NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
88 reportsClear category filter42,000 miles · Oct 16, 2013
EnginePower TrainUnknown Or OtherCrash
SINCE JANUARY 2010 TRANSMISSION SLIP ONLY HAPPENS PERIODICALLY ABOUT 8 TO 10 TIMES A YEAR ..SINCE 11/2012 TREMBLING/SHUDDER TO THE ENGINE WHEN VEHICLE ACCELERATES BETWEEN 45-50MPH (TORQUE CONVERTER) OR REPLACE TRANSMISSION RECOMMENDED BY SERVICE CENTER ON 10/16/2013. ON 1/31/2013 RECALL SERVICE COMPLETED ON MY VEHICLE MALFUNCTIO…
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SINCE JANUARY 2010 TRANSMISSION SLIP ONLY HAPPENS PERIODICALLY ABOUT 8 TO 10 TIMES A YEAR ..SINCE 11/2012 TREMBLING/SHUDDER TO THE ENGINE WHEN VEHICLE ACCELERATES BETWEEN 45-50MPH (TORQUE CONVERTER) OR REPLACE TRANSMISSION RECOMMENDED BY SERVICE CENTER ON 10/16/2013. ON 1/31/2013 RECALL SERVICE COMPLETED ON MY VEHICLE MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES POWERTRAIN CONTROL MODULE (PCM) WITH 1 OR MORE DAMAGED COIL(S) ON PLUGS. *TR
NHTSA ODI #10548130
88,000 miles · Sep 3, 2013
Electrical SystemEnginePower Train
WE STARTED UP OUR CAR ON A SUNDAY MORNING, PUT IT IN REVERSE, BACKED OUT OF OUR SPOT, AND THEN PUT THE VEHICLE IN DRIVE. RIGHT AWAY, WE NOTICED THE CAR SHAKING, NOT MUCH POWER, AND IT WAS SPUTTERING ALONG. THE CHECK ENGINE LIGHT WAS FLASHING AS WELL, INDICATING ENGINE MISFIRE. THE CAR WAS TOWED TO A FORD DEALERSHIP. THE FORD DEA…
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WE STARTED UP OUR CAR ON A SUNDAY MORNING, PUT IT IN REVERSE, BACKED OUT OF OUR SPOT, AND THEN PUT THE VEHICLE IN DRIVE. RIGHT AWAY, WE NOTICED THE CAR SHAKING, NOT MUCH POWER, AND IT WAS SPUTTERING ALONG. THE CHECK ENGINE LIGHT WAS FLASHING AS WELL, INDICATING ENGINE MISFIRE. THE CAR WAS TOWED TO A FORD DEALERSHIP. THE FORD DEALERSHIP RAN A DIAGNOSTIC AND DETERMINED THAT THE PCU HAD OVERHEATED AND THE CYLINDER COILS MELTED. THEY ALSO SAID THE PCU IS NO LONGER OPERABLE AND NEEDED TO BE REPLACED, ALONG WITH THE COILS AND PLUGS. GENERALLY, ENGINE MISFIRE INDICATES A TUNE-UP IS NEEDED; HOWEVER, IN THIS CASE, THE CAR NEEDS A BRAND-NEW COMPUTER. THE DEALERSHIP QUOTED US AT 2,700 TOTAL FOR THE REPAIR. FURTHERMORE, THIS IS A KNOWN ISSUE WITH THE CAR, AS DETERMINED BY FORD, AS IT ISSUED TECHNICAL SERVICE BULLETIN 13-4-7, CITING THIS MODEL AND SEVERAL OTHERS AS PRONE TO THIS MALFUNCTION. FORD SHOULD RECALL THIS MODEL AND HAVE THE ISSUE FIXED. NO RECALLS EVEN THOUGH THIS POSES A FIRE HAZARD? SHOCKING. *JB
NHTSA ODI #10538639
84,334 miles · Jun 25, 2013
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 73 MPH THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF FAILURE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR INSPECTION. THE VEHICLE…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 73 MPH THERE WAS A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF FAILURE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR INSPECTION. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE IGNITION COIL ASSEMBLY, HLA ENGINE CONTROL MODULE AND PCM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,334. ...UPDATED 07-24-13 *BF THE CONSUMER STATED AFTER THE REPAIRS WERE DONE, THE VEHICLE CONTINUED TO EXHIBIT ERRATIC IRREGULAR SHIFTING, ALTHOUGH NOT TO THE EXTENT FOR WHICH HE BROUGHT THE VEHICLE IN.
NHTSA ODI #10521648
63,000 miles · Jun 19, 2013
EnginePower Train
I HAVE BEEN EXPERIENCING VERY ODD UNEXPLAINABLE EVENTS WITH MY 2007 FORD EDGE SINCE FALL OF 2012 WHICH HAS NOW RESULTED IN FULL FAILURE OF MY TRANSMISSION. BEGINNING IN THE FALL, MY EDGE STARTED TO GIVE ME WARNING MESSAGES ON MY ELECTRONIC DASH PANEL READING "TIRE PRESSURE MONITOR FAULT", ONCE PUT IN REVERSE, THE CAR WOULD MAKE…
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I HAVE BEEN EXPERIENCING VERY ODD UNEXPLAINABLE EVENTS WITH MY 2007 FORD EDGE SINCE FALL OF 2012 WHICH HAS NOW RESULTED IN FULL FAILURE OF MY TRANSMISSION. BEGINNING IN THE FALL, MY EDGE STARTED TO GIVE ME WARNING MESSAGES ON MY ELECTRONIC DASH PANEL READING "TIRE PRESSURE MONITOR FAULT", ONCE PUT IN REVERSE, THE CAR WOULD MAKE A VIOLENT JERKING MOTION AND LOUD UGLY SOUND. THE MESSAGE ON THE DASH WOULD THEN CHANGE TO READ "ODB DATA ERROR". THE WRENCH AND AIRBAG ICONS WOULD BE LIT. AFTER SHIFTING TO DRIVE, THE CAR SOUNDED AS IF IT WAS IN HIGH GEAR, BUT IT WOULD REFUSE TO ACCELERATE TO A FAST SPEED. ONCE DRIVING, THE SPEEDOMETER WOULD NOT REGISTER SPEED, IT WOULD SIT AT 0 MPH. THE DIGITAL ODOMETER FAILED TO DISPLAY ANYTHING. AS I DROVE, THE TRANSMISSION WOULD NOT SHIFT OR IT WOULD SEEM TO TRY TO SHIFT AND THEN THE CAR WOULD MAKE THE SAME VIOLENT JERKING MOTION AS I EXPERIENCED WHEN I PUT IT IN REVERSE. IF I STOPPED, IT WOULD BE DIFFICULT TO GET THE CAR MOVING, IT WOULDN'T WANT TO MOVE/ACCELERATE. THE CAR WOULD ALSO MAKE UNEXPECTED LUNGING MOVEMENTS WHILE DRIVING. THE CAR WOULD ALSO ON OCCASION SUDDENLY STOP ACCELERATING WHILE DRIVING, ALMOST AS IF IT HAD AUTOMATICALLY SHIFTED INTO LOW GEAR. THIS HAPPENED TO ME SEVERAL TIMES WHILE DRIVING ON THE EXPRESSWAY. NOT SAFE! ON MONDAY, JUNE 17, 2013, MY TRANSMISSION FAILED COMPLETELY. UNACCEPTABLE FOR A CAR MY AGE! AS I HAVE BEGUN TO INVESTIGATE THIS PROBLEM ON THE WEB, TO MY SURPRISE, THIS PROBLEM IS EXTENSIVE. FORD OWNERS HAVE BEEN COMPLAINING ABOUT THIS FOR YEARS, YET FORD HAS FAILED TO RECOGNIZE THIS PROBLEM WITH A RECALL. HELP! THIS PROBLEM IS COSTLY AND POTENTIALLY HAZARDOUS!!! *TR
NHTSA ODI #10520706
74,000 miles · Apr 3, 2013
Engine
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUTTERED AND THERE WAS A LOSS OF ACCELERATION POWER. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION COI…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUTTERED AND THERE WAS A LOSS OF ACCELERATION POWER. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL, SPARK PLUGS AND THE ECM SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
NHTSA ODI #10505520
73,350 miles · Jan 29, 2013
Electrical SystemEngine
WHILE DRIVING MY FIVE OLD SONS TO SCHOOL YESTERDAY MORNING, I START NOTICING THE CAR STOPS CHANGING SPEED AND START SHAKING ALL THE SUDDEN THEN THE ENGINE SERVICE LIGHT START BLINKING. I HAVE SLOWED DOWN AND KEEP DRIVING MY SOON TO SCHOOL BUT IT WAS BAD EXPERIENCE DRIVING WITH MORNING TRAFFIC. I AM GLAD THAT I AM NOT DRIVING ON …
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WHILE DRIVING MY FIVE OLD SONS TO SCHOOL YESTERDAY MORNING, I START NOTICING THE CAR STOPS CHANGING SPEED AND START SHAKING ALL THE SUDDEN THEN THE ENGINE SERVICE LIGHT START BLINKING. I HAVE SLOWED DOWN AND KEEP DRIVING MY SOON TO SCHOOL BUT IT WAS BAD EXPERIENCE DRIVING WITH MORNING TRAFFIC. I AM GLAD THAT I AM NOT DRIVING ON THE BIG HIGHWAYS THE CONSEQUENCE COULD BE DIFFERENT. THE DEALER TOLD ME THE IGNITION COMPUTER (RPM) IS CAUSING ONE OF THE IGNITION COIL TO MELT AND CRACK. FOR SURE THIS IS A BIG SAFETY CONCERN ON THIS CAR THAT REQUIRES RECALL. *TR
NHTSA ODI #10495154
15,000 miles · Oct 22, 2012
EnginePower Train
IF I ACCELERATE MORE THAN 15 MPH THE CAR WOULD WHAT I CALL "SLAM" INTO THE NEXT GEAR. WHEN I AM ACCELERATING ONTO THE HIGHWAY OR ACCELERATE AND THEN BACK OFF THE GAS AND GO AGAIN OR IF I ACCELERATE INTO THE PASSING LANE THE CAR DOESN'T DRIVE. I HAVE HAD THE CAR TO BETHLEHEM FORD, KELLY FORD IN EMMAUS AND GILBOY FORD IN WHITEHALL…
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IF I ACCELERATE MORE THAN 15 MPH THE CAR WOULD WHAT I CALL "SLAM" INTO THE NEXT GEAR. WHEN I AM ACCELERATING ONTO THE HIGHWAY OR ACCELERATE AND THEN BACK OFF THE GAS AND GO AGAIN OR IF I ACCELERATE INTO THE PASSING LANE THE CAR DOESN'T DRIVE. I HAVE HAD THE CAR TO BETHLEHEM FORD, KELLY FORD IN EMMAUS AND GILBOY FORD IN WHITEHALL FOR THE PROBLEM TWO TIMES AT EACH LOCATION. NO ONE CAN FIND OUT WHAT IS WRONG. CONTACTED FORD DIRECTLY AND THEY SAY TAKE IT TO THE DEALERSHIP FOR REPAIR, I TOLD THEM I DID NUMEROUS TIMES AND THEY TOLD ME THIS."THE CAR LEARNS HOW YOU DRIVE, SO WHEN YOU DRIVE OUT OF CHARACTER THE CAR BASICALLY REACTS BY TELLING YOU NOW WAIT A MINUTE I DON'T KNOW WHAT YOU'RE DOING AND THE CAR REACTS IN A CONFUSED MANNER". THEY ALSO TOLD ME THAT BECAUSE I'M NOT AN AGGRESSIVE DRIVER THAT WHEN I DO DRIVE AGGRESSIVE "THE CAR DOESN'T UNDERSTAND". I DRIVE HIGHWAY EVERY DAY TO AND FROM WORK, I HAVE TO BE AGGRESSIVE MOST OF THE TIME TO SURVIVE ON THE HIGHWAY AND KEEP UP WITH TRAFFIC. I HAVE ASKED THE DEALERSHIP TO COME DOWN THE BLOCK SO I CAN SHOW THEM WHAT THE CAR DOES SINCE IT DOES IT EVERY DAY WHEN I LEAVE WORK BUT THEY TELL ME THEY CAN'T BECAUSE IT IS A LIABILITY ISSUE FOR THEM TO DRIVE IN THE CAR WITH ME. THEY HAVE HAD THE CAR AND CAN'T MAKE IT REPEAT THE SITUATION; I HAVE GONE ON TEST RIDES WITH A MECHANIC AND CAN'T MAKE IT REPEAT THE PROBLEM. I WAS TAKING ONE OF OUR EMPLOYEES TO GO PICK UP ONE OF THE COMPANY VEHICLES AT GILBOY AND I SAID DO YOU WANT ME TO SHOW YOU WHAT MY CAR DOES AND HE SAID YES. SO I MADE THE CAR DO THE SLAMMING INTO GEAR AND HE SAID THAT ISN'T RIGHT HE TRIED TO FIGHT FOR ME AT GILBOY BUT THEY SAID AGAIN NO CODE AND THEY COULDN'T REPEAT THE SITUATION. NOW MY CAR IS ALMOST OUT OF WARRANTY AND STILL NO FIX. I DON'T HAVE MONEY TO MAKE MAJOR REPAIRS TO A CAR THAT IS WHY I BOUGHT NEW AND I DON'T HAVE MONEY TO BUY A NEW CAR. *TR
NHTSA ODI #10481417
175,000 miles · Jun 5, 2012
Electrical SystemEngineFire
THE 2007 FORD EDGE STARTED TO HAVE A PROBLEMS, SHAKING, STALLING. 6/1/12 TOOK VEHICLE TO PEP BOYS THINKING IT WAS A SENSOR OR SOMETHING SIMILAR. THE IGNITION COILS WERE MELTED FROM A ENCLOSE EXPLOSION OF THE PART.. UPON REPLACING THE PARTS, THE CAR FAIL TO RUN PROPERLY. PEP BOYS CALLED THE LOCAL FORD DEALERSHIP TO INQUIRE …
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THE 2007 FORD EDGE STARTED TO HAVE A PROBLEMS, SHAKING, STALLING. 6/1/12 TOOK VEHICLE TO PEP BOYS THINKING IT WAS A SENSOR OR SOMETHING SIMILAR. THE IGNITION COILS WERE MELTED FROM A ENCLOSE EXPLOSION OF THE PART.. UPON REPLACING THE PARTS, THE CAR FAIL TO RUN PROPERLY. PEP BOYS CALLED THE LOCAL FORD DEALERSHIP TO INQUIRE FORD DEALERSHIP KNEW RIGHT AWAY WHAT THE PROBLEM WAS. THEY OPENLY ADMITTED THAT THIS WAS A SERIOUS FIRE DANGER AND THE CAR HAD TO BROUGHT TO THEM TO FIX. HAS SOMETHING TO WITH THE ENGINE COMPUTER BUT..... NO RECALL FOR YEAR 2007 WAS TOLD HOW LUCKY I WAS THAT THE CAR DID NOT EXPLODE OR CATCH FIRE. THE FORD SERVICE DEPT HAS RUN INTO THE PROBLEM SEVERAL TIMES AND SEEM TO AWARE OF THE DANGER OF THIS PROBLEM. I WAS FORCED TO PAY FORD DEALERSHIP PRICES FOR 6 FORD IGNITION COILS AT THEIR PRICE, NEW ENGINE COMPUTER AT FORD PRICE PLUS LABOR AT FORD LABOR PRICES, PLUS TUNE UP. AND NO ASSURANCE THAT MY CAR WOULD NOT CATCH FIRE OR EXPLODE FOR THAT FACT I WOULD SAY THAT THIS IS A CONSUMER SAFETY ISSUE, WOULDN'T YOU? *TR
NHTSA ODI #10460719
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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