I NOTICED WHEN I GET TO ABOUT 40 MILES PER HOUR MY CAR DOESN'T WANT TO SHIFT INTO NEXT GEAR. TOOK TO A FORD DEALERSHIP AND WAS TOLD IT WAS PTU VALVE. COST TO FIX IS 1350.00. *TR
2007 Ford Edge
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Ford Edge do not stand out strongly from the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
604 reports with mileage · 385 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 330 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
193 reportsPTU UNIT DEVELOPED A LEAK, WAS NEARLY EMPTY OF OIL BY THE TIME THE DEALER COULD REPAIR. DEALER SAYS PTU NEEDS TO BE REPLACED FOR ~$1600. THIS SEEMS TO BE AN EXTREMELY COMMON PROBLEM. THIS SHOULD BE REPAIRED UNDER RECALL. *TR
2007 FORD EDGE HAS BEEN SHIFTING GEARS HEAVY (ESPECIALLY LOW) AND GETTING WORSE. LAST WEEK IT SHOULD HAVE DOWN SHIFTED TO 2ND BUT INSTEAD UP SHIFTED TO LIKE 4 OR 5TH GEAR AND I LOST ANY REAL POWER TO GET UP THE HILL. THE NOISE ITSELF WAS A VERY NOTICEABLE BANG AND SHUDDER. THIS IS APPARENTLY HAPPENING TO OTHER BECAUSE THERE'S YO…
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2007 FORD EDGE HAS BEEN SHIFTING GEARS HEAVY (ESPECIALLY LOW) AND GETTING WORSE. LAST WEEK IT SHOULD HAVE DOWN SHIFTED TO 2ND BUT INSTEAD UP SHIFTED TO LIKE 4 OR 5TH GEAR AND I LOST ANY REAL POWER TO GET UP THE HILL. THE NOISE ITSELF WAS A VERY NOTICEABLE BANG AND SHUDDER. THIS IS APPARENTLY HAPPENING TO OTHER BECAUSE THERE'S YOUTUBE VIDEOS OF THE EXACT SAME THING. *TR
I WAS TRAVELING ON 95 NORTH IN S. CAROLINA WHEN MY CAR JERKED AND EVERYONE LURCHED FORWARD IN THE VEHICLE AS IF WE HAD TRAVELED OVER A SPEED BUMP OR SOMETHING LARGE IN THE ROAD. IT WAS MID DAY AND NOTHING WAS IN THE ROAD. WE CONTINUED TRAVELING AND ABOUT 30 MILES IT HAPPENED AGAIN AND WE REALIZED IT WAS THE TRANSMISSION. WE W…
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I WAS TRAVELING ON 95 NORTH IN S. CAROLINA WHEN MY CAR JERKED AND EVERYONE LURCHED FORWARD IN THE VEHICLE AS IF WE HAD TRAVELED OVER A SPEED BUMP OR SOMETHING LARGE IN THE ROAD. IT WAS MID DAY AND NOTHING WAS IN THE ROAD. WE CONTINUED TRAVELING AND ABOUT 30 MILES IT HAPPENED AGAIN AND WE REALIZED IT WAS THE TRANSMISSION. WE WERE FORTUNATE TO MAKE IT HOME AND TOOK IT TO OUR MECHANIC. HE SAW NO VISUAL SIGNS OF TROUBLE SUCH AS LEAKAGE, WARNING LIGHTS OR CHECK ENGINE LIGHTS EVEN DURING THE TEST DRIVE SO HE DID AN INTERNET SEARCH AND FOUND THAT FORD SUGGEST RUNNING TRANSMISSION FLUID THROUGH, DRAINING AND REPEATING. HE DID THIS. WE HAD TO TRAVEL OUT OF STATE AGAIN THE NEXT MONTH AND THE SAME PROBLEM OCCURRED ON THE HIGHWAY. I'M SO CONCERNED FOR MY FAMILY AND I'M NOW READING ON THE INTERNET THAT THIS IS NOT JUST A RANDOM ISSUE AND PEOPLE ARE PLEADING FOR A SAFETY RECALL BEFORE SOMEONE IS HURT OR KILLED DUE TO THE MULTIPLE TRANSMISSION ISSUES THAT ARE AFFECTING SO MANY OF THESE VEHICLES. WE NEED HELP, WHAT DOES IT HAVE TO TAKE? *TR
WENT FROM REVERSE TO FORWARD, ACTED LIKE THERE WERE NO LOWER GEARS. WAS ABLE TO LIMP HOME ABOUT 1 MILE. PUT IT INTO REVERSE, LOUD BANG, SHOOK ENTIRE CAR, BACKED INTO CAR PORT, SHUTOFF CAR, THEN NO RESTART. MASSIVE AMOUNT OF OBD CODES, HAD MECHANIC REMOVE TRANSMISSION, TORQUE CONVERTER FAILURE AND THRUST BEARING DESTROYED, I FEE…
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WENT FROM REVERSE TO FORWARD, ACTED LIKE THERE WERE NO LOWER GEARS. WAS ABLE TO LIMP HOME ABOUT 1 MILE. PUT IT INTO REVERSE, LOUD BANG, SHOOK ENTIRE CAR, BACKED INTO CAR PORT, SHUTOFF CAR, THEN NO RESTART. MASSIVE AMOUNT OF OBD CODES, HAD MECHANIC REMOVE TRANSMISSION, TORQUE CONVERTER FAILURE AND THRUST BEARING DESTROYED, I FEEL VERY LUCKY THAT TRANSMISSION DIDN'T FAIL ON HIGHWAY CAUSING ME TO HAVE AN ACCIDENT ON MY WAY TO WORK AS A CHILDRENS SWIM INSTRUCTOR. *TR
DRIVING AT LOW SPEEDS THE VEHICLE WILL SHIFT VERY HARD, FEELS LIKE SOMEONE REAR ENDING ME. THE TRANSMISSION FEELS LIKE IT HAS A HARD TIME GETTING INTO GEAR. AT HIGH SPEEDS THE SAME THING HAPPENS BUT USUALLY ON HOT DAYS. THE TRANSMISSION FINALLY GAVE OUT AT 75000 DUE TO THE HARD SLAMMING AND HAD TO BE REBUILT. I WAS LEAVING A DRI…
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DRIVING AT LOW SPEEDS THE VEHICLE WILL SHIFT VERY HARD, FEELS LIKE SOMEONE REAR ENDING ME. THE TRANSMISSION FEELS LIKE IT HAS A HARD TIME GETTING INTO GEAR. AT HIGH SPEEDS THE SAME THING HAPPENS BUT USUALLY ON HOT DAYS. THE TRANSMISSION FINALLY GAVE OUT AT 75000 DUE TO THE HARD SLAMMING AND HAD TO BE REBUILT. I WAS LEAVING A DRIVEWAY AND WAS UNABLE TO ACCELERATE, PUTTING ME AT RISK OF BEING HIT FROM BEHIND. THIS COULD HAVE BEEN DISASTROUS AT HIGH SPEEDS. AT 78000 MILES I AM STILL HAVING THE SAME PROBLEM, I TURN THE VEHICLE ON THE TRANSMISSION SLAMS INTO R AND THEN I CANNOT ACCELERATE PAST 10 MPH. I TURN THE VEHICLE OFF AND RESTART IT, AND IT SEEMS LIKE NOTHING EVERY HAPPENED. THIS HAPPENS INTERMITTENTLY AND THE CHECK ENGINE LIGHTS COME ONE ONLY EVERY ONCE IN A WHILE IT IS HAPPENING. WORRIED ABOUT ME AND MY BABIES SAFETY WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT EXTREME PRESSURE HAD TO BE APPLIED TO THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. ADDITIONALLY, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE WHEN IN REVERSE OR CHANGING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT EXTREME PRESSURE HAD TO BE APPLIED TO THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. ADDITIONALLY, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE WHEN IN REVERSE OR CHANGING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97000.
2007 FORD EDGE;MILEAGE 63153 LEAKED FLUID/BURNING RUBBER ODOR WAS EMITTED FROM UNDER THE HOOD AREA. SERVICE VEHICLE:FIND INTERNAL SEAL LEAKING IN PTU. NOT SERVICEABLE. NEED TO REPLACE PTU. *TR
WE NOTICED AN OIL LIKE SUBSTANCE LEAKING FROM UNDERNEATH THE FRONT END OF THE CAR. WE TOOK IT TO A FORD DEALERSHIP AND THEY TOLD US IT WAS THE TRANSFER CASE NEEDED TO BE REPLACED. NOT ONLY IS IT A $1500 REPAIR BUT IT IS A COMMON PROBLEM HAPPENING TO FORD EDGE'S YEARS 2007 - 2011. SOUNDS TO ME LIKE A RECALL SHOULD BE MADE ON THIS…
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WE NOTICED AN OIL LIKE SUBSTANCE LEAKING FROM UNDERNEATH THE FRONT END OF THE CAR. WE TOOK IT TO A FORD DEALERSHIP AND THEY TOLD US IT WAS THE TRANSFER CASE NEEDED TO BE REPLACED. NOT ONLY IS IT A $1500 REPAIR BUT IT IS A COMMON PROBLEM HAPPENING TO FORD EDGE'S YEARS 2007 - 2011. SOUNDS TO ME LIKE A RECALL SHOULD BE MADE ON THIS PART. WE CAUGHT OURS EARLY, SO NOT SURE WHAT COULD'VE HAPPENED IF WE CONTINUED TO DRIVE OURS AROUND. *TR
GAS TANK SEAL CORRODED. MECHANIC WAS INSPECTING CAR WHEN HE FOUND THAT BESIDES THE TRANSMISSION TRANSFER CASE NEEDED TO BE REPLACED, THE GAS TANK WAS LEAKING GAS. IT APPEARS THE SEAL IS CORRODED. I WAS TOLD THAT THE NEW TANK WAS APPROXIMATELY 1500. (JUST THE PART) AND ABOUT 600. IN LABOR. I FEEL THAT THIS SHOULD BE REPAIRED …
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GAS TANK SEAL CORRODED. MECHANIC WAS INSPECTING CAR WHEN HE FOUND THAT BESIDES THE TRANSMISSION TRANSFER CASE NEEDED TO BE REPLACED, THE GAS TANK WAS LEAKING GAS. IT APPEARS THE SEAL IS CORRODED. I WAS TOLD THAT THE NEW TANK WAS APPROXIMATELY 1500. (JUST THE PART) AND ABOUT 600. IN LABOR. I FEEL THAT THIS SHOULD BE REPAIRED FREE OF CHARGE BY FORD, THIS SHOULD NOT HAPPEN ON A VEHICLE THAT IS ONLY 6 YEARS OLD. I CAN ONLY PUT ABOUT 5 GALLONS OF GAS IN, NOT TO EXCEED JUST UNDER THE HALF TANK MARK. ALSO, CANNOT PARK CAR ON ANYTHING BUT A LEVEL SURFACE. *TR
Official recalls
521V158000 · Air Bags:frontal:driver Side:inflator Module
Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
21V081000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
17V024000 · Air Bags:frontal:passenger Side:inflator Module
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
16V384000 · Air Bags:frontal:passenger Side:inflator Module
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
14V682000 · Fuel System, Gasoline:storage:tank Assembly
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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