2021 Ford Ecosport

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the vehicle stalled. The vehicle restarted after 20 minutes. The Check Engine warning light was illuminated. The "Charging System Failed" message was displayed. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) recall repair. The vehicle was taken back to the local dealer, where it was diagnosed with needing the EVAP purge system replacement. The vehicle was repaired; however, the Check Engine warning light illuminated while leaving the dealer. The vehicle was taken to the same dealer, who informed the contact that a diagnostic test was needed, and that there was no warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,688.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 60-65 MPH, the low oil pressure warning light was illuminated. The contact exited the highway and pulled into a truck stop service station, where the contact was informed that the oil level was normal. The contact resumed driving, and the check engine warning light illuminated while pulling out of the parking lot. The contact was able to drive to the nearest Walmart station, but no technician was available. The vehicle was taken to O'Reilly, where the vehicle stalled upon pulling into the parking lot. The vehicle was diagnosed with an undisclosed failure. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer determined that the failure was related to a recall. The dealer sent a claim to the manufacturer, and the manufacturer informed the dealer that the recall part was shipped. However, upon following up with the dealer, the contact was informed that the part could not be tracked, and there was no estimated time for arrival. Additionally, the contact was informed that the manufacturer was sending 60-80 parts to the dealers nationwide, per week. The vehicle was not yet repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed on the turnpike, the vehicle made an abnormal sound before it stalled. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer where it was diagnosed with engine failure. The failure was associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low engine oil warning light illuminated. The contact researched and confirmed that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts had been ordered for the repair. The vehicle had remained at the dealer for five months, and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the VIN would be placed on a waiting list for an engine replacement. The failure mileage was approximately 50,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated that the vehicle was overheating and was parked until the engine cooled down. The failure was persistent, and the engine continued to overheat. The vehicle was driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall repair for the replacement of the engine. In addition, the contact was informed that the engine was on back order. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with cooling fan and control module failures. The contact was informed that the cooling fan and cooling module needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under the recall. The contact declined to pay for the repair. The contact stated that the vehicle was purchased in September 2025. The contact stated that prior to the purchase, the vehicle was taken to the dealer to be serviced. The original owner was informed that there were no open recalls associated with the VIN. The contact stated the dealer was the original dealer that serviced the vehicle in September 2025. The manufacturer was made aware of the failure, and three cases were filed. The failure mileage was 80,460.

The contact's father owns a 2021 Ford EcoSport. While the owner was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The crankshaft warning light was illuminated. The contact stated that the vehicle failed to accelerate above 50 MPH. The vehicle was taken to the dealer, where the contact's father was informed that the spark plugs were smashed. The owner was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with ignition coil failures. The contact was informed that the ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure occurred while the contact's parents were traveling out of state, through the mountains. The vehicle was previously repaired in December 2025 under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the engine was replaced. In addition, the replacement engine failure had started after less than 1,000 miles. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 38,457.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The vehicle was taken to the dealer, and the contact was informed that the part was not available and needed to be ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Ford EcoSport. The contact stated that on three separate occasions, the oil pump drive tensioner belt had failed and was replaced. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). After the repairs were performed, the failure reoccurred, and the contact was informed that the part needed to be replaced another time. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

The contact owns a 2021 Ford EcoSport. The contact stated that while driving approximately 35 MPH, the low oil pressure warning light illuminated. The contact heard an abnormally tapping sound coming from the engine compartment, and there was white smoke coming from the exhaust pipe and under the hood. The contact pulled over and turned off the vehicle. The vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil drive belt tensioner arm had failed and caused the engine to seize. The dealer informed the contact that the engine and oil pump needed to be replaced. The contact stated that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and had been placed on a waiting list by another dealer for the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the engine and oil pump for the year and the model vehicle were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 69,000.

The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.