NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
5 reportsClear category filter100,000 miles · Sep 7, 2016
Steering
TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE TURNING THE VEHICLE AT 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR…
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TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE TURNING THE VEHICLE AT 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10904470
217,000 miles · Jun 17, 2016
Electrical SystemSteering
TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE A VERY LOUD NOISE AND DECREASED IN SPEED WHILE TURNING. THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION ELECTRONIC ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED AND TH…
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TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE A VERY LOUD NOISE AND DECREASED IN SPEED WHILE TURNING. THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION ELECTRONIC ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.
NHTSA ODI #10874920
38,000 miles · Nov 3, 2015
Steering
THE "SERVICE ADVANCE TRACK" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE MY PURCHASE OF THIS USED VEHICLE 3 MONTHS AGO. I TOOK TO THE FORD DEALERSHIP FOR DIAGNOSIS THIS MORNING AND WAS INFORMED THAT THE ELECTRONIC STEERING GEAR BOX NEEDED REPLACEMENT AT A COST OF $1500. IT WAS ADDITIONALLY EXPLAINED THAT STEERING COULD FAIL D…
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THE "SERVICE ADVANCE TRACK" WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE MY PURCHASE OF THIS USED VEHICLE 3 MONTHS AGO. I TOOK TO THE FORD DEALERSHIP FOR DIAGNOSIS THIS MORNING AND WAS INFORMED THAT THE ELECTRONIC STEERING GEAR BOX NEEDED REPLACEMENT AT A COST OF $1500. IT WAS ADDITIONALLY EXPLAINED THAT STEERING COULD FAIL DUE TO THIS CONDITION. AT THIS TIME I HAVE NOT EXPERIENCED ANY STEERING ISSUES HOWEVER I AM DEEPLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE.
NHTSA ODI #10787958
19,061 miles · Feb 23, 2015
Electrical SystemEnginePower Train
2011 E-150 ECONOLINE. CONSUMER SEEKING ARBITRATION FOR VEHICLE. *TA THE CONSUMER STATED THE VEHICLE HAD AN OIL LEAK. THE REAR MAIN SEAL WAS REPLACED TWICE, THE TRANSMISSION WOULD LOCK UP, THE STEERING GEAR BOX WAS LEAKING FLUID, THE BATTERY WAS REPLACED. *JB
NHTSA ODI #10663893
20 miles · Jun 22, 2011
SteeringSuspension
THIS VEHICLE, A 2011 E-150 FORD VAN WAGON. STEERING BECOMES UNCONTROLLABLE STARTING AT 50 MPH AND BECOMES PROGRESSIVELY WORSE AS SPEED INCREASES TO 75 MPH. THE 2 PRIOR INCIDENCES REFERENCED ABOVE OCCURRED BETWEEN 50-75 MPH. ANY SLIGHT ADJUSTMENTS BY DRIVER, ESPECIALLY AT 70 MPH, CREATES SWAY CONDUCIVE TO ROLLOVER. IT SEEMS AS I…
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THIS VEHICLE, A 2011 E-150 FORD VAN WAGON. STEERING BECOMES UNCONTROLLABLE STARTING AT 50 MPH AND BECOMES PROGRESSIVELY WORSE AS SPEED INCREASES TO 75 MPH. THE 2 PRIOR INCIDENCES REFERENCED ABOVE OCCURRED BETWEEN 50-75 MPH. ANY SLIGHT ADJUSTMENTS BY DRIVER, ESPECIALLY AT 70 MPH, CREATES SWAY CONDUCIVE TO ROLLOVER. IT SEEMS AS IF THE "POWER ASSIST" INTERFERES WITH DRIVER'S CONTROL OF STEERING WHEEL. AT HIGHER SPEEDS, OVER-STEER IS CREATED AND WHEN THE DRIVER MAKES A CORRECTION, A SWAYING EFFECT IS CREATED. AS SPEED INCREASES, THE POWER ASSIST FUNCTION IS SUPPOSED TO DIMINISH, GIVING DRIVER FULL CONTROL. TECHNICIANS AT DEALERSHIP CONFIRMED ABOVE SYMPTOMS AND STATED AN ENGINEERING PROBLEM BECAUSE ALIGNMENT WAS ACCORDING TO SPECS. THEREAFTER WHAT IS DESCRIBED OCCURRED EVERY TIME IN THE RANGE BETWEEN 55-75 MPH. STEERING AND HANDLING IS EXTREMELY DANGEROUS AT SPEEDS ABOVE 55 MPH. THE CONSUMER STATED THE SWAY BAR IS UNDERSIZED WHICH TENDS TO SHIFT TO THE RIGHT CAUSING METAL TO METAL CONTACT. SWAY BARS ARE NOT SUPPOSED TO SHIFT, THEY ARE SUPPOSED TO REMAIN IN PLACE. UPDATED 08/05/11 THE CONSUMER ALSO STATED THE SHOCK ABSORBER BUSHING WAS CRACKED. UPDATED 08/24/11 THE SUSPENSION IS INADEQUATE AND THE BODY TOP ON TOP OF THE WHEEL FRAME MOVES WHEREAS THE BODY TRACKS. WHEN TRAVELING DOWN THE HIGHWAY AT 70 MPH, THE SUSPENSION CAN NOT HANDLE THE WIND RESISTANCE OF ANY CROSS WIND AT ALL. THE BODY OF THE VAN SHIFTS. UPDATED 09/08/11.*JB THE CONSUMER STATED THE PROBLEM IS DUE TO A BODY ROLL ISSUE. UPDATED 09/13/11.*JB UPDATED 09/20/11.*JB UPDATED 09/27/11.*JB UPDATED 10/03/11. *JB THE CONSUMER STATED A RE-CERTIFIED ASE MECHANIC EXAMINED THE VEHICLE WITH HIM AND THE MECHANIC POINTED OUT THE METAL TO METAL CONTACT BETWEEN THE SWAY BAR AND THE FRAME BRACKET WAS THE RESULT OF THE SWAY BAR SHIFTING FROM RIGHT TO LEFT. THE CONSUMER BELIEVED THAT THE LAST SHIFT MOVEMENT WAS SO STRONG, THAT THE BAR REMAINED SKEWED, JAMMED AND LOCKED UP. THE TOP OF EACH LINK WAS SEVERELY ANGLED TOWARD THE PASSENGER SIDE. UPDATED 11/17/11
NHTSA ODI #10409490
Official recalls
10Nov 4, 2015
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 5, 2014
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Sep 23, 2014
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Jul 10, 2014
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Consequence & remedy
Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
Mar 4, 2014
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Consequence & remedy
Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
Jun 21, 2013
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence & remedy
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Aug 31, 2011
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Aug 26, 2011
Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."
Consequence & remedy
Consequence: The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.
May 31, 2011
ROUSH PERFORMANCE PRODUCTS IS RECALLING CERTAIN 2011 FORD E-SERIES VANS EQUIPPED WITH 5.4 OR 6.8 LITER ENGINES THAT HAVE BEEN ALTERED BY ROUSH TO OPERATE USING THE ROUSH LIQUID PROPANE AUTOGAS FUEL SYSTEM. A VALVE IN THE SYSTEM MAY HAVE BEEN MISMACHINED ALLOWING A PROPANE LEAK.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.
Remedy: ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Apr 20, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 E-150, E-250, E-350 AND E-450 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." IT MAY BE POSSIBLE THAT UNDER UNUSUALLY HIGH LOADS, SUCH AS DURING A CRASH, THE DRIVER POWER SEAT TRACK WORM GEAR MAY FRACTURE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.
Remedy: DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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