NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
12 reportsClear category filter125,000 miles · Jul 24, 2024
Engine And Engine Cooling
The contact owns a 2007 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and there was fluid leaking from the radiator. Upon inspection, the contact discovered that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The local deale…
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The contact owns a 2007 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and there was fluid leaking from the radiator. Upon inspection, the contact discovered that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the water pump was previously replaced on two separate occasions. The failure mileage was 125,000.
NHTSA ODI #11604203
86,350 miles · Mar 24, 2015
Engine And Engine Cooling
LET ME FIRST START OF BY SAYING THAT I GET MY CAR SERVICED ON TIME, EVERY TIME. I WAS DRIVING ON THE HIGHWAY WHEN MY CAR SUDDENLY BEGAN SHAKING BADLY. NOTICED THE ENGINE WARNING LIGHT CAME ON. I PULLED OVER RIGHT AWAY AND LOOKED IT UP IN THE OWNER MANUAL. BASED ON THE INFO, I CALLED TO SCHEDULE TO TAKE MY CAR IN THE NEXT MORNING…
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LET ME FIRST START OF BY SAYING THAT I GET MY CAR SERVICED ON TIME, EVERY TIME. I WAS DRIVING ON THE HIGHWAY WHEN MY CAR SUDDENLY BEGAN SHAKING BADLY. NOTICED THE ENGINE WARNING LIGHT CAME ON. I PULLED OVER RIGHT AWAY AND LOOKED IT UP IN THE OWNER MANUAL. BASED ON THE INFO, I CALLED TO SCHEDULE TO TAKE MY CAR IN THE NEXT MORNING. I PUT MY HAZARDS ON AND EXITED THE HIGHWAY. I DROVE LOCAL SO I COULD KEEP MY SPEED TO 20 MILES. THEN WHEN 4 MINUTES FROM HOME, WHILE STOPPED AT A LIGHT, THE CAR WENT DEAD. I TRIED TO START IT, BUT NOTHING. WHEN I NOTICE A BURNING TYPE OF SMELL I STOPPED AND CALLED A TOW TRUCK. SERVICE DEPARTMENT SAID THAT ALL 6 COILS HAD MELTED ONTO THE MAIN PC OF THE CAR. HE FOUND IT EXTREMELY ODD THAT ALL 6 BURNED AT THE SAME TIME. HE SAID IT'S USUALLY 1, 2 OR 3, BUT NEVER HEARD OF ALL 6. *TR
NHTSA ODI #10701507
52,000 miles · Sep 7, 2014
Engine And Engine CoolingPower Train
OIL LEAKING FROM PTU UNIT FORD WANTS $ 1600 TO FIX WHAT SEEMS TO BE A FAULTY (DEFECTIVE) SYSTEM IN FORD EDGES. *TR
NHTSA ODI #10631345
85,000 miles · Jan 14, 2014
Engine And Engine CoolingPower Train
WE NOTICED AN OIL LIKE SUBSTANCE LEAKING FROM UNDERNEATH THE FRONT END OF THE CAR. WE TOOK IT TO A FORD DEALERSHIP AND THEY TOLD US IT WAS THE TRANSFER CASE NEEDED TO BE REPLACED. NOT ONLY IS IT A $1500 REPAIR BUT IT IS A COMMON PROBLEM HAPPENING TO FORD EDGE'S YEARS 2007 - 2011. SOUNDS TO ME LIKE A RECALL SHOULD BE MADE ON THIS…
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WE NOTICED AN OIL LIKE SUBSTANCE LEAKING FROM UNDERNEATH THE FRONT END OF THE CAR. WE TOOK IT TO A FORD DEALERSHIP AND THEY TOLD US IT WAS THE TRANSFER CASE NEEDED TO BE REPLACED. NOT ONLY IS IT A $1500 REPAIR BUT IT IS A COMMON PROBLEM HAPPENING TO FORD EDGE'S YEARS 2007 - 2011. SOUNDS TO ME LIKE A RECALL SHOULD BE MADE ON THIS PART. WE CAUGHT OURS EARLY, SO NOT SURE WHAT COULD'VE HAPPENED IF WE CONTINUED TO DRIVE OURS AROUND. *TR
NHTSA ODI #10559977
40,466 miles · Oct 11, 2013
Engine And Engine CoolingVisibility
JANUARY 18, 2013, IN THE MIDDLE OF WINTER, DROVE 2007 FORD EDGE, WITH 40,466 MILES, TO AN AUTO REPAIR SHOP BECAUSE THE HEATER & DEFROSTER WERE NOT WORKING. THE AUTO REPAIR SHOP FLUSHED THE COOLANT AND THE HEATER CORE AND INSTALLED NEW COOLANT BECAUSE THE HEATER CORE WAS CLOGGED WITH METAL DEBRIS. EIGHT MONTHS LATER, SEPTEMBER…
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JANUARY 18, 2013, IN THE MIDDLE OF WINTER, DROVE 2007 FORD EDGE, WITH 40,466 MILES, TO AN AUTO REPAIR SHOP BECAUSE THE HEATER & DEFROSTER WERE NOT WORKING. THE AUTO REPAIR SHOP FLUSHED THE COOLANT AND THE HEATER CORE AND INSTALLED NEW COOLANT BECAUSE THE HEATER CORE WAS CLOGGED WITH METAL DEBRIS. EIGHT MONTHS LATER, SEPTEMBER 22, 2013 AND 57,000 MILES, SAME PROBLEM, THE HEATER & DEFROSTER WERE NOT WORKING. FIVE DAYS LATER, RETURNED THE VEHICLE TO AUTO REPAIR SHOP BECAUSE OF STRONG COOLANT SMELL AND THE ENGINE FANS WERE TURNING OFF AND ON. THIS TIME, THE SHOP DETERMINED THE HEATER CORE IS CLOGGED AND NEEDS TO BE REPLACED. IN ADDITION, THE AUTO REPAIR SHOP DISCOVERED FORD'S TSB 09M04S1. THIS FORD TSB, ISSUED 3/31/2010, GUARANTEES THE FOLLOWING: "OWNERS OF AFFECTED VEHICLES ARE ENTITLED TO A COOLING SYSTEM FLUSH AND REFILL AND A WARRANTY EXTENSION ON THE HEATER CORE TO SIX YEARS OR 105,000 MILES FROM FOUR YEARS OR 50,000 MILES. AFFECTED VEHICLES MAY HAVE POOR HEATER PERFORMANCE." FORD MOTOR CO ACKNOWLEDGES A MANUFACTURER'S DEFECT; HOWEVER, AFTER THREE ESCALATED DEMAND LETTERS AND THREE ESCALATED DEMAND PHONE CALLS, FORD MOTOR CO REFUSES TO HONOR THEIR WARRANTY AND MAKE THE $2600 IN NECESSARY REPAIRS TO GET THE 2007 FORD EDGE WITH 57,000 MILES BACK ON THE ROAD BECAUSE, FORD SAYS, THE WARRANTY EXPIRED ON MAY 1, 2013. *TR
NHTSA ODI #10547696
107 miles · Aug 21, 2013
Engine And Engine CoolingInjury
ON SATURDAY AUGUST 17,2013 I WAS GETTING MY BASKETBALL TEAM SUPPLIES FROM THE BACK OF MY CAR, MY DAUGHTER WAS HELPING ME. I WAS NOT LEANING EXTREMELY CLOSE TO THE VEHICLE JUST STANDING NORMALLY AND THE EXHAUST PIPE BURNED MY LEG. THE BURN IS EXTREMELY BAD, SHORTLY AFTER MY DAUGHTER WENT TO GRAB THE REST OF THE STUFF FROM THE BAC…
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ON SATURDAY AUGUST 17,2013 I WAS GETTING MY BASKETBALL TEAM SUPPLIES FROM THE BACK OF MY CAR, MY DAUGHTER WAS HELPING ME. I WAS NOT LEANING EXTREMELY CLOSE TO THE VEHICLE JUST STANDING NORMALLY AND THE EXHAUST PIPE BURNED MY LEG. THE BURN IS EXTREMELY BAD, SHORTLY AFTER MY DAUGHTER WENT TO GRAB THE REST OF THE STUFF FROM THE BACK OF MY CAR AND SHE BURNED HER LEG AS WELL. LAST MONTH MY FRIEND WAS HELPING ME REMOVE GROCERIES FROM THE BACK OF MY CAR AND SHE ALSO GOT HER LEG BURNED ON THE EXHAUST PIPE. MY CAR WAS PARKED IN MY DRIVE WAY FOR ALL THREE INCIDENTS. I AM EXTREMELY CONCERNED FOR MY CHILDREN. I ALSO WILL HAVE AN EXTREMELY BAD SCAR ON MY LEG FOR EVER DUE TO THE BURN. *TR
NHTSA ODI #10536465
76,200 miles · Jun 16, 2012
Electrical SystemEngine And Engine Cooling
WHILE DRIVING MY '07 FORD EDGE ON THE EXPRESSWAY I NOTICED THAT MY CAR WOULD NOT ACCELERATE ABOVE 60 MPH AND BEGAN STALLING. I EXITED THE EXPRESSWAY TO NOTICE THIS BURNING SMELL COMING FROM UNDER THE HOOD OF MY CAR. I ATTEMPTED TO DRIVE IT TO A SAFE PLACE TO PARK WHEN IT JUST COMPLETELY SHUT DOWN. I HAD THE CAR TOWED TO A WELL …
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WHILE DRIVING MY '07 FORD EDGE ON THE EXPRESSWAY I NOTICED THAT MY CAR WOULD NOT ACCELERATE ABOVE 60 MPH AND BEGAN STALLING. I EXITED THE EXPRESSWAY TO NOTICE THIS BURNING SMELL COMING FROM UNDER THE HOOD OF MY CAR. I ATTEMPTED TO DRIVE IT TO A SAFE PLACE TO PARK WHEN IT JUST COMPLETELY SHUT DOWN. I HAD THE CAR TOWED TO A WELL KNOW AUTO SHOP WHERE I WAS TOLD THAT AN IGNITION COIL WAS BURNED AND THE REASON MY CAR STALLED. I HAD THE IGNITION COIL REPLACED AND THE CAR STILL WOULD NOT RESTART. I HAD IT TOWED TO ANOTHER SHOP AND WAS TOLD THE CRANK SHAFT AND CAM SHAFT SENSOR NEEDED TO BE REPLACED. I PAID FOR THESE SERVICES AND FINALLY WAS TOLD THE COMPUTER ON THE CAR WAS BURNED AND THIS IS THE REASON THAT MY CAR WOULD NOT START. FINALLY MY CAR HAS BEEN TOWED TO FORD AND I AM AWAITING ITS FATE. I HAVE ONLY HAD THE CAR FOR TWO YEARS AND THIS IS THE SECOND ELECTRICAL ISSUE THAT I HAVE ENCOUNTERED WITH THIS VEHICLE. AT FIRST, I WAS CHANGING REAR TURN SIGNALS ALMOST 1-2 A WEEK. I PURCHASED MY EDGE JANUARY 2010 AND HAD TO REPLACE THE BATTERY JULY 2010. AFTER READING OTHER FORUMS I AM CONCERNED ABOUT THE POTENTIAL ELECTRICAL FIRES THAT THIS SUV COULD PRODUCE.
NHTSA ODI #10461959
42,500 miles · Feb 17, 2012
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
THERE ARE THREE MAIN ISSUES WITH MY 2007 FORD EDGE. FIRST THE BRAKES MAKE NOISES AND SOMETIMES WORK AND SOMETIMES DON'T. THE TIRES KEPT GOING FLAT. I HAVE REPLACED ALL 4 FOUR TIRES AND ONE FRONT AND ONE BACK TIRE TWICE NOW. THE TRANSMISSION SLIPS FREQUENTLY. *TR
NHTSA ODI #10448320
31,000 miles · Aug 17, 2010
Engine And Engine CoolingEquipmentSteering
FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND D…
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FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND DID AN UPDATE, THEY THOUGHT THIS WOULD SOLVE IT. A WEEK LATER IT STARTED AGAIN BUT THIS TIME STARTED STALLING WHILE DRIVING. IT HAPPENED WHILE I WAS DRIVING DOWN A WINDING HILL, I LOST COMPLETED CONTROL OF THE CAR AND HAD NO STEERING, I QUICKLY SHIFTED INTO NEUTRAL AND RESTARTED WHILE TRYING TO KEEP THE CAR ON THE ROAD. IT WAS VERY SCARY AS I HAD MY 2 CHILDREN IN THE CAR. THE CAR IS CURRENTLY BACK AT FORD AND HAS BEEN FOR THE LAST 2 WEEKS AS THE VEHICLE IS NO LONGER SAFE TO DRIVE. THEY SAY THEY CAN'T FIND ANYTHING WRONG. AFTER SEARCHING THE INTERNET I FOUND 6 OR MORE CASE OF THE SAME COMPLAINT WITH THE FORD EDGE 2007 AND 2008 BUT YET FORD DOESN'T KNOW WHAT IS CAUSING THIS. *TR
NHTSA ODI #10349974
23,000 miles · Jul 27, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE ACCELERATING AFTER STOPPING AT A STOP SIGN THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A DIAGNOSTIC BUT NO FAILURE CODES GENERATED. THE VEHICLE WAS NOT REPAIRED. THE FAI…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE ACCELERATING AFTER STOPPING AT A STOP SIGN THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A DIAGNOSTIC BUT NO FAILURE CODES GENERATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 27,000.
NHTSA ODI #10345646
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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