2021 Ford Ecosport

Was driving the vehicle going approximately 35-40 miles per hour. Lost all power to the vehicle, no ability to steer or control the vehicle. Once vehicle stopped and after additional inspection at the Ford dealership was informed vehicle had experienced engine failure. First was told it occurred under current belt recall, later told engine failure occurred because of coolant leaking into oil. I was told it is a know problem and recall issue for Ford Escapes and other models with same EcoBoot engines, but that for the EcoSport it has not been recognized as a problem by Ford. Was told that I would need to pay $8816.38 to replace engine. The vehicle had approximately 9600 miles at time of engine failure. I contacted Ford and was told the vehicle was 1-3months outside of buyback timeframes. I was told to take the vehicle to another dealership and they would take care of everything, that has yet to happen.

I received a letter in the mail a year ago 2024-01-08 concerning a recall on my 2021 ford ecosport. The recall involves the oil pump drive belt or drive belt tensioner which may fail, resulting in a loss of engine oil pressure and as a result it may lead to a loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash. I am concerned for the safety of myself as well as others . The parts won’t be available till the first quarter of 2025 my car has already started leaking oil and I am terrified . This is unacceptable I have to wait almost a whole year before parts can become available. Something needs to be done this is a huge safety concern.

On several occasions I've experienced delays with transmission shifting internally while in drive. (Had a few powertrain failure codes pop up, was told by shop that it will happen when all 4 wheels try to grip and can't at same time- independence ford). Have code dates in my ford app - and on 12/14/22 it happened again, this time accompanied by heater and blower motor cutting in and out, lights for heater, blower were strobing. (I have video of this issue, it won't upload) the defroster turned on when I powered off the heat and powered on. Ford shop notified and shown video, was told they couldn't replicate it. Had a few more occasions where transmission slipped w powertrain notification again, still unable to replicate per ford shop, despite codes. In July, 23 son had accident w car and delays were noted to guy at ford shop quick lane... codes present as well, and was within my warranty. The shop declined to submit issue to the warranty for my car, telling me to submit it to my car insurance first because of the damage to the front. I was promised by mgr from the shop, it would be covered if my insurance denied it, as it was reported while under 60,000 mile warranty. I was told by insurance companies and ford shop that car was safe to drive post accident until parts arrive, parts arrived and in Oct it was 3,000 miles outside of warranty, again checked with the shop regarding honoring the warranty, the insurance co denied it, stating it wasn't caused by son's accident. I reached out to ford to let them know insurance made a determination denying it and scheduled to drop it off to them. I had double checked again regarding honoring the warranty and was assured it would be. Vehicle was no longer drivable, so it was towed to ford location. I received a call telling me that it was out of warranty, it didn't matter what I was told previously. The manager was mistaken & never should've said what was said & the repair for bodywork was made elsewhere, so I I'm not helping."

EcoSport. Lease [XXX]. Car broke down at 6900 miles [XXX], was fixed and broke down again at 10,300 miles ([XXX]-towed to North Brothers Ford. same problem. (oil pump and engine issues). Apparently a fix won't be available until 2nd quarter in 2024, probably looking at June. I've been told that I cannot be given a loaner until the car is torn down and checked out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car has more than once accelerated on its own without any cruise control or pressing of the gas pedal. Usually just a short burst in low speed areas like parking lots. The engine almost retroactively overreacts to a light tap on the gas pedal. So far have caught it every time and been able to hit the brakes but figured should at least let it be known