1995 Ford Contour

TL* THE CONTACT OWNS A 1995 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE TIRE WAS REPLACED WITH A SPARE, WHICH WAS ALSO PUNCTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FRONT DRIVER AND PASSENGER SIDE COIL SPRING WOULD HAVE TO BE REPLACED AS WELL AS THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

I HAVE A 1995 FORD CONTOUR AND I PAID OVER $16,000.00 FOR IT. I HAVE HAD NOTHING BUT TROUBLE SINCE I GOT THIS CAR. I HAVE 50,888 MILES AND THE TRANSMISSION HAS BEEN REPLACED 2 TIMES AND WORKED ON 4 TIMES. WATER PUMP WENT OUT, AIR WENT OUT ALL WIRING COVERS HAS CRUMBLED OFF LEAVING EXPOSED WIRES TO START A FIRE AND MUCH MORE. I HAVE BEEN TREATED LIKE I WAS A CHILD AND DIDN'T KNOW ANY BETTER WITH THE DEALERSHIP AND FORD MOTOR COMPANY. I NOW HAVE A CAR THAT I CAN'T DRIVE BECAUSE IT IS A FIRE HAZARD. I WANT SOMETHING DONE TO MY SATISFACTION. I KNOW THEY QUIT MAKING THE 1995 FORD CONTOUR BECAUSE THERE WERE SO MANY MANUFACTURER PROBLEMS. I AM NOW TOLD THEY CAN'T GET PARTS TO FIX THE CAR AND I CAN'T TRADE IT IN ON ANOTHER ONE. I AM A FEMALE AND I AM TIRED OF THE TREATMENT I'M RECEIVING FROM FORD. MY CAR HAS ALWAYS BEEN SERVICED AT A FORD DEALERSHIP. I HAVE CONTACTED SEVERAL AGENCYS CONCERNING MY PROBLEMS. *JB

1995 FORD CONTOUR HAD FRONT COIL SPRING FAILURE. *MR DURING AN INSPECTION THE TECHNICIAN INFORMED THE CONSUMER THAT BOTH FRONT COIL SPRINGS HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONSUMER THAT HE VEHICLE WAS NOT PART OF ANY RECALLS. THE CONSUMER HAD RECENTLY RECEIVED A RECALL FOR HIS 2001 FORD TAURUS FOR FRONT COIL SPRINGS AND BELIEVES THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. *BF *NM

IN 2002, REAR SPRING BROKE ON HER 1995 FORD CONTOUR. WE WERE UNAWARE OF THE BREAKAGE, UNTIL A REPAIR SHOP FIXING THE CAR FOR ANOTHER PROBLEM INFORMED US. WE TOOK THE CAR TO A LOCAL TIRE SHOP AND THEY REPLACED THE REAR SPRING. NOW, SEPT. 8, 2004 WHEN TAKING OUR 1995 FORD CONTOUR TO THE SHOP FOR NOISE AND DIFFICULTY DRIVING, WE FIND THAT THE FRONT SPRING HAD BROKEN. WE WERE ADVISED TO HAVE THE CAR TOWED, NOT DRIVEN TO A LOCAL TIRE/FRONT END SHOP FOR REPLACEMENT. AFTER GETTING SUSPICIOUS, I CHECKED THE INTERNET AND FOUND OUT THAT OTHER PEOPLE HAVE HAD TROUBLE WITH SPRINGS BREAKING ON THEIR FORD CONTOUR. THIS FORD CONTOUR HAD LESS THAN 60,000 MILES. I CALLED THE LOCAL FORD SHOP AND WAS INFORMED THAT WE COULD BRING THE VEHICLE TO THEM FOR REPLACEMENT. AT THAT POINT, OUR CAR HAD ALREADY BEEN DISASSEMBLED AND THE BAD SPRING REPLACED. WE HAD NOT RECEIVED ANY NOTIFICATION OF A POSSIBLE FAILURE OF SPRINGS, LET A LONE TWO SPRINGS TO BREAK UNDER 60,000 MILES AND TWO YEARS APART. SO FAR FORD HAS NOT RESPONDED TO MY REQUEST TO REIMBURSE US FOR ANY OF THE CHARGES FROM THE TIRE/FRONT END SHOP. I AM VERY CONCERNED ABOUT THIS FAILURE OF A SPRING IN THE BACK AND FRONT OF THIS FORD CONTOUR. NOW WE HAVE THREE NEW SPRINGS (REPLACED TWO IN FRONT AND ONE IN BACK), BUT STILL HAVE ONE OLD SPRING ON THE BACK WHICH HASN'T BEEN REPLACED. THIS SHOULD BE A SERIOUS RECALL, NOT A PROGRAM, AND EVERYONE SHOULD BE NOTIFIED. WE ACTUALLY HAD THE CAR IN TO THE SHOP IN 2001 FOR ANOTHER RECALL, SO I CAN'T FIGURE OUT WHY FORD DID NOT NOTIFY US ABOUT THE SPRING PROBLEM. FORD NEEDS TO REPLACE ALL THEIR SPRINGS ON THIS VEHICLE. THIS CAR HAS HAD ENORMOUS REPAIRS FROM AIRCONDITIONING, TIMING BELTS, STEERING PROBLEMS, ETC., BUT THIS SPRING SITUATION COULD RESULT IN SERIOUS ACCIDENTS. MY GUESS IS THERE ARE MANY MORE VEHICLES OUT THERE UNAWARE THAT THIS WAS A "CUSTOMER SATISFACTION PROGRAM". IT SHOULD BE A RECALL.*AK

THE CAR HAS ALWAYS RUN HOT AND I HAVE HAD THE COMPRESSOR FIXED AND A MONTH LATER I KNOW HAVE A BURNT OUT BLOWER MOTOR THAT SEEMS TO BE A COMMON PROBLEM. I NEVER WAS NOTIFIED ABOUT THE RECALL AND THAN WAS TOLD I MISSED THE CUT OFF DATE TO FILE FOR A REPAIR, BOTTOM LINE I WASNT COVERED. I ALSO BROUGHT MY CAR IN A DAY BEFORE MY WARRANTY WAS UP AND THEY DIDNT HONOR IT, I WAS TOLD IT WAS TOO LATE.