NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
130 reports170,000 miles · Oct 16, 2007
Fuel System, Other
TL*THE CONTACT'S DAUGHTER OWNS A 2001 DODGE RAM 3500. THE VEHICLE STARTED AFTER THE CONTACT'S DAUGHTER MADE SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRANSFER PUMP FAILED AND NEEDED TO BE REPLACED. CURRENTLY, THE VEHICLE IS EXPERIENCING THE SAME FAILURE; HOWEVER, THE INJECTION PUMP FAILED …
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TL*THE CONTACT'S DAUGHTER OWNS A 2001 DODGE RAM 3500. THE VEHICLE STARTED AFTER THE CONTACT'S DAUGHTER MADE SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRANSFER PUMP FAILED AND NEEDED TO BE REPLACED. CURRENTLY, THE VEHICLE IS EXPERIENCING THE SAME FAILURE; HOWEVER, THE INJECTION PUMP FAILED AND NEEDS TO BE REPLACED. THE CURRENT MILEAGE WAS 183,766 AND FAILURE MILEAGE WAS 170,000.
NHTSA ODI #10205872
Mileage unknown · Sep 16, 2007
Structure
DASH BOARD CRACKING/COLLAPSING, ELECTRICAL PROBLEMS SECONDARY TO DASH PROBLEMS. BROKEN PLASTIC PIECES OF THE DASH ARE NOW PROJECTILES FOR ME AND MY FAMILY IF THERE WAS AN ACCIDENT, OR AIR BAG DEPLOYMENT. *JB
NHTSA ODI #10203126
74,000 miles · Jun 18, 2007
Unknown Or Other
TL*THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD HAS COMPLETELY CRACKED. DODGE WILL NOT PAY FOR THE REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. DODGE IS ALSO UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 88,000 AND FAILURE MILEAGE WAS 74,000.
NHTSA ODI #10193558
200,000 miles · May 9, 2007
Structure
THE DASHBOARD OF THE 2001 DODGE RAM 3500 HAD SEVERAL CRACKS THAT HAS BEEN IN THE NEWS LATELY. POSSIBLE HAZARD IF INVOLVED IN AN ACCIDENT. MANY COMPLAINTS BEING LODGED WITH DODGE AND LOCAL MEDIA.*AK
NHTSA ODI #10190345
92,015 miles · Nov 12, 2006
Power Train
NV5600 6 SPEED TRANSMISSION HAS SEVERE GEAR CLASH IN THIRD AND FOURTH GEARS. WILL NOT DOWN SHIFT INTO THIRD GEAR WITH GEAR GRINDING. TROUBLE STARTED ABOUT 1 MONTH AGO, AT 92, 000 MILES. DEALER TELLS ME THAT PARTS ARE NOT AVAILABLE TO REPAIR AND THEY ARE NOT SURE IF DODGE IS HAVING A PROBLEM. TSB 21-009-01 INDICATES DODGE KNEW OF…
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NV5600 6 SPEED TRANSMISSION HAS SEVERE GEAR CLASH IN THIRD AND FOURTH GEARS. WILL NOT DOWN SHIFT INTO THIRD GEAR WITH GEAR GRINDING. TROUBLE STARTED ABOUT 1 MONTH AGO, AT 92, 000 MILES. DEALER TELLS ME THAT PARTS ARE NOT AVAILABLE TO REPAIR AND THEY ARE NOT SURE IF DODGE IS HAVING A PROBLEM. TSB 21-009-01 INDICATES DODGE KNEW OF PROBLEMS IN 01, BUT HAVE NOT DONE MUCH SINCE THEN. *NM
NHTSA ODI #10173231
371,960 miles · Sep 18, 2006
Trailer Hitches
DT*: THE CONTACT STATED WHILE TOWING A TRAILER ON A CLEAR DAY TRAVELING ON A DRY PAVED HIGHWAY, THE REAR OF THE VEHICLE BEGAN TO BOUNCING. THE ROAD WAS SMOOTH AND WITHOUT POTHOLES. THE VEHICLE WAS PULLED ONTO THE SHOULDER OF THE ROAD IMMEDIATELY. UPON INSPECTION THE TRAILER HITCH ASSEMBLY OF THE TRUCK WAS OBSERVED TO BE FRACTUR…
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DT*: THE CONTACT STATED WHILE TOWING A TRAILER ON A CLEAR DAY TRAVELING ON A DRY PAVED HIGHWAY, THE REAR OF THE VEHICLE BEGAN TO BOUNCING. THE ROAD WAS SMOOTH AND WITHOUT POTHOLES. THE VEHICLE WAS PULLED ONTO THE SHOULDER OF THE ROAD IMMEDIATELY. UPON INSPECTION THE TRAILER HITCH ASSEMBLY OF THE TRUCK WAS OBSERVED TO BE FRACTURED. THE SERVICE DEALER AND THE MANUFACTURER WERE NOTIFIED.
NHTSA ODI #10168554
98,700 miles · Jul 13, 2006
Fuel System, DieselVehicle Speed ControlCrash
ON ANY CUMMINS POWERED DODGE TRUCK BUILT AFTER 1998 1/2 THE THROTTLE POSITIONING SENSOR IS MALFUNCTIONING SHUTTING DOWN THE MOTOR WITHOUT WARNING CAUSING THE VEHICLE TO SLOW VERY RAPIDLY AND TO TOTALLY LOSES POWER. WHEN THIS OCCURS THE DRIVER IS WITHOUT POWER UNTIL THE SENSOR DECIDES TO WORK AGAIN. TWO WEEKS AGO THIS PROBLEM OCC…
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ON ANY CUMMINS POWERED DODGE TRUCK BUILT AFTER 1998 1/2 THE THROTTLE POSITIONING SENSOR IS MALFUNCTIONING SHUTTING DOWN THE MOTOR WITHOUT WARNING CAUSING THE VEHICLE TO SLOW VERY RAPIDLY AND TO TOTALLY LOSES POWER. WHEN THIS OCCURS THE DRIVER IS WITHOUT POWER UNTIL THE SENSOR DECIDES TO WORK AGAIN. TWO WEEKS AGO THIS PROBLEM OCCURRED CAUSING A ACCIDENT IN RUSH HOUR TRAFFIC, DRIVER WAS RUN OVER BY SEMI TRUCK IN RUSH HOUR TRAFFIC. SHOULD SOMEONE BE TOWING A CAMPER OR TRAILER UP HILL AND THIS TAKES PLACE THE VEHICLE COULD STOP SUDDENLY ALLOWING THE VEHICLE TO BE REAR ENDED VIOLENTLY OR THOSE WITHOUT MUCH TOWING EXPERIENCE TO LOSE CONTROL OF VEHICLE. THIS PROBLEM OCCURS REGARDLESS OF SPEED OR TOWING. I AM COMMERCIAL DRIVER AND HAVE HAD THIS HAPPEN APPROXIMATELY 30 TIMES IN ALL KINDS OF WEATHER AND TRAFFIC. CHYRSLER/DODGE REFUSES TO ALLOW ME TO SPEAK WITH A REP AND CUMMINS HAS DISCONTINUED PUTTING THIS PART ON MOTORS. SOMEONE IS GOING TO GET KILLED IF SOMETHING IS NOT DONE SOON.. I PERSONALLY KNOW APPROXIMATELY 50 TRUCK WITH THIS PROBLEM AND COST TO FIX IS 1400$ WHEN PARTS STORES SELL SENSORS FOR 200$. I WANT TO SPEAK WITH SOMEONE ABOUT THIS PROBLEM AS I AM A RETIRED TRUCK DRIVER AND SEE A VERY DANGEROUS PROBLEM HERE IF IT HAPPENS TO A INEXPERIENCED DRIVER. *JB
NHTSA ODI #10162310
57,000 miles · Jun 23, 2006
Fuel System, DieselFuel System, Gasoline
DT*: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE AT 55-70 MPH THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE VEHICLE RESTARTED, BUT WOULD NOT ACCELERATE ENOUGH TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE FUEL TRANSFER PUMP FAILED. THE FUEL INJECTOR PUMP ALSO FAILED DUE TO THE FUEL T…
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DT*: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE AT 55-70 MPH THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE VEHICLE RESTARTED, BUT WOULD NOT ACCELERATE ENOUGH TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE FUEL TRANSFER PUMP FAILED. THE FUEL INJECTOR PUMP ALSO FAILED DUE TO THE FUEL TRANSFER PUMP FAILURE.
NHTSA ODI #10160571
85,905 miles · May 26, 2006
Fuel System, Diesel
MY COMPLAINT CONCERNS MY VEHICLE. THE REASON IM WRITING IS IN HOPES THAT WE CAN GET A SAFETY ISSUE ADDRESSED, AND CORRECTED. THERE HAS BEEN A REPEATED TREND OVER SEVERAL YEARS NOW CONCERNING THE LIFT PUMP (FUEL TRANSFER PUMP) UTILIZED IN THE 2500/3500 CUMMINS DIESEL APPLICATION. I AM A MEMBER OF THE FAILED LIFT PUMP CLUB AND HAV…
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MY COMPLAINT CONCERNS MY VEHICLE. THE REASON IM WRITING IS IN HOPES THAT WE CAN GET A SAFETY ISSUE ADDRESSED, AND CORRECTED. THERE HAS BEEN A REPEATED TREND OVER SEVERAL YEARS NOW CONCERNING THE LIFT PUMP (FUEL TRANSFER PUMP) UTILIZED IN THE 2500/3500 CUMMINS DIESEL APPLICATION. I AM A MEMBER OF THE FAILED LIFT PUMP CLUB AND HAVE EXPERIENCED THIS LIFT PUMP FAILURE ON MY 2001 3500 DODGE CTD 2 TIMES. THIS FAILURE CAUSES THE TRUCK TO LOOSE POWER AND SOMETIMES DIE IN BOTH CASES MOUNTAINOUS 2-LANE ROADS WITH NO PULLOUTS. THIS CAN BE LIFE THREATENING IF THE TRUCK OWNER IS ON THE HIGHWAY TOWING A LOADED TRAILER OR AS I WAS IN THE MOUNTAINS. I AM NOT ALONE IN THIS CONCERN, THERE ARE THOUSANDS OF 1998.5 - 2002, 24 VALVE CUMMINS TURBO DIESEL OWNERS THAT ARE CONCERNED AND HAVE COMPLAINED TO DODGE ABOUT THIS PROBLEM WITH NO RESOLUTION. THIS CAN BE DOCUMENTED BY GOING TO THE TURBO DIESEL REGISTER ON THE WEB. HTTP://WWW.TURBODIESELREGISTER.COM/...15&PAGENUMBER=2. *NM
NHTSA ODI #10158345
73,500 miles · May 2, 2006
Fuel System, Diesel
THE FUEL TRANSFER PUMP DID NOT HAVE ENOUGH PRESSURE TO PROPERLY SEND ENOUGH FUEL TO THE DIESEL INJECTION PUMP WHICH FAILED AT 74,365 MILE ON THE 2001 DODGE 3500 PICKUP. THIS CREATED A LOSS OF POWER OR ACCELERATION AT THE DESIRED TIME OR LEVEL NEEDED. THIS COULD HAVE CAUSE AN ACCIDENT DUE TO LACK OF POWER. THE DEALER CLAIMS THE I…
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THE FUEL TRANSFER PUMP DID NOT HAVE ENOUGH PRESSURE TO PROPERLY SEND ENOUGH FUEL TO THE DIESEL INJECTION PUMP WHICH FAILED AT 74,365 MILE ON THE 2001 DODGE 3500 PICKUP. THIS CREATED A LOSS OF POWER OR ACCELERATION AT THE DESIRED TIME OR LEVEL NEEDED. THIS COULD HAVE CAUSE AN ACCIDENT DUE TO LACK OF POWER. THE DEALER CLAIMS THE INJECTOR PUMP FAILED DUE TO AFTER MARKET CHIP INSTALLED BY ORIGINAL OWNER. BUT THE SELLING DODGE DEALER OF THIS USED VEHICLE DID NOT REPLACE WITH FACTORY CHIP WHEN SOLD TO ME LAST OCTOBER. VEHICLE HAD ABOUT 22,000 MILES THEN. THEY DID REPLACE THE TRANSFER PUMP UNDER WARRANTY. BUT CHARGE ME $2576.79 FOR THE REPLACEMENT OF THE INJECTION PUMP. WE FEEL THAT THE TRANSFER PUMP WAS THE CAUSE FOR FAILURE AND THE INJECTION PUMP SHOULD HAVE ALSO BEEN UNDER WARRANTY. *JB
NHTSA ODI #10156572
Official recalls
1May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
PE02049 · Tire Valve
Opened Jun 3, 2002 · Closed Oct 1, 2002
Status: closed (inferred from source dates) · Tires
No summary supplied.
Illustration