NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
87 reportsClear category filter130,000 miles · Jun 28, 2017
Service Brakes
TEAR IN BRAKE BOOSTER DIAPHRAGM. COVERED IN MANY OTHER FORD EDGE MODELS OF THE SAME YEAR, BUT FOR SOME REASON NOT MINE. HOWEVER, FORD DOES NOT SEEM ABLE TO PROVIDE ME AN EXPLANATION AS TO WHY NOT MY CAR SPECIFICALLY. WAS DRIVING AND WHEN BRAKES WERE APPLIED, THEY FELT LIKE A ROCK...THEN WENT TO FEELING SUPER SOFT, WITH A HIS…
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TEAR IN BRAKE BOOSTER DIAPHRAGM. COVERED IN MANY OTHER FORD EDGE MODELS OF THE SAME YEAR, BUT FOR SOME REASON NOT MINE. HOWEVER, FORD DOES NOT SEEM ABLE TO PROVIDE ME AN EXPLANATION AS TO WHY NOT MY CAR SPECIFICALLY. WAS DRIVING AND WHEN BRAKES WERE APPLIED, THEY FELT LIKE A ROCK...THEN WENT TO FEELING SUPER SOFT, WITH A HISSING SOUND EVERY TIME THEY WERE APPLIED. BRAKES ALTERNATED BETWEEN FEELING ROCK HARD TO SUPER SOFT WITH HISSING AND I WAS ALMOST UNABLE TO BRAKE SEVERAL TIMES. VERY SCARY AND DANGEROUS. WHEN CAR WAS PARKED (NOT MOVING), BUT TURNED ON AND BRAKE APPLIED, THERE WAS A LOUD SQUEAL SOUND EACH TIME.
NHTSA ODI #11001884
102,549 miles · Mar 16, 2017
Fuel/propulsion SystemService Brakes
VERY HESITANT TO PICK UP SPEED AT TIMES, BUT MORE IMPORTANTLY ON 2 OCCASIONS OUT SIDE OF A WEEK , I WAS NOT ABLE TO STOP, MY BREAK PEDAL WOULD DO ANYTHING, IT WOULDN'T GO DOWN FOR ME TO STOP, THE 1ST TIME I WAS DRIVING AND TRIED TO STOP AT A STOP SIGN AND COULDNT STOP THE SECOND TIME WAS ON A BUSY HWY AND I ALMOST HIT A CAR AT A…
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VERY HESITANT TO PICK UP SPEED AT TIMES, BUT MORE IMPORTANTLY ON 2 OCCASIONS OUT SIDE OF A WEEK , I WAS NOT ABLE TO STOP, MY BREAK PEDAL WOULD DO ANYTHING, IT WOULDN'T GO DOWN FOR ME TO STOP, THE 1ST TIME I WAS DRIVING AND TRIED TO STOP AT A STOP SIGN AND COULDNT STOP THE SECOND TIME WAS ON A BUSY HWY AND I ALMOST HIT A CAR AT A STOP LIGHT, BECAUSE MY BREAKS DIDNT WORK. . AND YES I HAVE HAD MY BREAKS AND ROTORS REPLACED THINKING THAT WAS THE PROBLEM BUT OBVIOUSLY IT WASNT, I TALKED TO A MECHANIC AT THE FORD DEALER AND MY PERSONAL MECHANIC AND BOTH HAVE TOLD ME THEY HAVE HAD LOTS OF COMPLAINTS REGARDING THE SAME THING. NOW I HAVE TO ASK A FRIEND TO RIDE ME BACK AND FORTH TO WORK , BECAUSE I AM AFRAID TO USE MY CAR IN FEAR OF KILLING MYSELF OR SOMEONE ELSE.
NHTSA ODI #10966362
120,000 miles · Jan 12, 2017
Service BrakesCrash
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THERE WAS AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO …
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THERE WAS AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 04/18/17 LJ THE CONSUMER STATED THE BREAK FAILURE OCCURED FOR THE FIRST TIME AT THE TIME OF THE ACCIDENT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. UPDATED 09/08/2017 *JS
NHTSA ODI #10944617
96,250 miles · Nov 29, 2016
Service Brakes
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE POWER BRAKE BOOSTER WAS FAILING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. T…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE POWER BRAKE BOOSTER WAS FAILING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 96,250.
NHTSA ODI #10928596
Mileage unknown · Nov 4, 2016
Service Brakes
I FIRST BEGAN TO NOTICE THIS ISSUE WHEN MY 2007 FORD EDGE, WITH 85,000 MILES AT THE TIME, CREATED A HISSING NOISE FROM BEHIND THE STEERING COLUMN AREA WHEN THE BRAKE PEDAL WAS PRESSED. EVER SINCE OWNING THIS VEHICLE THE BRAKE PEDAL FELT EXTREMELY SPONGY BUT I ALWAYS ASSUMED IT WAS THE DESIGN OF THE VEHICLE. AFTER THE PEDAL HAD B…
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I FIRST BEGAN TO NOTICE THIS ISSUE WHEN MY 2007 FORD EDGE, WITH 85,000 MILES AT THE TIME, CREATED A HISSING NOISE FROM BEHIND THE STEERING COLUMN AREA WHEN THE BRAKE PEDAL WAS PRESSED. EVER SINCE OWNING THIS VEHICLE THE BRAKE PEDAL FELT EXTREMELY SPONGY BUT I ALWAYS ASSUMED IT WAS THE DESIGN OF THE VEHICLE. AFTER THE PEDAL HAD BECOME EVEN SOFTER AND THE CAR BECAME HARDER TO STOP ALONG WITH LOUDER HISSING, I REALIZED THERE WAS A PROBLEM. I DON'T CONSIDER HAVING TO ALMOST STAND ON MY BRAKE PEDAL IN QUICK STOPPING SITUATIONS VERY NORMAL. I HAD THE VEHICLE LOOKED AT BY MY LOCAL FORD DEALERSHIP SERVICE CENTER. THEY CONFIRMED THAT MY POWER BRAKE BOOSTER HAS A FAIRLY LARGE TEAR IN IT WHICH WILL ONLY GET WORSE AND EVENTUALLY FAIL UNEXPECTEDLY. I WAS TOLD THE COST TO REPLACE THIS BRAKE BOOSTER WAS ABOUT $1000 OR EVEN A LITTLE OVER. BEING A COLLEGE STUDENT WITH AN EXTREMELY TIGHT BUDGET, REPAIRING THIS IS OUT OF THE QUESTION. HAVING PREVIOUSLY PAID OUT-OF-POCKET FOR THE NUMEROUS OTHER REPAIRS ON THIS VEHICLE INCLUDING MULTIPLE PREMATURE IGNITION COIL FAILURES, BOTH MY SAVINGS AND PATIENCE WITH FORD HAVE DRIED UP. I HAVE CONTACTED FORD MOTOR COMPANY MULTIPLE TIMES ABOUT THIS ISSUE ONLY TO BE FED LIES TO LEAD ME ON UNTIL THEY CAN END THE CONVERSATION IN HOPES I WILL FORGET THE WHOLE THING. I AM FULLY AWARE THERE ARE MANY OTHER EDGE OWNERS FACING THIS SAME SITUATION OR EVEN WORSE AND I CANNOT EVEN BEGIN TO UNDERSTAND WHY NOTHING HAS BEEN DONE. SO NOW, AT 95,000 MILES, I WAIT FOR THE DAY THAT MY BRAKE BOOSTER COMPLETELY FAILS LEAVING ME WITH NO POWER BRAKES. WHEN THIS DOES HAPPEN, AT THIS POINT I CAN ONLY HOPE IT WRECKS AND IS TOTALED, AS THAT IS THE ONLY FORESEEABLE WAY OUT OF THIS MESS. *TR
NHTSA ODI #10924372
110,000 miles · Oct 3, 2016
Service Brakes
POWER BRAKE BOOSTER FAILED. DOESN'T HOLD VACUUM.
NHTSA ODI #10911397
147,000 miles · Sep 22, 2016
Electrical SystemPower TrainService Brakes
2007 FORD EDGE HAS PTU LEAK, THE TRANSMISSION IS NOT SHIFTING PROPERLY, THE BRAKE LIGHT BULBS ARE CONSTANTLY BLOWING AND MELTING IN THE SOCKET. THE BRAKES SOUND LIKE THEY ARE GRINDING METAL AND THE CD PLAYER DECIDED TO QUIT WORKING TOO. I HAVE READ ONLINE OF OTHERS HAVING ALL OF THESE EXACT SAME PROBLEMS. THE PTU AND TRANSMISSIO…
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2007 FORD EDGE HAS PTU LEAK, THE TRANSMISSION IS NOT SHIFTING PROPERLY, THE BRAKE LIGHT BULBS ARE CONSTANTLY BLOWING AND MELTING IN THE SOCKET. THE BRAKES SOUND LIKE THEY ARE GRINDING METAL AND THE CD PLAYER DECIDED TO QUIT WORKING TOO. I HAVE READ ONLINE OF OTHERS HAVING ALL OF THESE EXACT SAME PROBLEMS. THE PTU AND TRANSMISSION PROBLEMS SHOULD NOT BE SOMETHING THAT THE OWNER SHOULD HAVE TO PAY TO HAVE CORRECTED WHEN IT IS CLEARLY A DESIGN FLAW FROM THE MANUFACTURER. I AM A SINGLE MOTHER AND STILL MAKING PAYMENTS ON THIS CAR AND CANNOT AFFORD TO PAY THOUSANDS OF DOLLARS TO HAVE THEIR DESIGN FLAW REPAIRED!! WHEN IN MOTION THE TRANSMISSION ACTS AS THOUGH IT DOESN'T KNOW WHEN TO SHIFT. IT KIND OF FEELS LIKE I AM IN A MANUAL AND HAVEN'T CHANGED GEARS WHEN I AM SUPPOSED TO AND IF I DON'T PUSH THE CLUTCH IN IT WILL STALL OUT. BUT INSTEAD THIS IS AN AUTOMATIC BEHAVING THAT WAY AND INSTEAD OF A CLUTCH I HAVE TO GIVE IT MORE GAS TO GET IT TO DOWNSHIFT OR IT ACTS LIKE IT IS GOING TO STALL. THIS IS A PROBLEM GOING 20 OR BELOW AS WELL AS 55 OR ABOVE, IT ALSO FEELS LIKE THE DRIVESHAFT IS VIBRATING THE WHOLE CAR WHEN IT DOES THIS. IT STARTED OUT BEING INTERMITTENT BUT NOW IT IS A DAILY OCCURRENCE, BUT IT IS ALL I HAVE TO DRIVE TO WORK SO I DEAL WITH IT. IT NEEDS TO BE RECALLED!!
NHTSA ODI #10908682
109,000 miles · Sep 16, 2016
Service Brakes
BRAKES FELT SPONGY AND HAD A HISSING NOISE, AND WITH PUMPING OR QUICK AND FIRM PRESSING OF THE PEDAL, THE BRAKE PEDAL WOULD BECOME ROCK HARD AND NOT EASILY STOP THE VEHICLE. FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY ON THIS EXACT ISSUE FOR 2010-2013 UNDER BULLETIN 13N02 (10 YEAR 150K MILES) SO THEY KNOW THERE IS A PROBLEM. …
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BRAKES FELT SPONGY AND HAD A HISSING NOISE, AND WITH PUMPING OR QUICK AND FIRM PRESSING OF THE PEDAL, THE BRAKE PEDAL WOULD BECOME ROCK HARD AND NOT EASILY STOP THE VEHICLE. FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY ON THIS EXACT ISSUE FOR 2010-2013 UNDER BULLETIN 13N02 (10 YEAR 150K MILES) SO THEY KNOW THERE IS A PROBLEM. 2007-2009S HAVE THE SAME PROBLEM YET HAVE BEEN IGNORED. FORD TECH SAYS ITS THE BRAKE BOOSTER DIAPHRAGM.
NHTSA ODI #10907206
107,000 miles · Sep 16, 2016
Service Brakes
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL BECAME STIFF AND WAS SLOW TO ACTIVATE WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER HAD A LEAK IN THE DIAPHRAGM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE AP…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL BECAME STIFF AND WAS SLOW TO ACTIVATE WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER HAD A LEAK IN THE DIAPHRAGM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #10907105
50,000 miles · Aug 1, 2016
Service Brakes
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FELT SPONGY AND HARD. THE BRAKE PEDAL SANK TO THE FLOOR WITH A LOUD NOISE WITHOUT WARNING. IT WAS DIAGNOSED THAT THERE WAS A TEAR IN THE BRAKE BOOSTER DIAPHRAGM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED TSB NUMBER: 13…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FELT SPONGY AND HARD. THE BRAKE PEDAL SANK TO THE FLOOR WITH A LOUD NOISE WITHOUT WARNING. IT WAS DIAGNOSED THAT THERE WAS A TEAR IN THE BRAKE BOOSTER DIAPHRAGM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED TSB NUMBER: 13N02. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/06/16*LJ *TR
NHTSA ODI #10892267
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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