The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to …
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The contact owns a 2016 Ford C-Max Energi. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel suddenly became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer has not yet contacted. The failure mileage was 37,200.
NHTSA ODI #11638212
Mileage unknown · Aug 8, 2021
Steering
Power steering system failed while driving, just out of warranty above 60,000 miles; vehicle is currently at a dealer for repair within a week. This made it extremely difficult to safely maneuver the car off the road. Dealer confirmed the power steering system is inoperable and needs to be replaced. Warning light appeared when p…
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Power steering system failed while driving, just out of warranty above 60,000 miles; vehicle is currently at a dealer for repair within a week. This made it extremely difficult to safely maneuver the car off the road. Dealer confirmed the power steering system is inoperable and needs to be replaced. Warning light appeared when power steering gave out; no other warning was given.
NHTSA ODI #11428203
15,000 miles · Apr 21, 2018
SteeringCrashInjury
I WAS DRIVING ON A HIGHWAY AND THE STEERING WHEEL STOPPED RESPONDING. THE ONLY WAY TO GET THE STEERING WHEEL TO RESPOND WAS TO MAKE DRASTIC TURNS THAT WOULD TAKE ME ACROSS 3 LANES OF HIGHWAY AND THEN BACK THE OTHER WAY. I FINALLY GOT THE BRAKE TO SLOW ME DOWN ENOUGH, I PULLED OVER. I HAD HIT ANOTHER CAR AND THE C-MAX WAS TOTALED…
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I WAS DRIVING ON A HIGHWAY AND THE STEERING WHEEL STOPPED RESPONDING. THE ONLY WAY TO GET THE STEERING WHEEL TO RESPOND WAS TO MAKE DRASTIC TURNS THAT WOULD TAKE ME ACROSS 3 LANES OF HIGHWAY AND THEN BACK THE OTHER WAY. I FINALLY GOT THE BRAKE TO SLOW ME DOWN ENOUGH, I PULLED OVER. I HAD HIT ANOTHER CAR AND THE C-MAX WAS TOTALED. ACCORDING TO THE FORD DEALER WHERE THE INSURANCE COMPANY TOOK THE CAR, THE STEERING COLUMN WAS DESTROYED IN THE ACCIDENT SO THERE WAS NO WAY TO DETERMINE IF THERE WAS A PROBLEM WITH THE STEERING. SINCE THE CAR WAS TOTALED IN ANOTHER STATE, I DIDN'T HAVE THE OPPORTUNITY TO TAKE PHOTOS.
NHTSA ODI #11089206
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2016 Ford C-MAX Energi Problems, Complaints & Recalls | Skip That Year
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