← New search

2000 Dodge RAM

Owner reports · Recalls · Investigations

More warning signs than most RAM years

Owner complaints for the 2000 Dodge RAM are substantially higher than the model-year median of 27.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all RAM years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 147 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports6 fire reports23 injury reports

Equipment complaints

8 reports
Clear category filter
Mileage unknown · Oct 20, 2008
EquipmentStructure

THE DASH BOARD ON MY 2000 DODGE RAM 2400 HAS CRACKED IN NUMEROUS PLACES AND IS CAVING IN. I AM CONCERNED THAT IF THE AIR BAGS DEPLOYED, PASSENGERS COULD INJURED BY THE SHARP PIECES OF PLASTIC. *TR

NHTSA ODI #10246181

Mileage unknown · Jan 15, 2004
Engine And Engine CoolingEquipmentSteering

THE MAIN PROBLEM WITH THIS 2000 RAM 2500 4 WHDR CUMMINS DIESEL, QUAD CAB, TRUCK IS THE CHRYSLER DESIGN DEFECTIVE FRONT END. IN MY CASE, THE TRAC-BAR. THIS, IN MY AREA IS A $439.00 PLUS TAX ITEM, THE DEALER STEALS ANOTHER $75.00 PLUS TAXES FOR INSTALLATION. TWO BOLTS HOLD THIS DEVICE IN PLACE AND IS ONLY A 15 MIN REPAIR. THE TROU…

Read full complaint

THE MAIN PROBLEM WITH THIS 2000 RAM 2500 4 WHDR CUMMINS DIESEL, QUAD CAB, TRUCK IS THE CHRYSLER DESIGN DEFECTIVE FRONT END. IN MY CASE, THE TRAC-BAR. THIS, IN MY AREA IS A $439.00 PLUS TAX ITEM, THE DEALER STEALS ANOTHER $75.00 PLUS TAXES FOR INSTALLATION. TWO BOLTS HOLD THIS DEVICE IN PLACE AND IS ONLY A 15 MIN REPAIR. THE TROUBLE IS IN 30,000 KM THE NEW TRAC-BAR HAS FAILED MAKING IT A CHORE TO KEEP THE TRUCK BETWEEN THE LINES. YOU DART ALL OVER IN YOUR LANE DEPENDING ON THE PAVEMENT RUTS AND GENERAL PAVEMENT CONDITION. I CAN SEE THIS DESIGN DEFECT CAUSING ADDED STRESS AND PROBLEMS TO THE BALL JOINTS. THIS DEFECT IS A CHRYSLER PROBLEM AND ALL COSTS TO COVER REPAIRS SHOULD BE COVERED BY THE MANUFACTURE AND NOT THE CUSTOMER. THIS, AND THE OTHER MANY, DODGE FRONT END PROBLEMS I FEEL IS JUST CAUSE FOR A RECALL ORDER.

NHTSA ODI #10071358

34,000 miles · Jan 15, 2004
EquipmentPower Train

OVERDRIVE MODULE AND TORQUE CONVERTOR BOTH FAILED AT 59000 MILES. HAD VEHICLE BACK TO DEALER AROUND 34000 FOR A VIBRATION IN THE TRANSMISSION AND THEY STATED NOTHING WAS WRONG, THAT WAS THE BEGINNING OF THE TORQUE CONVERTOR PROBLEM. DODGE WON'T STAND BEHIND THEIR PRODUCTS AND AN AUTOMATIC TRANSMISSION SHOULD LAST 150,000 MILES…

Read full complaint

OVERDRIVE MODULE AND TORQUE CONVERTOR BOTH FAILED AT 59000 MILES. HAD VEHICLE BACK TO DEALER AROUND 34000 FOR A VIBRATION IN THE TRANSMISSION AND THEY STATED NOTHING WAS WRONG, THAT WAS THE BEGINNING OF THE TORQUE CONVERTOR PROBLEM. DODGE WON'T STAND BEHIND THEIR PRODUCTS AND AN AUTOMATIC TRANSMISSION SHOULD LAST 150,000 MILES OR MORE WITHOUT A REBUILD.

NHTSA ODI #10071208

Mileage unknown · Jan 15, 2004
Engine And Engine CoolingEquipmentPower Train

1.BODY JUMPS AT DIFFERENT SPEEDS UNABLE TO STEERE.2.ODOMETER READING DIDN'T MOVE FOR APPROX- 1ST 200 MILES.3.ENGINE KNOCKS. 4. SHIFTING LINKAGE AND GEARS GRIND. 5. TRANSMISSION SLIPS AND FRONT AXLE GRINDS. 6.SALESMAN SAID I WAS APPROVED AND DID QUALIFY FOR ANY VEHICLE IN THE LOT WITH $10,000.00 DOWN.CALLED FINANCE COMPANY AFTER …

Read full complaint

1.BODY JUMPS AT DIFFERENT SPEEDS UNABLE TO STEERE.2.ODOMETER READING DIDN'T MOVE FOR APPROX- 1ST 200 MILES.3.ENGINE KNOCKS. 4. SHIFTING LINKAGE AND GEARS GRIND. 5. TRANSMISSION SLIPS AND FRONT AXLE GRINDS. 6.SALESMAN SAID I WAS APPROVED AND DID QUALIFY FOR ANY VEHICLE IN THE LOT WITH $10,000.00 DOWN.CALLED FINANCE COMPANY AFTER PURCHASE AND WAS APPROVED FOR THE VEHICLE I ORIGINALLY WANTED.7.BRAKES NEED TO BE REPLACED ALL THE WAY AROUND. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10069566

Mileage unknown · Jan 22, 2002
Engine And Engine CoolingEquipment

WHILE TRYING TO ENTER FREEWAY HEARD 3 BELL CHIMES. THEN, HORN STARTED TO SOUND, AND ENGINE HAD SHUT DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ODI #8002563

Mileage unknown · Jun 25, 2001
EquipmentFuel System, GasolinePower Train

WHILE WHEEL ALIGNMENT WAS DONE MECHANIC NOTICED FRONT ROTORS WERE WORN DOWN TO NOTHING, METAL TO METAL. REPLACED ROTORS AND FRONT DISC PADS. AT THIS TIME, ROTORS NEED TO BE REPLACED AGAIN. *AK BALL JOINTS AND TIRES WERE REPLACED, CONSUMER STATES PROBLEMS WITH THE REAR BUT DID NOT SPECIFY, ALSO DID NOT SPECIFY TYPES OF TIRES. …

Read full complaint

WHILE WHEEL ALIGNMENT WAS DONE MECHANIC NOTICED FRONT ROTORS WERE WORN DOWN TO NOTHING, METAL TO METAL. REPLACED ROTORS AND FRONT DISC PADS. AT THIS TIME, ROTORS NEED TO BE REPLACED AGAIN. *AK BALL JOINTS AND TIRES WERE REPLACED, CONSUMER STATES PROBLEMS WITH THE REAR BUT DID NOT SPECIFY, ALSO DID NOT SPECIFY TYPES OF TIRES. VEHICLE EXPERIENCING PROBLEMS WITH THE TRANSMISSION. INTAKE GASKET REPLACED. NEW CARPET IN THE CAB WAS INSTALLED. NEW BUMPER AND GRILL WAS INSTALLED. CONSUMER ALSO STATES PROBLEM WITH THE ABS ALONG WITH THE ROTORS AND DISC PADS. *SLC

NHTSA ODI #891148

Mileage unknown · Oct 20, 2000
Equipment

THE VEHICLE CERTIFICATION LABEL HAS THE WRONG TIRE SIZE AND INFLATION PRESSURE ON IT. IT STATES THE TRUCK HAS P225/75R16 TIRES WITH A PRESSURE OF 41PSI. THE TRUCK WAS MANUFACTURED WITH P245/75R16 TIRES WITH A MAX PSI OF 35. THIS COULD RESULT IN OVERINFLATION OF THE TIRES IF A PERSON WENT BY THE PRESSURE ON THE LABEL INSTEAD …

Read full complaint

THE VEHICLE CERTIFICATION LABEL HAS THE WRONG TIRE SIZE AND INFLATION PRESSURE ON IT. IT STATES THE TRUCK HAS P225/75R16 TIRES WITH A PRESSURE OF 41PSI. THE TRUCK WAS MANUFACTURED WITH P245/75R16 TIRES WITH A MAX PSI OF 35. THIS COULD RESULT IN OVERINFLATION OF THE TIRES IF A PERSON WENT BY THE PRESSURE ON THE LABEL INSTEAD OF THE TIRES. I HAVE TALKED WITH THE DEALER AND THEY STATED THEY COULD NOT CORRECT THE PROBLEM AND THAT IT IS COMMON. IF THAT IS THE CASE, WHY DOES THE DOT REQUIRE THE INFORMATION BE THERE?

NHTSA ODI #734833

Mileage unknown · May 24, 2000
Equipment

AFTER 2555 MILES, I STARTED GETTING A VERY MUSTY ODOR COMING FROM MY A/C VENTS. I BROUGHT IT TO CLOSEST DEALER (MASSEY-YARDLEY). WORK DONE STATES "CHECK FOR A LEAK, EVAPORATOR LEAKING,REPLACE EVAPORATOR." AT 5099 MILEAGE, I WENT TO THE DEALER BECAUSE I WAS STILL GETTING A MUSTY ODOR. I STATED I HAD ALLERGY TESTING DONE WHICH C…

Read full complaint

AFTER 2555 MILES, I STARTED GETTING A VERY MUSTY ODOR COMING FROM MY A/C VENTS. I BROUGHT IT TO CLOSEST DEALER (MASSEY-YARDLEY). WORK DONE STATES "CHECK FOR A LEAK, EVAPORATOR LEAKING,REPLACE EVAPORATOR." AT 5099 MILEAGE, I WENT TO THE DEALER BECAUSE I WAS STILL GETTING A MUSTY ODOR. I STATED I HAD ALLERGY TESTING DONE WHICH CAME BACK POSITIVE FOR MOLD & MILDEW AND I WAS HAVING HEALTH PROBLEMS DUE TO THIS CONDITION AND COULD NOT USE MY VEHICLE. THIS TIME THE DEALER CLEANED AND DEODERIZED THE CARPET AND TOLD ME TO REMOVE THE RUBBER MATS, WHICH I DID. THERE WAS NO MOISTURE UNDER THE MATS. I DO NOT HAVE PETS NOR DO I SMOKE, NO CHILDREN. THIS IS A PERSONAL VEHICLE THAT IS NOT USED FOR WORK. I AM A RETIRED LAW ENFORCEMENT OFFICER. THE INSIDE AND OUTSIDE OF VEHICLE IS ALWAYS KEPT IMMACUATELY CLEAN. THE RUBBER MATS I HAD BOUGHT WERE OF GOOD QUALITY AND ARE AFTERALL, MADE OF INERT RUBBER WHICH DID NOT GIVE OFF ANY ODOR WHATSOEVER. ON MAY 24TH I WENT TO THE DEALER, STATED THAT I HAVE KEPT THE MATS OUT AND THAT IT DIDN'T MAKE ANY DIFFERENCE AND I WAS STILL GETTING A MUSTY ODOR WHICH WAS MAKING ME SICK. DEALER SPRAYED A FOAMING PRODUCT MANUFACTURED BY PETRO CHEMICAL PRODUCTS, INC. INTO THE DRAIN OUTLET AND ALSO SPRAYED SOME CONDITION AIR AUTOMOTIVE REFRESHENER ALSO BY THAT SAME COMPANY. I WAS ALSO TOLD BY THE DEALER NOT TO USE THE MAX A/C SETTING BUT TO USE THE OUTSIDE AIR WHICH IS IN CONTRADICTION TO THE INSTRUCTIONS IN THE OWNER'S MANUAL WHICH STATES, "SELECT MAX A/C WHEN THE OUTSIDE AIR CONTAINS SMOKE, ODORS OR HIGH HUMIDITY. THIS FEATURE ALLOWS FOR RECIRCULATION OF INTERIOR AIR ONLY." TWO OTHER DEALERS THAT I CALLED UP TO GET THEIR OPINION ON MY PROBLEM, INFORMED ME TO SPRAY A CAN OF LYSOL INTO THE INTAKE (I'M SURE THE EPA WOULD FIND THIS A DANGEROUS PRACTICE TO BE INHALING THIS WITHIN A CONFINED AREA). IF CHRYSLER INTENDS FOR ME TO USE THE OUTSIDE AIR, IN CONTRADICTION TO THE OWNERS MANUAL. OUTSIDE AIR INTAKES ARE LARGE ENOUGH TO SUCK IN INSECTS, ETC. *AK

NHTSA ODI #723157

Official recalls

6

04V185000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Apr 12, 2004

ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.

Consequence & remedy

Consequence: THIS MAY ALLOW DEVELOPMENT OF A SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Remedy: DEALERS WILL INSPECT THE ABS CONTROL MODULE CONNECTOR FOR ELECTROLYTE DAMAGE AND REPLACE THE CONNECTOR AS NECESSARY. THE RECALL WILL BEGIN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V253000 · Electrical System:wiring

Aug 2, 2001

VEHICLE DESCRIPTION: VANS AND WAGONS NOT EQUIPPED WITH POWER FRONT SEATS. IN THE PRESENCE OF ROAD SALT, WATER, AND POSSIBLY OTHER DEBRIS, THE POWER SEAT CONNECTOR LOCATED BENEATH THE DRIVER'S SEAT COULD DEVELOP A HIGH RESISTIVE SHORT CIRCUIT THAT CYCLES THE CIRCUIT BREAKER.

Consequence & remedy

Consequence: IF THE CIRCUIT BREAKER CYCLES FOR AN EXTENDED PERIOD OF TIME, HEAT COULD BUILD UP IN THE CONNECTOR, POSSIBLY RESULTING IN A FIRE.

Remedy: OWNERS WILL RECEIVE INSTRUCTIONS FOR REMOVING THE CIRCUIT BREAKER FROM THE FUSE PANEL. IF AN OWNER DESIRES, THEIR DEALER CAN PERFORM THE REPAIR. OWNER NOTIFICATION BEGAN AUGUST 27, 2001. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V153000 · Air Bags

May 8, 2001

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Consequence & remedy

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V038000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Feb 12, 2001

VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH AN ANTI-LOCK BRAKING SYSTEM (ABS). SOME VEHICLES MAY HAVE INADEQUATE CLEARANCE BETWEEN THE FRONT TIRE/WHEEL AND THE BRAKE HOSE/ABS SENSOR WIRE ASSEMBLY. DURING FULL LOCK TURNS, IT IS POSSIBLE FOR THE TIRE OR WHEEL TO CONTACT THE BRAKE HOSE/ABS SENSOR WIRE ASSEMBLY.

Consequence & remedy

Consequence: THIS COULD ULTIMATELY RESULT IN WIRE DAMAGE AND/OR A HOLE IN THE BRAKE LINE, AFFECTING BRAKE EFFECTIVENESS, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT BRAKE HOSE ASSEMBLIES, AND THE ABS SENSOR WIRE WILL BE INSPECTED AND REPLACED IF NECESSARY. OWNER NOTIFICATION BEGAN MARCH 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V107000 · Trailer Hitches

Apr 11, 2000

VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH OPTIONAL TRAILER HITCH. THE TRAILER HITCH SIDE BRACKETS WERE MANUFACTURED USING MATERIAL WITH INSUFFICIENT STRENGTH.

Consequence & remedy

Consequence: BRACKETS BUILT WITHOUT PROPER MATERIAL COULD FATIGUE AND FRACTURE IN THE AREA WHERE THE TRAILER HITCH MOUNTS TO THE FRAME.

Remedy: DEALERS WILL INSPECT THE TRAILER HITCHES AND REPLACE ANY TRAILER HITCH SHOWING SIGNS OF FATIGUE CRACKING. IF NO EVIDENCE OF CRACKING EXISTS, THE DEALER WILL INSTALL TWO REINFORCEMENT BRACKETS.

00V007000 · Suspension:front:control Arm:lower Arm

Jan 11, 2000

VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE WELDS AT THE RIGHT SIDE LOWER CONTROL ARM BRACKET TO AXLE TUBE ATTACHMENT MAY HAVE INADEQUATE FATIGUE LIFE DUE TO POOR WELD QUALITY. THIS CAN LEAD TO SEPARATION OF THE CONTROL ARM BRACKET FROM THE AXLE TUBE.

Consequence & remedy

Consequence: IF THE BRACKET SEPARATES THE VEHICLE COULD EXPERIENCE REDUCED DIRECTIONAL STABILITY, BRAKING DEGRADATION AND/OR VEHICLE PULL UNDER BRAKING.

Remedy: DEALERS WILL REPLACE THE FRONT AXLE WITH A PROPERLY WELDED FRONT AXLE.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch

Opened Jul 25, 2008 · Closed Dec 17, 2008

Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments

THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Latches/locks/linkages:hood:latch

THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.

Structure:body:hood:hinge And Attachments

THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.