IllustrationTAIL LAMPS AND THE INSTRUMENT LIGHTS MALFUNCTIONED. THERE IS A RECALL ON THE SAME FAILURE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT INCLUDES THE SAME RECALL DESCRIPTION, INVOLVING THE HEADLIGHT SWITCH. . RECALL 93V103000 *AK
1996 Ford Contour
Owner reports · Recalls · Investigations
More warning signs than most Contour years
Owner complaints for the 1996 Ford Contour are substantially higher than the model-year median of 218.
About this comparison →How this year compares
Owner complaints by model year
Compare all Contour years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 65 of 563 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 119 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
34 crash reports24 fire reports24 injury reports
Exterior Lighting complaints
64 reportsHEADLIGHT SWITCH AND MOUNT FAILED/BURNED UP/LIGHTS WON'T TURN OFF/ON, NEEDED REPLACING, DASHBOARD COMPONENTS ALWAYS RUN HOT; FUEL DOOR LEVER INSIDE CAR DOESN'T WORK RELIABLY & DOOR STICKS; EGR HOSE FAILED, TOOK FORD 1.5 WEEKS TO GET ONE IN, NO GUIDELINES RE: THIS HOSE EVER NEEDING REPLACED, & IT COSTS $93??!?!
IN JUNE 1998 REPLACED BRAKE PADS, AND HAD ROTORS TURNED BECAUSE THEY WERE WARPED. HAD TO REPLACE BRAKE PADS AGAIN, INCLUDING ROTORS IN FEBRUARY 1999. TWO MONTHS LATER ROTORS AGAIN WARPED. IN JULY 1998 HAD TO REPLACE ALTERNATOR. IN APRIL 1999 DASH LIGHTS AND TAIL LIGHTS QUIT WORKING - HAD HEADLIGHT SWITCH REPLACED.
THE WORST PROBLEM WAS THE WHEEL FALLING OFF WHILE IN OPERATION, WITH NO WARNING. THE AXIL, ROTOR, AND BALLJOINT WAS REPLACED. THE HEATING AND COOLING IS ALL MESSED UP. THE FAN WILL ONLY BLOW ON LOW, IT IS NIETHER HOT NOR COLD. THE TAIL LIGHTS AND PANEL LIGHTS DO NOT WORK. IT'S NOT A FUSE
AN ELECTRICAL SHORT UNDER THE DASH CAUSED HEADLIGHTS TO BECOME INOPERABLE, ALSO RESULTING IN DAMAGES TO THE ELECTRICAL WIRING HARNESS. CAUSE UNKNOWN. *AK
THE FIRST NOTICABLE SYMPTOM WAS THAT MY DASHBOARD LIGHTS WENT OUT. I THEN LEARNED THAT, ALTHOUGH MY HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS, AND EMEMGENCY FLASHERS STILL FUNCTIONED, MY RUNNING LIGHTS WERE ALSO OUT. UPON TAKING THE CAR INTO THE DEALERSHIP, I WAS INFORMED THAT MY HEADLIGHT SWITCH HAD SHORTED AND CAUSED DAMAGE TO …
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THE FIRST NOTICABLE SYMPTOM WAS THAT MY DASHBOARD LIGHTS WENT OUT. I THEN LEARNED THAT, ALTHOUGH MY HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS, AND EMEMGENCY FLASHERS STILL FUNCTIONED, MY RUNNING LIGHTS WERE ALSO OUT. UPON TAKING THE CAR INTO THE DEALERSHIP, I WAS INFORMED THAT MY HEADLIGHT SWITCH HAD SHORTED AND CAUSED DAMAGE TO THE INTERIOR WIRING HARNESS. TO ADD FURTHER INSULT TO INJURY, I HAD TO PURCHASE AN ENTIRE WIRING HARNESS REGARDLESS OF WHETHER OR NOT I WISHED TO HAVE THE DAMAGE HARNESS REPAIRED OR REPLACED BECAUSE THE NEEDED PARTS COULD NOT BE OBTAINED SEPARATELY. THIS HAS ALL BEEN REPORTED TO FORD MOTOR COMPANY AND THEY ARE LOOKING INTO THE MATTER. I HAVE ONLY REPORTED MY CASE TO THE NHTSA AFTER FINDING A LISTING IN YOUR ONLINE INVESTIGATIONS DATABASE FOR ACTION NUMBER PE98063 AND THOUGHT THAT MY STORY MAY PERTAIN TO THIS INVESTIGATION. THANK YOU FOR YOUR CONSIDERATION.
CONSUMER EXPERIENCING LOSS OF INSTRUMENT AND TAIL LIGHTS AT THE SAME TIME. DEALER NOTIFIED AND REPAIRED MALFUNCTION AT THE COST TO CONSUMER, REPLACED HEADLAMP SWITCH AND CONNECTOR. *AK
HAD HEADLIGHTS ON & NOTICED SMOKE COMING FROM DASHBOARD. THE HEADLIGHT SWITCH CAUGHT FIRE. ELECTRICAL SYSTEM HAD SHORTED OUT. TOOK TO DEALER & CALLED MANUFACTURER INFORMED OWNER'S FAULT FOR ELECTRICAL SHORT & FIRE. WILL NOT REPAIR DEFECT. *AK
FAULTY HEADLIGHT SWITCH CAUSED DASH AND TAIL LIGHTS NOT TO WORK.
HEADLIGHT SWITCH CIRCUIT IS SEVERELY OVERHEATING, CAUSING THE SWITCH HARNESS TO BURN AND THE SWITCH TO FAIL. ALSO, WHILE DRIVING AT NIGHT THE TAIL LIGHTS/DASH LIGHTS FAILED.
Official recalls
801V230000 · Electrical System
Jul 9, 2001
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
00V367000 · Engine And Engine Cooling
Nov 6, 2000
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
00V075000 · Service Brakes, Hydraulic:foundation Components
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
99V247000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Sep 13, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.
Consequence & remedy
Consequence: A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.
Remedy: DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.
99V103000 · Exterior Lighting:headlights:switch
May 5, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
98V233000 · Power Train:automatic Transmission:lever And Linkage:floor Shift
Sep 18, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
97V225000 · Vehicle Speed Control:cables
Dec 8, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
97V203000 · Fuel System, Other:storage
Nov 17, 1997
VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: FORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE98063 · Headlight Switch
Opened Dec 3, 1998 · Closed May 10, 1999
Status: closed (inferred from source dates) · Exterior Lighting
ODI OPENED THE PRELIMINARY EVALUATION ON DECEMBER 3, 1989 BASED ON FIVE CONSUMER COMPLAINTS, ALL OF WHICH MENTIONED CONCERNS CENTERED ON THE DASHBOARD-MOUNTED HEADLIGHT SWITCH.THESE CONCERNS INCLUDED AN ALLEGATION OF THE SWITCH CATCHING FIRE, AN ALLEGATION OF HEADLIGHT LOSS, AND THREE ALLEGATIONS OF INSTRUMENT PANEL AND TAIL LIGHT OUTAGES.THREE OF THE REPORTS SPECIFICALLY IDENTIFIED THE HEADLIGHT SWITCH AND ITS ASSOCIATED WIRING AS HAVING BEEN HEAT DAMAGED.FORD INVESTIGATIONS HAVE FOUND THAT OVERHEATING OF AN ELECTRICAL TERMINAL AT THE HEADLIGHT SWITCH CONNECTOR CAUSES LOSS OF THE INSTRUMENT PANEL AND TAIL LIGHTS.FORD WILL REMEDY THIS CONDITION IN 1996-1998 MODEL CONTOUR AND MYSTIQUE VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT FROM APRIL 20, 1995 THROUGH AUGUST 12, 1998 AND AT THE CAUTITLAN, MEXICO ASSEMBLY PLANT FROM JUNE 13, 1995 THROUGH AUGUST 24, 1998 UNDER RECALL 99V-103.THE REMEDY INVOLVES REPLACEMENT OF THE HEADLIGHT SWITCH CONNECTOR AND IF NECESSARY, THE SWITCH ITSELF.THIS PRELIMINARY EVALUATION IS CLOSED.