1999 Ford Contour

NAR 06/19/2003. *MR THE CONSUMER HAD HIS VEHICLE TOWED TO VISTA FORD APPROX 3 TIMES IN ONE MONTH FOR A BROKEN FUEL PUMP THAT NEEDED TO BE REPLACED.THE VEHICLE HAD A B ROKEN RADIO ANTENNA AND A VIBRATION WHICH WAS COMING FROM THE TIRES. IN ADDITION TO ALL THE OTHER PROBLEMS THE DASHBOARD WAS COMING APART AND THE FLOOR MATERIAL UNDER THE HOOD OF THE DRIVER AND PASSENGER SEAT WAS COMING APART. FORD HAS NOT OFFERED ANY ASSISTANCE IN EXPEDITING FEES AND COST OF REPAIRS. PLEASE ASSIST IN RESOLVING MATTERS. *CB *JB

I AM AN ORIGINAL OWNER OF A 1999 FORD CONTOUR SE SPORT. ABOUT 2 YEARS AGO THERE WAS A MAINTENANCE RECALL FOR THE CONTOUR'S DASH COMING UP DUE TO BAD GLUE. I TOOK MY VEHICLE TO THE NEAREST FORD DEALERSHIP AND FOUND THAT MY DASH WAS SO BAD IT HAD TO BE REPLACED. MY CAR WAS STILL UNDER WARRANTY AT THIS TIME ALSO. NOW MY DASH IS COMMING UP JUST LIKE IT DID BEFORE, EVIDENTLY THE DASH THEY REPLACED IT WITH STILL HAD THE DEFECTIVE GLUE IN IT. I CONTACTED FORD EXPLAINING THIS TO THEM AND FINDING OUT THAT THE MAINTENANCE ORDER HAD ENDED LAST YEAR. I TOLD THEM ABOUT IT BEING REPLACED AND DOING THE SAME THING IT DONE BEFORE WHILE ALSO EXPLAINING MY CONCERN ABOUT THE PASSENGER SIDE AIRBAG RELEASING AT ANY GIVEN TIME. THIS COULD VERY WELL HURT SOMEONE LIKE MYSELF WHO HAS HAD OPEN HEART SURGERY AND THEN HAD TO HAVE MY CHEST REWIRED DUE TO MY STERNUM NOT FUSING BACK TOGETHER CORRECTLY NOT TO MENTION WHAT THIS COULD DO TO ONE OF MY CHILDREN. THEY REFUSE TO REPAIR MY DASH EVEN THOUGH I DID WHAT THE LETTER TOLD ME AND COULDN'T HAVE AVOIDED THIS PROBLEM FROM HAPPENING AGAIN. I DIDN'T MAKE THE DASH NOR DID I MAKE THE GLUE, BUT I UPHELD MY RESPONSABILITIES. THIS IS A SAFETY CONCERN AND SHOULD BE REPAIRED BY FORD AT THERE EXPENSE NOT MINE. *JB

THE DASH BOARD ON MY 1999 CONTOUR HAS CURLED BACK AND THE VENT MECHANISM HAS COME OUT. NOW, THE DEFROSTER IS OBSTRUCTED AND DOES NOT DEFROST MY WINDSHIELD PROPERLY. MY WINDSHIELD HAS NOW CRACKED. THE DEALER SAID THIS WAS THE SUBJECT OF A RECALL, BUT THE RECALL IS NOW "EXPIRED".OTHER PROBLEMS WITH THE CAR: THE RADIO SPEAKERS HAVE FAILED. THE DRIVER'S SIDE WERE REPLACE UNDER MY WARRANTY, BUT NOW THAT I AM OUT OF THE WARRANTY, THE PASSENGER SIDE SPEAKERS ARE SHOT; THE DOME LIGHT DOES NOT TURN ON WHEN I OPEN THE DRIVER'S DOOR BUT IT DOES WHEN THE OTHER DOORS ARE OPENED; MY BLOWER MOTOR STOPPED WORKING AND I HAD TO HAVE IT REPLACED, AND IT NOW SMELLS LIKE IT IS BURNING WHEN I USE IT.*AK

THE VEHICLE HAD POOR GAS MILEAGE. THE DRIVERS WINDOW JAMMED. THE RUBBER PIECE AROUND THE FRAME OF THE RIGHT SIDE REAR PASSENGER'S SEAT CONSTANTLY CAME OFF. THE SHOULDER HARNESS ON DRIVER'S SIDE AND IN THE REAR SEATS TWISTED AND JAMMED. THE DASHBOARD COVER CAME LOOSE. THE RADIO OPERATED POORLY. THE TRUNK LATCH OFTEN REQUIRED MULTIPLE PULLS TO OPEN THE TRUNK. THE AIR BAG LIGHT INTERMITTENTLY CAME ON. WHILE DRIVING THERE WAS A WHINING/GRINDING NOISE. *AK *NLM

THE PASSENGER SIDE SEAT BELT LOCKED WHILE I WAS DRIVING ON THE INTERSTATE. THE ECOND TIME, IT JUST WOULD NOT RELEASE, AND I HAD TO CUT THE SEATBEAT SO THE PASSENGER COULD GET OUT. AIR CONDITIONER BLOWER SWITCH JUST WENT OUT ONE DAY. THE AIR CONDITIONER WILL ONLY WORK IF I KEEP THE CONTROL TURNED TO "HIGH." I WOULD LIKE TO HAVE BOTH OF THESE ITEMS REPLACED BY FORD, IF POSSIBLE. "*AK

OUR CAR HAS HAD PROBLEMS SINCE DAY ONE WE HAVE 2 DIFFERENT EMBLAMS ON THE FENDERS, WINDOW FELL OUT, SPEAKERS BUSTED, CARPET RUINED BY LEAKS, FAN SWITCH ONLY WORKS ON HIGH SETTING, INSTRUMENT PANEL SMOKED UP AS IF BURNING, HOOD DOESN'T MEET UP WITH COWL, TRUNK STAYS SOAKED, AND THERE ARE NUMEROUS OTHER PROBLEMS ALL HAPPENED WITHIN SIX MONTHS OF ORIGINAL PURCHASE. *AK