OR IT WILL STOP I THE MIDDLE OF THE ROAD. *TR
THE WRENCH LIGHT AND AIRBAG LIGHTS WERE ON. MY SPEEDOMETER WASN'T WORKING. TRANSMISSION WAS CLUNKING. THE POWERTRAIN (WRENCH) & SERVICE ENGINE SIGNALS COME ON AFTER EXPERIENCING LOSS OF SPEED SUCH AS AFTER A TRAFFIC LIGHT STOP. WE HAVE TO PUSH DOWN FAR ON THE GAS PEDAL JUST TO MOVE AND THIS IS FOLLOWED BY ROUGH SHIFTING (MAKE…
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THE WRENCH LIGHT AND AIRBAG LIGHTS WERE ON. MY SPEEDOMETER WASN'T WORKING. TRANSMISSION WAS CLUNKING. THE POWERTRAIN (WRENCH) & SERVICE ENGINE SIGNALS COME ON AFTER EXPERIENCING LOSS OF SPEED SUCH AS AFTER A TRAFFIC LIGHT STOP. WE HAVE TO PUSH DOWN FAR ON THE GAS PEDAL JUST TO MOVE AND THIS IS FOLLOWED BY ROUGH SHIFTING (MAKES A SUDDEN JERK AND LOUD THUD SOUND). EVERYTHING GOES BACK TO NORMAL FOR AWHILE WHEN THE VEHICLE IS TURNED OFF; ITS LIKE THE CAR RESETS ITSELF.
WHEN DRIVING DOWN THE HIGHWAY FOR THE 3RD TIME THE TRACTION CONTROL LIGHT CAME ON AND THE CAR JUST STARTED SLOWING DOWN. WHEN I TURN THE CAR OFF AND BACK ON IT GOES OFF, SO FAR IT HAS NOT COME BACK ON OR HAPPENED HAPPENED AGAIN. WHEN THE HAPPENED THE SECOND TIME I GOT HOME TURNED THE CAR OFF AND THE WIPERS CAME ON. NOT SURE IF …
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WHEN DRIVING DOWN THE HIGHWAY FOR THE 3RD TIME THE TRACTION CONTROL LIGHT CAME ON AND THE CAR JUST STARTED SLOWING DOWN. WHEN I TURN THE CAR OFF AND BACK ON IT GOES OFF, SO FAR IT HAS NOT COME BACK ON OR HAPPENED HAPPENED AGAIN. WHEN THE HAPPENED THE SECOND TIME I GOT HOME TURNED THE CAR OFF AND THE WIPERS CAME ON. NOT SURE IF THAT IS RELATED BUT IT IS UNUSUAL.
MY STEERING WHEEL SHAKES BAD. MY WHEELS VIBRATE SEEMS LIKE THEY ABOUT TO COME OFF WHILE I'M DRIVING. MY SPEED REDUCES ITSELF FROM FAST TO SLOW.
WHILE STOPPED WHEN GOING TO ACCELERATE THE TRANSMISSION FEELS LIKE IT'S NOT WORKING THE VEHICLE WRAPS THE SPEEDOMETER THE MILE WHICH DOESN'T WORK SPEED DOESN'T WORK AIRBAG LIGHTS ARE ON WRENCH LIGHT IS ON TIRE LIGHT IS ON RPM STAY AT 2K THE VEHICLE WILL BARELY MOVE.
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS NOTIFIED AND DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NORTH CENTRAL FORD IN DALLAS, TEXAS WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS NOTIFIED AND DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NORTH CENTRAL FORD IN DALLAS, TEXAS WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 81,300.
THE FIRST TIME IT HAPPENED A MONTH AGO, IT WAS A SIMILAR ISSUE THAT RESOLVED ITSELF WITHIN ABOUT 10 MINUTES. BUT THE SECOND TIME IT HAPPENED 7 DAYS AGO, IT LASTED LONGER AND UNFORTUNATELY I HAD MY 14 MONTH OLD IN THE CAR. I WAS PULING OUT OF A PARKING SPACE ONE LATE AFTERNOON AND PROCEEDED TO DRIVE FORWARD AND NOTICED THAT IT WA…
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THE FIRST TIME IT HAPPENED A MONTH AGO, IT WAS A SIMILAR ISSUE THAT RESOLVED ITSELF WITHIN ABOUT 10 MINUTES. BUT THE SECOND TIME IT HAPPENED 7 DAYS AGO, IT LASTED LONGER AND UNFORTUNATELY I HAD MY 14 MONTH OLD IN THE CAR. I WAS PULING OUT OF A PARKING SPACE ONE LATE AFTERNOON AND PROCEEDED TO DRIVE FORWARD AND NOTICED THAT IT WAS REVING VERY LOUDLY EVEN THOUGH IT WAS BARELY MOVING. WHENEVER I WOULD COME TO A LIGHT AND STOP OR SLOW DOWN TO TURN AND THEN TRY TO INCREASE MY SPEED I NOTICED THAT IT WOULD BE REVING SO LOUDLY AND BARELY MOVING AT FIRST, BUT THEN AFTER ABOUT 10 SECONDS IT WOULD START TO MOVE A LITTLE FASTER - BUT NOT AS FAST AS IT USUALLY MOVES WHEN I PUT THE SAME AMOUNT OF PRESSURE ON THE GAS PEDAL. I ALSO NOTICED ALONG THE WAY THAT MY SPEDOMETEER WAS NOT MOVING. IT WAS STUCK ON 0MPH THE WHOLE TIME. THEN ABOUT 5 MINUTES INTO THIS HORROR, THE WRENCH LIGHT CAME ON AND ALTHOUGHH I HAD MY SEATBELT ON AND I HAD NO FRONT PASSENGER, THE SETBELT LIGHT CAME ON TOO. I MANAGED TO PULL THE CAR OVER NEAR MY HOME AND MOVED INTO A SPACE IN FRONT OF A NEIGHBOR'S HOUSE. WHEN I WENT TO BACK UP AND CORRECT MY PARKING THE CAR MADE SUCH A LOUD CLUNK SOUND. I THEN TURNED OFF THE CAR AND RIGHT THEN A MESSAGE FLASHED ON THE DASH BOARD ABOUT 'CHECK TIRE PRESSURE' OR SOMETHING LIKE THAT. BUT MY TIRES WERE PERFECTLY AND PROPERLY INFLATED. THE FIRST INCIDENT SHOOK ME A LITTLE BUT IT WAS ONLY ME IN THE CAR AND I THOUGHT THAT MAYBE, (ALTHOUGH UNLIKELY), I MADE A MISTAKE AND WAS USING THE WRONG GEAR TO MANUVER. BUT AFTER THIS SECOND INCIDENT (ESPECIALLY WITH MY BABY IN THE CAR) I HAVE NOT TOUCHED THE CAR SINCE. I BOUGHT IT AS A FAMILY VEHICLE, AND IF IT COULD LEAD TO ME OR MY FAMILY BEING KILLED ON THE ROAD, THERE IS NO POINT. I THANK GOD THAT I AVOID HIGHWAYS BECAUSE I COULD NOT HAVE IMAGINED WHAT WOULD HAVE HAPPENED IF I WAS ON A HIGHWAY WHEN THIS HAPPENED.
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATION DECREASED EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR FLASHED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATION DECREASED EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR FLASHED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW COIL AND POWER CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
WHILE DRIVING ON A CITY STREET AND ON A STATE ROAD TRANSMISSION WILL ACT AND SOUND LIKE IT IS SLIPPING OR NOT ENGAGING IN GEAR AND SOMETIMES WILL ONLY WORK IN REVERSE.WHEN PROBLEM OCCURS VEHICLE WILL LOSE ALL POWER AND ENGINE WILL REV UP BUT VEHICLE WILL NOT MOVE. I HAVE HAD IT TOWED TO DEALER AND HAVE TAKEN IT IN TO DEALER, THE…
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WHILE DRIVING ON A CITY STREET AND ON A STATE ROAD TRANSMISSION WILL ACT AND SOUND LIKE IT IS SLIPPING OR NOT ENGAGING IN GEAR AND SOMETIMES WILL ONLY WORK IN REVERSE.WHEN PROBLEM OCCURS VEHICLE WILL LOSE ALL POWER AND ENGINE WILL REV UP BUT VEHICLE WILL NOT MOVE. I HAVE HAD IT TOWED TO DEALER AND HAVE TAKEN IT IN TO DEALER, THEY SAY THEY CANNOT DUPLICATE THE THE PROBLEM. THEY ALSO TOLD ME THAT WHEN IT HAPPENS I NEED TO PULL OVER SOMEWHERE SAFE AND SHUT THE CAR OFF AND LET THE "COMPUTER/ SENSORS " RESET AND THAT WILL "TAKE CARE" OF THE PROBLEM. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AS TIME GOES ON. I AM AFRAID IF THIS HAPPENS IN TRAFFIC SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED AS THERE IS NO POWER TO GET OFF THE ROAD AND OUT OF TRAFFIC
Official recalls
521V158000 · Air Bags:frontal:driver Side:inflator Module
Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
21V081000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
17V024000 · Air Bags:frontal:passenger Side:inflator Module
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
16V384000 · Air Bags:frontal:passenger Side:inflator Module
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
14V682000 · Fuel System, Gasoline:storage:tank Assembly
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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