NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
193 reportsClear category filter59,118 miles · Sep 4, 2014
EnginePower Train
I WAS DRIVING MY VEHICLE AND NOTICED IT JERKING AND HESITATING TO ACCELERATE. THE ENGINE LIGHT BECAME BLINKING RAPIDLY AND I NOTICED A BURNING SMELL. I TOOK MY CAR TO A SHOP, WHO STATED THAT ONE OF THE COILS HAD MELTED AND CRACKED. THEY REPLACED THE COILS AND ALL SPARK PLUGS. PICKED MY VEHICLE UP AND STILL HAD THE SAME ISSUES, C…
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I WAS DRIVING MY VEHICLE AND NOTICED IT JERKING AND HESITATING TO ACCELERATE. THE ENGINE LIGHT BECAME BLINKING RAPIDLY AND I NOTICED A BURNING SMELL. I TOOK MY CAR TO A SHOP, WHO STATED THAT ONE OF THE COILS HAD MELTED AND CRACKED. THEY REPLACED THE COILS AND ALL SPARK PLUGS. PICKED MY VEHICLE UP AND STILL HAD THE SAME ISSUES, CONSTANT JERKING, ENGINE LIGHT STILL ON, AND STILL NOT WANTING TO ACCELERATE. TOOK VEHICLE BACK THE FOLLOWING DAY, SHOP STATED THE PCM WAS BAD AND NEEDED TO BE REPLACED. I THEN CONTACTED A LOCAL FORD DEALERSHIP, WHO CLAIMED THEY HAD NEVER HEARD OF THIS ISSUE, AND I WOULD NEED TO PAY FOR THEM TO RUN THEIR OWN DIAGNOSTICS ON IT, EVEN THOUGH I WAS WELL AWARE OF WHAT WAS WRONG WITH IT. AS OF RIGHT NOW THE CAR IS STILL NOT FIXED, AND RUNS HORRIBLY. I REFUSE TO SPEND ANYMORE MONEY ON A PROBLEM THAT FORD IS WELL AWARE OF!!! *TR
NHTSA ODI #10630612
111,000 miles · Aug 21, 2014
Power Train
WHILE DRIVING APPROXIMATELY 35 MPH AND SLOWING DOWN, THE CAR SUDDENLY JERKED FORWARD LIKE SOMEONE REAR ENDED ME. PARKED THE CAR AND TESTED NEXT DAY, SAME RESULT. MADE APPOINTMENT WITH LOCAL FORD SERVICE DEPARTMENT. THEY PULLED CODES P0720 AND P0722 AND FOLLOWED TSB 07-21-11. DID NOT FIX PROBLEM. REPLACED OUTPUT SPEED SENSOR…
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WHILE DRIVING APPROXIMATELY 35 MPH AND SLOWING DOWN, THE CAR SUDDENLY JERKED FORWARD LIKE SOMEONE REAR ENDED ME. PARKED THE CAR AND TESTED NEXT DAY, SAME RESULT. MADE APPOINTMENT WITH LOCAL FORD SERVICE DEPARTMENT. THEY PULLED CODES P0720 AND P0722 AND FOLLOWED TSB 07-21-11. DID NOT FIX PROBLEM. REPLACED OUTPUT SPEED SENSOR AND TURBINE SPEED SENSOR. PROBLEM STILL EXISTS AFTER BILL OF $1145.31 AND NOW CAR WILL ONLY DRIVE IN 1ST AND 2ND GEAR SO IT IS ALMOST USELESS. *TR
NHTSA ODI #10627285
Mileage unknown · Aug 12, 2014
Power Train
2007 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON JUNE 25, 2014, THE VEHICLE WAS TOWED TO THE DEALER TO DIAGNOSE AN ISSUE THAT HAD OCCURRED ON MORE THAN ONE OCCASION. IT WAS DETERMINED BY THE DEALER, THE TRANSMISSION NEEDED TO BE REPLACED. THE CONSUMER STATED THE FIRST TI…
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2007 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON JUNE 25, 2014, THE VEHICLE WAS TOWED TO THE DEALER TO DIAGNOSE AN ISSUE THAT HAD OCCURRED ON MORE THAN ONE OCCASION. IT WAS DETERMINED BY THE DEALER, THE TRANSMISSION NEEDED TO BE REPLACED. THE CONSUMER STATED THE FIRST TIME SHE NOTICED A PROBLEM, OCCURRED WHILE DRIVING IN HEAVY STOP-AND-GO-TRAFFIC IN THE CENTER LANE. ALL OF A SUDDEN, THE RPM'S DROPPED TO ZERO AND THE VEHICLE ABRUPTLY STOPPED. SHE PLACED THE VEHICLE IN PARK AND LUCKILY IT STARTED. IT RAN A BIT SLUGGISHLY FOR A FEW MILES AND THEN RESUMED TO NORMAL OPERATION. THE CONSUMER STATED THE INCIDENT HAPPENED A SECOND TIME. *JB
NHTSA ODI #10619614
79,000 miles · Jul 30, 2014
Electrical SystemPower TrainVehicle Speed Control
DRIVING DOWN INTERSTATE HIGHWAY, SPEEDOMETER DROPS TO ZERO THEN DASH LIGHTS ALL COME ON. GET OFF HIGHWAY PULL OVER AND CAR DOES NOT MOVE. WAIT ABOUT 20 MINUTES, PUT CAR IN D, HEAR LOUD BANG, CAR LUNGES FORWARD A LITTLE THEN DRIVES NORMALLY. SECOND TIME IT HAPPENED WAS ON HIGHWAY AT @60MPH WHEN SAME THING HAPPENS, GET OFF HIGHWAY…
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DRIVING DOWN INTERSTATE HIGHWAY, SPEEDOMETER DROPS TO ZERO THEN DASH LIGHTS ALL COME ON. GET OFF HIGHWAY PULL OVER AND CAR DOES NOT MOVE. WAIT ABOUT 20 MINUTES, PUT CAR IN D, HEAR LOUD BANG, CAR LUNGES FORWARD A LITTLE THEN DRIVES NORMALLY. SECOND TIME IT HAPPENED WAS ON HIGHWAY AT @60MPH WHEN SAME THING HAPPENS, GET OFF HIGHWAY AND STOP AT 2ND RED LIGHT WHEN THE CAR DOES NOT MOVE AT ALL. LET CAR SIT FOR @10 MIN. THEN IT STARTS GOING @10MPH, AFTER ABOUT 1 MILE RESUMES NORMAL OPERATION. HAVE BROUGHT TO LOCAL FORD DEALER AND HAD 2 SENSORS REPLACED ALONG WITH A TRANSMISSION FLUID EXCHANGE BUT NOW TODAY IT HAPPENED AGAIN WHEN I STOPPED AT BUSY BACK ROAD INTERSECTION THEN TRIED TO RESUME SPEED THE VEH. WOULD NOT MOVE. E-MAILED LOCAL FORD DEALER TO LET THEM KNOW THAT ISSUE WAS HAPPENING ONCE AGAIN AFTER SENSORS WERE REPLACED. PRIOR TO FORD ALSO HAD SEARS LOOK AT VEH. WHERE THEY DETERMINED IT WAS A SENSOR BUT COULD NOT DETERMINE WHICH ONE. NOW THAT THE VEHICLE IS BACK TO ME IT ALSO SEEMS TO HAVE ALOT OF HESITATION ON WANTING TO GO. THIS VEHICLE HAS NEVER SEEMED TO BE THE BEST TRANSMISSION AND I HAVE A BIG CONCERN ABOUT HOW MANY OTHER PEOPLE HAVE SIMILAR ISSUES WITH THIS VEHICLE. I WONDER WHAT WOULD HAPPEN TO SOMEBODY WHO KEEPS DRIVING IT WITHOUT GETTING OFF THE ROAD? I AM CONCERNED FOR THE SAFETY OF MY FAMILY, MYSELF, OTHERS WHO OWN THIS VEHICLE, AND OTHERS ON THE ROADWAY AROUND THESE VEHICLES WHEN THERE IS A PROBLEM. THE POSTS I KEEP SEEING ALL REFLECT THE SAME ISSUE AND ALL TOO OFTEN THEY ARE TOLD THAT THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE, WILL IT TAKE A MAJOR ACCIDENT OR DEATH FOR THIS CONCERN TO BE ADDRESSED? A VEHICLE SHOULD NOT KEEP STOPPING OR PRODUCING LOUD BANGS AFTER IT STOPS MOVING AND I THINK THERE APPEARS TO BE ENOUGH EVIDENCE FROM ENOUGH PEOPLE WHO HAVE VOICED THEIR ISSUES WITH THIS PROBLEM TO WARRANT IMMEDIATE ACTION ON THIS MATTER.
NHTSA ODI #10618541
95,000 miles · Jul 18, 2014
Electrical SystemEnginePower Train
I WAS DRIVING MY 2007 FORD EDGE WITH 3 CHILDREN IN IT WHEN ALL OF A SUDDEN I LOST THE ABILITY TO NOT ONLY ACCELERATE BUT MY SPEED SUDDENLY FELL FROM 45 MILES AN HOUR TO 15 MILES AN HOUR WITHOUT ANY ABILITY TO ACCELERATE. MY CAR WAS IN A CONSTANT STATE OF SHAKING AND SPUTTERING AND INCREASED WHEN APPLYING THE BRAKES. THERE WAS SO…
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I WAS DRIVING MY 2007 FORD EDGE WITH 3 CHILDREN IN IT WHEN ALL OF A SUDDEN I LOST THE ABILITY TO NOT ONLY ACCELERATE BUT MY SPEED SUDDENLY FELL FROM 45 MILES AN HOUR TO 15 MILES AN HOUR WITHOUT ANY ABILITY TO ACCELERATE. MY CAR WAS IN A CONSTANT STATE OF SHAKING AND SPUTTERING AND INCREASED WHEN APPLYING THE BRAKES. THERE WAS SOMETHING SIGNIFICANTLY WRONG AND IT WAS PRETTY SCARY TO EXPERIENCE PARTICULARLY WITH 3 SMALL CHILDREN. I HAD THE CAR TOWED TO MY AUTOMOTIVE SERVICE COMPANY WHERE THE CAR'S SOFTWARE SYSTEM DISPLAYED CODES INDICATING TWO IGNITION CODES FAILED. SUBSEQUENTLY, THE SERVICE PROVIDER REPLACED ALL THE SPARK PLUGS AND TWO COILS. THE CAR WAS NOT FIXED AND IT WAS FURTHER DETERMINED THAT THE PCM BOARD IS SENDING EXTREMELY HIGH CURRENT TO THE IGNITION COILS AND COULD HAVE CAUSED AN ENGINE FIRE. THIS IS VERY DISTRESSING. FORD HAS ISSUED AN INTERNAL TSB ACKNOWLEDGING THIS ISSUE BUT HAS NOT ENACTED A RECALL. THE ESTIMATED COST TO REPLACE THE PCM, SPARK PLUGS AND COILS (6) IS APPROXIMATELY $3,000. ADDITIONALLY IN MY RESEARCH THERE IS A CLASS ACTION LAWSUIT THAT HAS BEEN FILED BY A GROUP OF FORD OWNERS. *TR
NHTSA ODI #10614661
55,799 miles · Jul 1, 2014
Power Train
BOUGHT THE CAR USED FROM A FORD DEALER WITH 46,138 MILES AND PURCHASED AN EXTEND WARRANTY 07/17/2010 IN DEC 2010 NOTICED A SMELL FROM CAR , TOOK IT TO A LOCAL REPAIR SHOP, HE PRINTED ME OUT THE FORD TSB 09-25-7 THAT IDENTIFIED THE PROBLEM WITH THE RIGHT HAND INT SHAFT LEAK ON THE POWER TRANSFER UNIT (PTU) I TOOK TO A LOCAL FO…
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BOUGHT THE CAR USED FROM A FORD DEALER WITH 46,138 MILES AND PURCHASED AN EXTEND WARRANTY 07/17/2010 IN DEC 2010 NOTICED A SMELL FROM CAR , TOOK IT TO A LOCAL REPAIR SHOP, HE PRINTED ME OUT THE FORD TSB 09-25-7 THAT IDENTIFIED THE PROBLEM WITH THE RIGHT HAND INT SHAFT LEAK ON THE POWER TRANSFER UNIT (PTU) I TOOK TO A LOCAL FORD DEALERSHIP, THEY CONFIRMED THE PROBLEM AND FIXED, UNDER THE ORIGINAL CAR WARRANTY.(55,799 MILES) IN AUG 2012 NOTICED THE SAME SMELL, WENT AN OTHER FORD DEALERSHIP(9-12-12), SAME PROBLEM WITH PTU SEALS, AND NOT COVERED UNDER THE EXTENDED WARRANTY. PAID APPROXIMATELY $800 TO REPAIR. IN MAY 2014 SAME SMELL AGAIN, TOOK BACK TO THE DEALER WHO DID THE LAST REPAIR (6-27-14), PTU AGAIN, EXCEPT THIS TIME IT NEEDED SEALS PLUS A NEW PTU OVER $1,400 TO REPAIR. THE SMELL COMES FROM THE FLUID DRIPPING ONTO THE EXHAUST, NOT SURE HOW TOXIC OR FLAMMABLE IT IS BUT I KNOW IT CAN'T BE GOOD FOR YOU. THIS IS NOT CAUSED BY MISS USE OF THE CAR OR LACK OF MAINTENANCE. IT IS FORD POOR DESIGN, AND I REALIZE MISTAKES HAPPEN, BUT STAND BEHIND YOUR PRODUCT. *TR
NHTSA ODI #10607520
83,770 miles · Jun 25, 2014
EnginePower Train
MY VEHICLE ALL OF A SUDDEN STARTED TO SLOW DOWN SUDDENLY LIKE I HAD TAKEN MY FOOT OFF THE GAS. IT STARTED SHUDDERING AND MY TRANSMISSION LIGHT CAME ON. I THOUGHT IT WAS THE TRANSMISSION SO I HAD IT TOWED TO THE SHOP. AFTER DIAGNOSIS, IT SHOWED MY CYLINDERS WERE MISFIRING. IT WAS DUE TO A BAD COIL WHICH WAS CAUSING THE SPARK PLUG…
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MY VEHICLE ALL OF A SUDDEN STARTED TO SLOW DOWN SUDDENLY LIKE I HAD TAKEN MY FOOT OFF THE GAS. IT STARTED SHUDDERING AND MY TRANSMISSION LIGHT CAME ON. I THOUGHT IT WAS THE TRANSMISSION SO I HAD IT TOWED TO THE SHOP. AFTER DIAGNOSIS, IT SHOWED MY CYLINDERS WERE MISFIRING. IT WAS DUE TO A BAD COIL WHICH WAS CAUSING THE SPARK PLUGS TO READ AT AN EXTREMELY HIGH VOLTAGE. THEY NEEDED TO REPLACE ALL COILS AND ALL SPARK PLUGS. THEN FOUND OUT THAT IT FRIED MY PCM(COMPUTER) WHICH ALSO HAD TO BE REPLACED. COME TO FIND OUT, THIS IS A KNOW ISSUE WITH THE 2007 FORD EDGE AND THERE IS A TSB ON IT FOR THIS EXACT SITUATION. THE DEALERSHIP TOLD ME THAT THE PCM HAD A MALFUNCTION WHICH CAUSED THE COILS/SPARK PLUGS TO GO BAD. THEY ALSO SAID THE PCM HAS A MANUFACTURER 8 YEAR/80,000 MILE WARRANTY. WELL I WAS AT 7 YEARS/83000 MILES AND WHEN THEY SUBMITTED THE WARRANTY CLAIM, FORD DENIED IT FORCING ME TO PAY $2400 FOR THE REPAIRS. I THINK THIS IS RIDICULOUS TO DENY A KNOWN MALFUNCTION FOR ONLY 3000 MILES OVER. WHAT IF I HAD BEEN ON THE HIGHWAY WHEN MY VEHICLE SUDDENLY CAME TO A STOP? I HAD MY SON WITH ME THAT DAY AND THIS COULD HAVE CAUSED A MAJOR ACCIDENT, POSSIBLY INVOLVING OTHER DRIVERS, AND WE MAY HAVE EVEN BEEN INJURED. AND FORD DOESN'T FEEL RESPONSIBLE TO HELP WITH THE COST OF THIS REPAIR?? *TR
NHTSA ODI #10606068
63,436 miles · Jun 25, 2014
Electrical SystemPower TrainVehicle Speed Control
PULLING OUT INTO TRAFFIC AND EXPERIENCED VERY HARSH SHIFTING. THE TRANSMISSION SHUTTERED AND SHOOK, ALMOST REFUSING TO GO THROUGH THE INTERSECTION. *TR
NHTSA ODI #10605824
76,000 miles · Jun 10, 2014
Power Train
PURCHASED A 2007 FORD EDGE ROUGHLY ABOUT A YEAR AGO, HAVE HAD NO PROBLEM WITH THE VEHICLE. IT WAS MY DREAM CAR SINCE I WAS 18, BEING 24 AND FINALLY HAVING ONE WAS A DREAM COME TRUE. I STARTED EXPERIENCING A WHINING NOISE UPON DRIVING DOWN THE ROAD ONE DAY. I PROCEEDED TO PULL OVER THINKING IT WAS A BELT. IT WASN'T SO I CONTINUED…
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PURCHASED A 2007 FORD EDGE ROUGHLY ABOUT A YEAR AGO, HAVE HAD NO PROBLEM WITH THE VEHICLE. IT WAS MY DREAM CAR SINCE I WAS 18, BEING 24 AND FINALLY HAVING ONE WAS A DREAM COME TRUE. I STARTED EXPERIENCING A WHINING NOISE UPON DRIVING DOWN THE ROAD ONE DAY. I PROCEEDED TO PULL OVER THINKING IT WAS A BELT. IT WASN'T SO I CONTINUED TO GO DOWN THE ROAD. BRINGING IT TO MY MECHANIC HE TOLD ME ITS THE TRANSFER CASE WITHIN THE CAR ITSELF. I TRIED CALLING FORD BECAUSE OF THIS COMMON DEFECT TO HAVE IT REPLACED. THEY WOULD NOT ASSIST IN THE REPLACEMENT OF THEIR MISTAKE. I NOW OWE $1500. *TR
NHTSA ODI #10597464
14,315 miles · Jun 1, 2014
Power Train
I WAS GOING TO WORK.MY CAR THEN JERKED AND STOPPED. I ALMOST GOT REAR ENDED BECAUSE IT JUST LOST POWER. I WAS TOLD THE TRANSMISSION WAS BAD ..I WENT TO THE DEALER AND THEY WILL ONLY HELP IF I PAY 4500 DOLLARS, I DID NOT GET THE WARRANTY ,,I ONLY HAD THE CAR LESS THEN 2 MONTHS, NOW THE CAR HAS TO SIT AND I LOST MY JOB. I RED RE…
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I WAS GOING TO WORK.MY CAR THEN JERKED AND STOPPED. I ALMOST GOT REAR ENDED BECAUSE IT JUST LOST POWER. I WAS TOLD THE TRANSMISSION WAS BAD ..I WENT TO THE DEALER AND THEY WILL ONLY HELP IF I PAY 4500 DOLLARS, I DID NOT GET THE WARRANTY ,,I ONLY HAD THE CAR LESS THEN 2 MONTHS, NOW THE CAR HAS TO SIT AND I LOST MY JOB. I RED REVIEWS AND ALL REVIEWS SAID THEY HAD TRANSMISSION REPLACED.FYI I WAS NOT OFFERED A WARENTY. THIS CAR SHOULD HAVE A RECALL.I WILL HAVE TO GET A LAWYER AND SEE IF THIS MATTER CAN GET RESOLVED. *TR
NHTSA ODI #10595364
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO