Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine wa…
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Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
NHTSA ODI #11427948
Mileage unknown · Jul 30, 2021
EngineFuel/propulsion System
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
NHTSA ODI #11427109
47,000 miles · Jan 28, 2021
EngineFuel/propulsion System
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STA…
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VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Consequence & remedy
Consequence: An overloaded vehicle has an increased risk of a crash.
Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence & remedy
Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2018 Entegra Anthem Problems, Complaints & Recalls | Skip That Year
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