NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
9 reportsMileage unknown · Jan 12, 2022
Structure
The rubber body mounts that are used between the body and chassis have deteriorated and crumbled to the point that there is nothing left but the bolt where a mount or bushing once was and this has happened within 100,000 or less on this vehicle when first noticed due to very harsh ride, body roll, popping and screeching noise fr…
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The rubber body mounts that are used between the body and chassis have deteriorated and crumbled to the point that there is nothing left but the bolt where a mount or bushing once was and this has happened within 100,000 or less on this vehicle when first noticed due to very harsh ride, body roll, popping and screeching noise from underneath van due to the rubber missing in places. This has been a constant problem with our f-250 Ford trucks as well and we do not drive the van or trucks off road and do not tow either and never drive in salt on roads in the winter so this is not due to road salt or muddy wet conditions of off roading as we are in the house cleaning business and never drive on anything other than paved or solid driveways on all jobs and do not work if bad weather is present. The bad mounts cause severe body roll, radiator damage due to bottom of radiator making contact with frame because rubber eventually fell apart and caused body to contact chassis cracking the radiator on bottom and the flexing due to instability cracked the side casing on radiator as well. This has been a safety issue for years and the new Ford trucks are still having this issue as we are dealing with this again on the new truck with less than 60,000 miles and this is the truck that we use to estimate jobs so it's basically a town truck and shouldn't be having failing body mounts. I believe during an accident the body could separate from chassis if this isn't corrected and it greatly affects the handling and ride of the vehicle when body contacts the chassis and also damages other components such as radiator. Reapirs about 2000.00 for new mounts replacement.
NHTSA ODI #11447150
110,000 miles · Mar 1, 2018
Electrical SystemFire
TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT THE ELECTRICAL WIRES MELTED ON HIS VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TONY BETTEN & SON'S FORD INC (3839 PLAINFIELD AVE NE IN GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRE H…
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TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT THE ELECTRICAL WIRES MELTED ON HIS VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TONY BETTEN & SON'S FORD INC (3839 PLAINFIELD AVE NE IN GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRE HARNESS AND BLOWER SWITCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #11075670
25,000 miles · Oct 17, 2017
Unknown Or Other
WHEN I AM DRIVING IN MY TRUCK , MANY TIMES , WITH THE WINDOWS UP , I CAN SMELL EXHAUST IN MY CAB . MANY TIMES ON THE HIGHWAY , WHETHER THE WINDOWS ARE UP OR DON , WHEN I ACCELERATE , STRONG FUMES ENTER MY CAB AREA . THIS SITUATION ALWAYS HAPPENS AND CONTINUES TO HAPPEN !!
NHTSA ODI #11033973
49,900 miles · Sep 14, 2017
Suspension
TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED. THE RANDALL REEDS PARK CITIES DEALER IN FORD, DALLAS WAS CONTACTED AT PHONE NUMBER: 214-358-8800, BUT THE DEALER DID NOT RETURN THE CALL. THE MANUFACTURER WAS NOT M…
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TL* THE CONTACT OWNS A 2010 FORD E-250. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED. THE RANDALL REEDS PARK CITIES DEALER IN FORD, DALLAS WAS CONTACTED AT PHONE NUMBER: 214-358-8800, BUT THE DEALER DID NOT RETURN THE CALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,900.
NHTSA ODI #11023428
95,000 miles · Sep 4, 2017
Engine
SPARK PLUG WAS PUSHED OUT OF THE CYLINDER HEAD BY CYLINDER COMPRESSION RESULTING IN POWER LOSS AND FIRE CONCERN. THESE ARE FACTORY INSTALLED SPARK PLUGS AND HAVE NEVER BEEN SERVICED. THE CONDITION OCCURRED AFTER A 200 MILE TRIP. THIS VEHICLE HAS 95K MILES AND HAS BEEN ROUTINELY SERVICED.
NHTSA ODI #11021315
150,000 miles · Feb 14, 2017
Suspension
THE DEATH WOBBLE OCCURS WHEN YOU HIT A BUMP IN THE ROAD LARGE OR SMALL . I HAVE BEEN REPLACING EVERYTHING ON THE FRONT END . JUST ROTATED TIRES GOING TO SEE IF THAT WORKS
NHTSA ODI #10954430
Mileage unknown · Feb 24, 2014
Tires
2010 FORD E250. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES RECALL NOTICE. CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT TIRES. *SMD THE CONSUMER STATED ON MARCH 15, 2013, SHE EXPERIENCED A PROBLEM WITH ONE OF THE TIRES. AN INSPECTION REVEALED A BULGE ON THE SIDEWALL. THE TRUCK WAS TAKEN TO A REPAIR SHOP, WHERE SHE WAS INF…
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2010 FORD E250. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES RECALL NOTICE. CONSUMER REQUESTS REIMBURSEMENT FOR REPLACEMENT TIRES. *SMD THE CONSUMER STATED ON MARCH 15, 2013, SHE EXPERIENCED A PROBLEM WITH ONE OF THE TIRES. AN INSPECTION REVEALED A BULGE ON THE SIDEWALL. THE TRUCK WAS TAKEN TO A REPAIR SHOP, WHERE SHE WAS INFORMED THE TIRES DID NOT MEET THE OEM SPECIFICATIONS. ALL OF THE TIRES WERE REPLACED AT A COST OF $ 862.94. UPON RECEIPT OF THE RECALL, THE CONSUMER CHECKED THE SPARE TIRE ON THE VAN, AND DISCOVERED IT WAS ONE OF THE RECALLED TIRES IN THE NOTICE, AS VERIFIED BY THE LOCAL FORD DEALERSHIP. THE DEALERSHIP WAS ADDRESSING THE REPLACEMENT TIRE OF THE SPARE TIRE, THAT WAS STILL IN HER POSSESSION. THE CONSUMER STATED THE TIRES THAT WERE REPLACED BACK IN MARCH, WERE THE SAME AS THE SPARE TIRE, THAT WAS RECALLED. THE CONSUMER IS SEEKING REIMBURSEMENT.
NHTSA ODI #10565131
67,854 miles · Jun 14, 2013
Electrical SystemService BrakesVehicle Speed ControlCrash
BRAKES LOCKED UP AND WOULD NOT RELEASE NOR SLOW THE VEHICLE RESULTING IN CRASH. *TR
NHTSA ODI #10519816
Mileage unknown · Jan 26, 2011
Service Brakes, HydraulicVehicle Speed ControlCrash
TL*THE DRIVER OWNS A 2010 FORD E-250. WHILE DRIVING APPROXIMATELY 15 MPH THE DRIVER ATTEMPTED TO APPLY THE BRAKES BUT THE PEDAL WOULD NOT ENGAGE. THE VEHICLE THEN SURGED FORWARD UNTIL IT CRASHED. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WH…
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TL*THE DRIVER OWNS A 2010 FORD E-250. WHILE DRIVING APPROXIMATELY 15 MPH THE DRIVER ATTEMPTED TO APPLY THE BRAKES BUT THE PEDAL WOULD NOT ENGAGE. THE VEHICLE THEN SURGED FORWARD UNTIL IT CRASHED. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED OR NOT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT DIAGNOSED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
NHTSA ODI #10378797
Official recalls
10May 24, 2016
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Nov 20, 2015
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 17, 2015
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Nov 4, 2015
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 5, 2014
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Oct 3, 2014
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Sep 23, 2014
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Jul 10, 2014
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Consequence & remedy
Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
Jun 21, 2013
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence & remedy
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Aug 31, 2011
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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