2021 Ford Ecosport

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to brake as intended. In addition, the vehicle was idling abnormally rough. The contact stated that when the vehicle was started the next morning, the low oil pressure warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,111. VIN tool confirms parts not available.

The contact owns a 2021 Ford EcoSport. The contact stated that while operating the vehicle the check engine light had illuminated, The vehicle would not accelerate past 30 MPH and white smoke was present coming from the exhaust system. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The contact was informed of the NHTSA Campaign Number: 23V905000(Engine, Engine Cooling). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 67,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while parked in a parking space with the vehicle in drive and the brake pedal depressed, the vehicle started to roll. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2021 Ford Ecosport. The contact stated that while driving into the driveway and pressing the brake pedal, the braking system malfunctioned and the vehicle failed to stop before crashing into the side of the home. During the crash no injuries were reported, no police report was taken and the brick wall was damaged. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The contact later received a recall letter for the NHTSA Campaign Number: 23V905000(Engine and Engine Cooling). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 18,500.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Auto START/STOP intermittently locked the vehicle. After being idle at a red light and attempting to accelerate, the vehicle stalled. The contact restarted the vehicle and was able to continue driving. There were no warning lights illuminated. The vehicle was hesitating while attempting to accelerate. The failure occurred three times before the vehicle was taken to the dealer. The failure recurred approximately one month after the vehicle was first repaired. The contact stated that after the vehicle was shifted in reverse, the vehicle failed to respond. The contact stated that the accelerator pedal was depressed, and the vehicle responded, however, the vehicle failed to exceed 10 MPH. The contact stated that after arriving at the residence, the vehicle was turned off and restarted and there was a loud pop coming from the engine compartment. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed. The transmission was repaired after the first failure. The dealer diagnosed that the transmission had failed again and needed to be repaired; however, the vehicle had not been repaired after the second failed. The manufacturer was made aware of the failure. The failure mileage was 21,485. VIN tool confirms parts not available.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound. The contact stated that while the accelerator pedal was depressed, the vehicle failed to function as intended. Additionally, the check engine and engine oil pressure warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed engine oil pump. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The contact stated that several attempts were needed to restart the vehicle. The contact stated that 2 hours after clearing PCV valve and driving approximately 40 MPH and attempting to accelerate, the vehicle failed to respond. There were no warning lights illuminated. The contact coasted the vehicle to the side of the roadway and had the vehicle towed to the dealer. The dealer confirmed that the VIN was included in the recall. The dealer determined that the drive belt and tensioner had failed and needed to be replaced. The manufacturer was made aware of the failure and confirmed that there was no part to do the recall repair. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage 80,000. VIN tool confirms parts not available.