NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
16 reportsClear category filterMileage unknown · Jun 29, 2007
Exterior LightingPower TrainService Brakes, Hydraulic
I HAD A RECALL PERFORMED ON THE VEHICLE LAST YEAR AT MARTIN DODGE IN BOWLING GREEN, KY. AFTER GETTING THE SERVICES RENDERED ON THE VEHICLE I NOTICED SEVERAL PROBLEMS. ONE WAS THAT TURN SIGNALS WERE NO LONGER OPERABLE, AND AUTOMATIC TRANSMISSION WOULD NOT SHIFT PAST SECOND GEAR AND WOULD MISS GEARS REPEATEDLY, ALSO, ABS BRAKE…
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I HAD A RECALL PERFORMED ON THE VEHICLE LAST YEAR AT MARTIN DODGE IN BOWLING GREEN, KY. AFTER GETTING THE SERVICES RENDERED ON THE VEHICLE I NOTICED SEVERAL PROBLEMS. ONE WAS THAT TURN SIGNALS WERE NO LONGER OPERABLE, AND AUTOMATIC TRANSMISSION WOULD NOT SHIFT PAST SECOND GEAR AND WOULD MISS GEARS REPEATEDLY, ALSO, ABS BRAKE FAILED. IN ADDITION, MY SUSPENSION WAS WORSE AFTER THEY PERFORMED SUSPENSION RECALLS. I HAVE TRIED ON SEVERAL OCCASIONS TO CONTACT THE DEALERSHIP , AND THEY ONLY SUGGESTED THAT I BRING IT IN FOR A DIAGNOSTIC AT MY COST, EVEN THOUGH THE PROBLEMS EXISTED AFTER GETTING THE RECALLS FIXED. LONG STORY SHORT, I INCURRED COURT COST OF $166.00 BECAUSE OF IMPROPER EQUIPMENT AND THE BUY, HERE, PAY HERE LOT IS REQUESTING $2,280 FOR A CAR THAT I HAD NO CHOICE BUT TO JUNK OUT BECAUSE OF IT NOT BEING ABLE TO PASS INSPECTION FOR THE ROAD. I WOULD APPRECIATE ANYTHING YOU CAN DO TO AID IN ME ABSORBING THE COST OF THIS SITUATION.*AK
NHTSA ODI #10194932
114,000 miles · Sep 16, 2004
Suspension
1-PUT 1994 EAGLE VISION INTO REVERSE TO GET OUT OF DRIVEWAY AT MY HOME. ON TURNING WHEEL TO LEFT INTO STREET, CAR STARTED VIOLENTLY SHAKING, WOULD NOT MOVE, AND MAKING THIS LOUD THICK NOISE. CAR IS NOT EXACTLY IN MIDDLE OF STREET. IN FEAR OF TERRIBLE SOUND, TURNED CAR OFF, THINKING THAT MAY HELP WHAT EVER IS THE PROBLEM (DIDN'T…
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1-PUT 1994 EAGLE VISION INTO REVERSE TO GET OUT OF DRIVEWAY AT MY HOME. ON TURNING WHEEL TO LEFT INTO STREET, CAR STARTED VIOLENTLY SHAKING, WOULD NOT MOVE, AND MAKING THIS LOUD THICK NOISE. CAR IS NOT EXACTLY IN MIDDLE OF STREET. IN FEAR OF TERRIBLE SOUND, TURNED CAR OFF, THINKING THAT MAY HELP WHAT EVER IS THE PROBLEM (DIDN'T HAVE ANY IDEA WHAT TO DO). CONCERNED ABOUT BEING IN THE SMACK DAB MIDDLE OF STREET AND BEING HIT, TURNED CAR BACK ON, IN 'PARK' IS OK, WHEN I SHIFT INTO ANY 'MOVING GEAR I.E REV, DRIVE, O OR 3) IT STARTS MAKING NOISE, SHAKING AGAIN, CAR IS LURCHING LIKE IT IS IN A EARTHQUAKE. TURNED OFF. I THOUGHT IF I COULD TURN IT ON,PUT IN NEUTRAL AND ROLL TO CURB, I COULD GET OUT OF THE STREET. AS SOON AS I GET TO A 'REV', BEFORE NEUTRAL, STARTS THE SHAKING, NOISE, ETC. I GO TO NEUTRAL, IT WON'T MOVE. I AM 126 LBS, ALONE, BUT MY THOUGHT WAS TO PUSH IT TO START ROLLING TO CURB, WON'T BUDGE, WHEEL AGAINST WELL. I GET BACK IN, PUT IN PARK, TURN OFF. WALKED AROUND, NOTICED THE PASSR FRONT TIRE AGAINST WHEEL WELL. TRIED TURN WHEEL, SHARP LEFT, IT WOULDN'T RESPOND,WHEEL STRAIGHT WAS HITTING WHEEL WELL PIECE WHICH WAS WHY THE WHEEL WOULD NOT TURN. I CALL A TOW TRUCK TO MOVE THE CAR. TOW TRUCK DRIVER ARRIVES I TELL HIM WHAT HAPPENED, SHOW THE WHEEL POSITION, STUCK TO WHEEL WELL. TOW TRUCK DRIVER CAR SAID HE SAW CONTROL ARM WAS TORN/BROKEN/APART FROM FRAME OF CAR. CAR TOWED BACK INTO DRIVEWAY UNTIL HUSBAND ARRIVED AND DISCUSSED. 2-LOWER CONTROL ARM IS TORN AWAY FROM SUB FRAME. CONSEQUENCES, DISRUPTED TRAFFIC, POSSIBLE LOSS OF CONTROL, INJURY TO SELF, INJURY TO OTHERS, DEATH IF CAR WENT OUT OF CONTROL AT HIGH SPEED OR ON BUSY STREET OR IN INTERSECTION. 3-IN PROGRESS. CAR TOWED TO DEALER 09/14/04. 9/14/04 DEALER SAYS LOOKS LIKE SUB FRAME CRACKED, ASKED IF IN A ACCIDENT. NO. DEALER SAYS HE CALLED CHRSYLER, CHRYSLER SAYS DON'T DO ANYTHING THEY WANT TO HAVE ZONE REP. LOOK AT IT, AND WILL LET ME KNOW HOW TO PROCEED. 9/15/04 DID NOT HEAR FROM DEALER AT ALL, NO MESSAGES. *JB
NHTSA ODI #10091105
Mileage unknown · Aug 31, 2000
Suspension
SINCE I PURCHASED THE CAR IN 1994, I HAVE HAD PERSISTENT PROBLEMS WITH THE ALIGNMENT. I TOOK IT BACK TO THE DEALER ABOUT A WEEK LATER AND TOLD THEM THAT THE STEERING WHEEL WAS OFF CENTER. THEY TOLD ME THAT WAS NORMAL FOR THAT CAR. I HAVE HAD SEVERAL ALIGNMENTS DONE, ROTATED TIRES, IT SEEMS THAT THE CAR CANNOT HOLD AN ALIGNMENT…
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SINCE I PURCHASED THE CAR IN 1994, I HAVE HAD PERSISTENT PROBLEMS WITH THE ALIGNMENT. I TOOK IT BACK TO THE DEALER ABOUT A WEEK LATER AND TOLD THEM THAT THE STEERING WHEEL WAS OFF CENTER. THEY TOLD ME THAT WAS NORMAL FOR THAT CAR. I HAVE HAD SEVERAL ALIGNMENTS DONE, ROTATED TIRES, IT SEEMS THAT THE CAR CANNOT HOLD AN ALIGNMENT AT ALL. THE DEALER CHANGED TWO TIRES ONE YEAR FOR ME BECAUSE THE TIRES ON THE CAR WERE DAMAGED SO BADLY. THIS WAS SEVERAL YEARS AGO, HOWEVER, THE PROBLEM STILL PERSISTS.
NHTSA ODI #729644
Mileage unknown · Aug 9, 2000
SuspensionCrash
EA99031, WHILE DRIVING REAR END SEEMED TO LOSE CONTROL, AND CONSUMER WAS UNABLE TO STRAIGHTEN OUT VEHICLE WHICH CAUSED A CRASH. WILL BE TAKING VEHICLE TO THE DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #867300
Mileage unknown · May 24, 2000
SteeringSuspension
WHILE DRIVING HIT A BUMP, AND UPON ACCELERATING VEHICLE MOVED FROM SIDE TO SIDE, NOT BEING ABLE TO HOLD THE ROAD. TOOK IT TO LOCAL MECHANIC, AND WAS TOLD THAT THE BUSHING ON THE DRIVER'S SIDE UPPER TIE ROD WAS BLOWN OUT. *AK
NHTSA ODI #862474
Mileage unknown · Apr 25, 2000
Suspension
PRIOR TO RECALL THE CONTROL ARM REINFORCEMENT BRACKETS BROKE CAUSING THE VEHICLE TO GO OUT OF CONTROL RESULTING IN ACCIDENT (99V-215). YH
NHTSA ODI #551964
Mileage unknown · Mar 28, 2000
Power TrainSteeringSuspension
RACK & PINION STEERING WAS REPLACED DUE TO EXCESSIVE WEAR. ALSO, TIE ROD BUSHINGS WORE OUT PREMATURELY/STRUT BUSHING FELL APART & NEEDED REPLACING/ WHEEL HUB & BEARINGS WERE REPLACED AGAIN DUE TO EXCESSIVE WEAR. *AK
NHTSA ODI #859343
Mileage unknown · Jan 19, 2000
Suspension
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #717538
Mileage unknown · Sep 2, 1999
Suspension
ON WET PAVEMENTS AND INTERMITTENTLY ON DRY PAVEMENTS STEERING WHEEL WILL PULL, RESULTING IN UNSTABLE STEERING. THE DEALER HAS ALIGNED THE VEHICLE THREE TIMES. *AK
NHTSA ODI #846405
Mileage unknown · Jul 22, 1999
Suspension
REAR LINKS, FROM REAR END TO BODY BRACKET, UPPER BOLT GALLS IN SLEEVE AND BREAKS CAUSING REAR END TO MOVE. ATTACHED TO THE LINKS ARE THE ABS SENSOR CABLES LEADING TO THE COMPUTER. WHEN BOLTS SNAP, TORQUE FROM THE REAR CAUSES THE LINKS TO MOVE FREELY UP AND DOWN. WITH THIS MOVEMENT IT ALSO PUTS UNUSUAL STRAIN ON THE ABS CABLES.
NHTSA ODI #709022
NHTSA investigations
12DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
EA98025 · Engine Cradle/control Arm Bracket Weld
Opened Dec 31, 1998 · Closed Aug 19, 1999
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
PE98044 · Engine Cradle/control Arm Bracket Weld
Opened Aug 11, 1998 · Closed Dec 31, 1998
Status: closed (inferred from source dates) · Suspension
ALLEGED THAT THE FRONT SUSPENSION WELD FAILS OR CRACKS CAUSING THE SUSPENSION TO COLLAPSE AND A LOSS OF VEHICLE CONTROL
PE98022 · Rear Suspension Trailing Arm/bolt
Opened Apr 14, 1998 · Closed Aug 31, 1998
Status: closed (inferred from source dates) · Suspension
ALLEGED THAT THE REAR SUSPENSION TRAILING AND/OR ITS ATTACHMENT BOLT MAY FAIL, POSING A RISK OF LOSS OF VEHICLE CONTROL AND LOSS OF REAR SERVICE BRAKE OPERATION
EA98007 · Fuel Injector Assembly Leakage
Opened Mar 10, 1998 · Closed Feb 1, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:fuel Injection System; Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
Fuel System, Gasoline:fuel Injection System:fuel Rail
NITRILE RUBBER SEALS USED IN THE FUEL RAIL ASSEMBLIES OF THE SUBJECT VEHICLES AT THE SUPPLY, RETURN, AND CROSSOVER TUBE FITTINGS, AND AT THE PRESSURE REGULATOR FAIL, RESULTING IN FUEL LEAKAGE IN THE ENGINE COMPARTMENT.ALSO, THE OUTLET (RIGHT) FUEL RAIL MAY LEAK FROM CRACKS AT CERTAIN MOLD GATES IN THE THERMOSET RAIL MATERIAL.CHRYSLER WILL RECALL THE SUBJECT VEHICLES AND STATED THAT IT INTENDS TO REPLACE THE O-RINGS WITH FLUOROCARBON O-RING HAVING GREATER HEAT RESISTANCE CAPABILITY AND ATTACH REINFORCEMENTS TO THE RAIL IN THE AREAS WHERE THE CRACKING CONCERN HAS BEEN KNOWN TO OCCUR MOST FREQUENTLY.RAILS THAT ARE ALREADY CRACKED WILL BE REPLACED BY NEW, REINFORCED RAILS.
EA95028 · Underhood Fuel Leaks
Opened Sep 22, 1995 · Closed Feb 24, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WAARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSSING REPORT IS INCLUDED IN THE PUBLIC FILE.
EA95023 · Water In Defroster System
Opened Aug 31, 1995 · Closed Dec 31, 1996
Status: closed (inferred from source dates) · Visibility:defroster/defogger/hvac System
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ENGINEERING ANALYSIS CLOSING REPORT (EA95-023)
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