NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
130 reportsMileage unknown · Apr 10, 2006
Air BagsCrashInjury
MARCH 27, 2006, HUSBAND WAS RAN OFF ROAD BY UNKNOWN VEHICLE. HE WAS GOING ABOUT 40 MPH AND MADE IMPACT WITH A TREE AT ABOUT THIS SPEED. HE HIT THE CURB WENT AIRBORNE, ACCORDING TO EYEWITNESS, MY HUSBAND DOES NOT REMEMBER, AND HIT THE TREE, CAUSING MAJOR DAMAGE TO HIS WORK VEHICLE. THE DRIVERS SIDE AIRBAG NEVER DEPLOYED. MY HUSBA…
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MARCH 27, 2006, HUSBAND WAS RAN OFF ROAD BY UNKNOWN VEHICLE. HE WAS GOING ABOUT 40 MPH AND MADE IMPACT WITH A TREE AT ABOUT THIS SPEED. HE HIT THE CURB WENT AIRBORNE, ACCORDING TO EYEWITNESS, MY HUSBAND DOES NOT REMEMBER, AND HIT THE TREE, CAUSING MAJOR DAMAGE TO HIS WORK VEHICLE. THE DRIVERS SIDE AIRBAG NEVER DEPLOYED. MY HUSBAND FRACTURED THE C-5 VERTEBRAE IN HIS NECK, HIS RIGHT HAND IS WEAK AND NUMB, AND ALSO HE HAD BRUISING TO HIS BRAIN WHICH CAUSES MEMORY LAPSES AND OTHER PROBLEMS. *JB
NHTSA ODI #10154926
75,449 miles · Feb 15, 2006
Suspension
BALL JOINTS ON THE FRONT END OF THE DODGE 3500 ARE DRY AND WEAR QUICKLY CAUSING STEERING TO BE DIFFICULT. *NM
NHTSA ODI #10150373
Mileage unknown · Oct 12, 2005
Air BagsPower TrainCrashInjury
MY DAUGHTER LOST HER LEFT ARM WHEN IT WENT THROUGH THE DRIVER'S SIDE WINDOW DURING A VEHICLE CRASH. SHE WAS DRIVING A 2001 DODGE RAM 3500 DUALLY. THE AIRBAGS DID NOT DEPLOY AND THE FRONT AXLE CAME OFF. I SUSPECT A VEHICLE DEFECT IN THE AXLE AND AIRBAGS. I WANT TO KNOW WHY VEHICLES DON'T HAVE SAFETY GLASS IN THE SIDE WINDOWS;…
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MY DAUGHTER LOST HER LEFT ARM WHEN IT WENT THROUGH THE DRIVER'S SIDE WINDOW DURING A VEHICLE CRASH. SHE WAS DRIVING A 2001 DODGE RAM 3500 DUALLY. THE AIRBAGS DID NOT DEPLOY AND THE FRONT AXLE CAME OFF. I SUSPECT A VEHICLE DEFECT IN THE AXLE AND AIRBAGS. I WANT TO KNOW WHY VEHICLES DON'T HAVE SAFETY GLASS IN THE SIDE WINDOWS; HOW MANY PEOPLE HAVE LOST LIMBS IN THIS MANNER; AND, HOW MANY 3500 DODGE RAM VEHICLES HAVE BEEN INVOLVED IN ROLLOVERS SIMILAR TO THIS. *JB
NHTSA ODI #10139448
49,100 miles · Oct 4, 2005
SteeringSuspension
MY HUSBAND NOTICED A PROBLEM WITH THE STEERING, TOOK TO DEALER FOR SERVICE, TOLD ME IT NEEDED TRACK BAR AND PISTON, I QUESTIONED THE COST HE THEN TOLD ME ONLY NEEDED A FRONT END ALIGNMENT, WENT TO REPAIR FACILITY RECOMMENDED BY DEALER, SPECIALIST WOULDN'T DO WORK BALL JOINTS WERE BAD. TOOK IT BACK TO DEALER THEY REFUSED TO WORK …
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MY HUSBAND NOTICED A PROBLEM WITH THE STEERING, TOOK TO DEALER FOR SERVICE, TOLD ME IT NEEDED TRACK BAR AND PISTON, I QUESTIONED THE COST HE THEN TOLD ME ONLY NEEDED A FRONT END ALIGNMENT, WENT TO REPAIR FACILITY RECOMMENDED BY DEALER, SPECIALIST WOULDN'T DO WORK BALL JOINTS WERE BAD. TOOK IT BACK TO DEALER THEY REFUSED TO WORK ON THE VEHICLE. TOOK TRUCK TO ANOTHER DODGE DEALER, BALL JOINTS WERE SO BAD THEY WERE DANGEROUS, TRACK BAR, INNER TIE ROD, AND THE HUB BEARINGS CRUMBLED WHEN THEY WERE REMOVED. THIS VEHICLE HAS AN EXTENDED WARRANTY, THAT IS ONLY COVERING THE BALL JOINTS. THE VEHICLE IS A 2001 DODGE 3500 4X4 DUALLY, THAT HAS NEVER BEEN OFF PAVED ROADS IT IS NOT ABUSED AND ONLY HAS 49000 MILES ON IT AND CHRYSLER WILL NOT HELP I FEEL THIS IS A PROBLEM WITH MANUFACTURING QUALITY. *JB
NHTSA ODI #10138479
Mileage unknown · Jul 27, 2005
Service Brakes, Hydraulic
DT: CONSUMER STATED THE BRAKE PADS SPIT OUT OF THE DRIVER'S SIDE FRONT WHEEL. BOTH FRONT WHEELS WERE CHECKED, AND THE BRAKE PADS WERE COMPLETELY DISSOLVED. THEY DUG DEEP HOLES IN THE ROTORS. AT THE SAME TIME AS THIS HAPPENED THE BRAKE LINE THAT WENT TO THE REAR WHEELS HAD HEAVY CORROSION AND THEY BLEW OUT AT THAT POINT. …
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DT: CONSUMER STATED THE BRAKE PADS SPIT OUT OF THE DRIVER'S SIDE FRONT WHEEL. BOTH FRONT WHEELS WERE CHECKED, AND THE BRAKE PADS WERE COMPLETELY DISSOLVED. THEY DUG DEEP HOLES IN THE ROTORS. AT THE SAME TIME AS THIS HAPPENED THE BRAKE LINE THAT WENT TO THE REAR WHEELS HAD HEAVY CORROSION AND THEY BLEW OUT AT THAT POINT. OTHER HEAVY CORROSION ON OTHER BRAKE LINES CAME OUT OF THE ABS CONTROL UNIT. THE BRAKES WERE NOT WORN OUT, BUT THEY TOTALLY DISSOLVED. VEHICLE WAS NOT USED FOR HEAVY TOWING, AND IT HAS NOT BEEN USED IN THE WATER.*AK
NHTSA ODI #10130344
Mileage unknown · Jul 21, 2005
Steering
DT: JUNE 29, 2005 ON HIGHWA WHILE Y DOING 50-55 MPH PULLED INTO DRIVE AND THOUGHT HIT A POLE BECAUSE THE WHOLE LEFT SIDE WAS WIPED OUT OF THE VEHICLE. THE MIRROR COME IN, LOOKED UNDER FRONT END EVERYTHING LOOKED FINE, DIDN'T HAVE STEERING PROBLEMS WENT ABOUT 30 MILES, CAME BACK, WENT TO TURN LEFT, ACTED LIKE IT DIDN'T WANT TO…
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DT: JUNE 29, 2005 ON HIGHWA WHILE Y DOING 50-55 MPH PULLED INTO DRIVE AND THOUGHT HIT A POLE BECAUSE THE WHOLE LEFT SIDE WAS WIPED OUT OF THE VEHICLE. THE MIRROR COME IN, LOOKED UNDER FRONT END EVERYTHING LOOKED FINE, DIDN'T HAVE STEERING PROBLEMS WENT ABOUT 30 MILES, CAME BACK, WENT TO TURN LEFT, ACTED LIKE IT DIDN'T WANT TO TURN LEFT. WENT HOME, GOT A FLASH LIGHT, HAD FRIEND TURN THE WHEEL WHILE CONSUMER LOOKED AT THE STEERING, IT MADE CRACKING AND POPPING SOUND WHEN TURNING THE VEHICLE TO THE LEFT. THE IT LOCKED AND WOULD NOT TURN. HAD THE DEALER PUT A PUMP ON A WEEK BEFORE. CALLED DEALERSHIP, THE REFERRED CONSUMERTO CHRYSLER, THEN THEY HAD HIM SPEAK WITH AN INVESTIGATOR, THEY WANTED TO COME OUT AND INSPECT WITH IN 10 DAYS. SPENT 4 HOURS LOOKING AND TAKING PICTURES, THEN GOT A LETTER, STATING THEY COULDN'T FIND ANYTHING WRONG. AT THE BODY SHOP THEY COULDN'T FIND ANYTHING WRONG EITHER. *AK
NHTSA ODI #10129624
113,364 miles · Apr 26, 2005
Fuel System, Diesel
I OWN A 2001 DODGE 3500 DIESEL PICKUP. THESE TRUCKS YEAR MODELS 1998.5-2002 EQUIPPED WITH THE DIESEL OPTION ARE NOTORIOUS FOR THE FUEL TRANSFER PUMP FAILING. I FEEL THIS FAILURE CAUSES AN ACCIDENT HAZARD, BECAUSE WHEN IT FAILS THE TRUCK STOPS RIGHT THERE WHETHER YOU ARE IN THE MIDDLE OF A HIGH SPEED INTERSECTION OR ON THE HIGHWA…
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I OWN A 2001 DODGE 3500 DIESEL PICKUP. THESE TRUCKS YEAR MODELS 1998.5-2002 EQUIPPED WITH THE DIESEL OPTION ARE NOTORIOUS FOR THE FUEL TRANSFER PUMP FAILING. I FEEL THIS FAILURE CAUSES AN ACCIDENT HAZARD, BECAUSE WHEN IT FAILS THE TRUCK STOPS RIGHT THERE WHETHER YOU ARE IN THE MIDDLE OF A HIGH SPEED INTERSECTION OR ON THE HIGHWAY IN HEAVY TRAFFIC. AS YOU CAN SEE EITHER OF THESE CASES COULD RESULT IN CAUSALITY OR EVEN DEATH OF THE DRIVER, PASSENGERS AND OTHER MOTORIST. GIVEN THE NATURE OF THE VEHICLES INTENDED USES OF THIS MODEL IT IS NOT UNCOMMON TO SEE THESE TRUCKS LOADED WITH TRAILERS OF VARIOUS SIZES MOST OF WHICH WEIGHT 7000 LBS AND OVER. COMBINE THAT WITH THE FORCES OF ANOTHER PASSENGER VEHICLE, AND THE RESULT IS VERY DANGEROUS. THERE IS A WEBSITE (WWW.TDR1.COM) DEDICATED TO THE DODGE DIESEL THAT HAS INFORMATION ABOUT THESE ISSUES THAT WOULD KEEP YOU READING FOR DAYS ABOUT FAILURES. I BRING THIS UP BECAUSE I HAVE EXPERIENCED 3 FAILURES IN THE PAST YEAR. ONE WAS IN MY DRIVEWAY SO I DID NOT CAUSE AN INCIDENT, BUT THE OTHER TWO WERE IN DANGEROUS SITUATIONS THE LAST WAS WHEN MY WIFE WAS PULLING ONE OF OUR HORSES IN A TRAILER THAT WEIGHS 6000 LBS ADD THE WEIGHT OF THE HORSE AND GEAR AND IT BRINGS THAT UP TO ABOUT 8000 LBS NOW ADD THE TRUCK WHICH IS ABOUND 6900 LBS AND YOU HAVE CLOSE TO 15000 LBS OF DEAD WEIGHT SITTING ON THE SIDE OF THE HIGHWAY NOW TAKE A 4000 LBS SUV AND SLAM IT INTO THE BACK OF THE TRAILER. NOW I'M NO PHYSICISTS BUT I KNOW AT LEAST ONE PERSON IS NOT WALKING AWAY. WHAT I WOULD LIKE TO SEE HAPPEN IS FOR DODGE THE STEP UP TO THE PLATE AND ADMIT THERE IS A BLATANT DISREGARD TO SAFETY ATTRIBUTED TO A SYSTEM MALFUNCTION. *AK
NHTSA ODI #10118496
Mileage unknown · Apr 7, 2005
Air Bags
NHTSA CAMPAIGN 01V153000; DAIMLER CHRSYLER ISSUED A CLOCK SPRING MATERIAL RECALL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH THE AIR BAG CHECK LIGHT REMAINED ON. OWNER'S MANUAL STATED THAT THE THAT AIR BAG WOULD NOT OPERATE IF THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. *AK
NHTSA ODI #10117597
Mileage unknown · Mar 30, 2005
Unknown Or Other
THE SPARE TIRE JUST DROPPED/COMPLETELY DISENGAGED FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ON THE HIGHWAY WHEN THE CABLE BROKE. *AK THE CABLE IS OF INSUFFICIENT STRENGTH ON THIS MODEL. BECAUSE THIS IS A HEAVY DUTY TRUCK THE TIRES ARE 10 PLY AND THE WHEELS HEAVIER THAN ON A NORMAL 1/2 OR 3/4 TON PICKUP. *BF *NM
NHTSA ODI #10113135
Mileage unknown · Mar 15, 2005
Wheels
ALL OF THE WHEELS CRACKED, AND WERE UNABLE TO KEEP AIR IN THE TIRES. THIS CAUSED THE VEHICLE NOT TO MOVE. MANUFACTURER WAS CONTACTED BY CONSUMER, AND WAS AWARE OF THE PROBLEM.*AK
NHTSA ODI #10115154
Official recalls
1May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE02049 · Tire Valve
Opened Jun 3, 2002 · Closed Oct 1, 2002
Status: closed (inferred from source dates) · Tires
No summary supplied.
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