CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SAFETY HEAD LAMP. ALSO STATED THAT THERE WAS A RECALL FOR THE HEADLAMP THAT DID NOT INCLUDE HER VEHICLE BUT IS EXPERIENCING THE SAME PROBLEM. TS
1997 Dodge RAM 3500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1997 Dodge RAM 3500 do not stand out strongly from the model-year median of 124.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM 3500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
41 reports with mileage · 84 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
125 reportsVEHICLE'S HEADLAMP SWITCH MELTED WHILE DRIVING, RESULTED IN THE HEADLIGHTS BECOMING INOPERATIVE. *MR TURN SIGNALS, RUNNING LIGHTS LEFT BRAKE LIGHT WERE INOPERATIVE. ALL LIGHTS WORKED EXCEPT RUNNING LIGHTS WHEN TRAILER HOOKED UP. DEALER FOUND CORRODED SOCKET AND HEADLAMP SWITCH WIRING BURNT. REPLACED SOCKET AND REPLACED HEAD…
Read full complaint
VEHICLE'S HEADLAMP SWITCH MELTED WHILE DRIVING, RESULTED IN THE HEADLIGHTS BECOMING INOPERATIVE. *MR TURN SIGNALS, RUNNING LIGHTS LEFT BRAKE LIGHT WERE INOPERATIVE. ALL LIGHTS WORKED EXCEPT RUNNING LIGHTS WHEN TRAILER HOOKED UP. DEALER FOUND CORRODED SOCKET AND HEADLAMP SWITCH WIRING BURNT. REPLACED SOCKET AND REPLACED HEADLAMP SWITCH AND REPLACED BURNT WIRING. THERE WAS A RECALL HOWEVER VEHICLE WAS NOT INCLUDED. *TT
VEHICLE SUFFERED SUDDEN ACCELERATION WHEN SHIFTED FROM "PARK INTO DRIVE." VEHICLE COLLIDED WITH THREE OTHER VEHICLES. *MR
THROTTLE LINKAGE BROKE, WE HAD THROTTLE LINKAGE WELDED BECAUSE WE WERE IN A VERY REMOTE LOCATION AT THAT TIME. WE DROVE TRUCK HOME AND PARKED IT AT WHICH TIME WE RECEIVED A RECALL FROM CHRYSLER ON LINKAGE. DEALER (RINGGOLD CHRYSLER, DODGE, JEEP,,7154 NASHVILLE ST., RINGGOLD, GA. 30736 PHONE 706-935-2328) REFUSED TO DO RECAL…
Read full complaint
THROTTLE LINKAGE BROKE, WE HAD THROTTLE LINKAGE WELDED BECAUSE WE WERE IN A VERY REMOTE LOCATION AT THAT TIME. WE DROVE TRUCK HOME AND PARKED IT AT WHICH TIME WE RECEIVED A RECALL FROM CHRYSLER ON LINKAGE. DEALER (RINGGOLD CHRYSLER, DODGE, JEEP,,7154 NASHVILLE ST., RINGGOLD, GA. 30736 PHONE 706-935-2328) REFUSED TO DO RECALL BECAUSE LINKAGE HAD BEEN WELDED. CHRYLSER RECALL DIVISION STATES NO OTHER PROBLEMS WITH LINKAGE BREAKING AND REFUSED TO AUTHORIZE FULL REPAIR. WE ARE STILL DRIVING TRUCK ON WHICH SAFETY RECALL WORK HAS NOT BEEN PERFORMED.*AK
WHILE DRIVING 40-70 MPH FRONT END OF VEHICLEWAS SHAKING. CONSUMER WOULD HAVE TO SLOW VEHICLE DOWN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING 5 MPH UP A HILL THE THROTTLE CABLE AND LINKAGE BROKE WHICH RESULTED IN THE BRAKE PEDAL GOING TO THE FLOOR BOARD, CAUSING LOSS OF VEHICLE CONTROL. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS.*JB
A WIRE IN DASHBOARD LIGHTS OVERHEATED AND MELTED LIGHT SWITCH. SMOKE CAME INTO THE CAB. DEALER HAS BEEN CONTACTED. *AK THERE IS A RECALL CAMPAIGN 99V02400 TO REPLACE HEADLIGHT SWITCH/RELAY. *TT
MECHANICS ALL SAID VEHICLE IS A DANGER TO DRIVE INJURY COULD RESULT, IT CANNOT BE REPAIRED. IT HAS BEEN WORKED ON FOR THIS BUCKING PROBLEM ABOUT 15+ TIMES. NEW SHOCKS, CLUTCH ASSBLY, TIRES, STAB SHOCKS, DRIVE LINES, DRIVE LINES BALANCED, CARRIER BEARINGS, REAR END, ENTIRE REAR AXLE, SPRINGS, ETC., AND MANY OTHER STABS AT THE P…
Read full complaint
MECHANICS ALL SAID VEHICLE IS A DANGER TO DRIVE INJURY COULD RESULT, IT CANNOT BE REPAIRED. IT HAS BEEN WORKED ON FOR THIS BUCKING PROBLEM ABOUT 15+ TIMES. NEW SHOCKS, CLUTCH ASSBLY, TIRES, STAB SHOCKS, DRIVE LINES, DRIVE LINES BALANCED, CARRIER BEARINGS, REAR END, ENTIRE REAR AXLE, SPRINGS, ETC., AND MANY OTHER STABS AT THE PROBLEM HAVE BEEN DONE. THE REAR WHEELS WILL STILL BUCK SO BAD THE WHEELS COME OFF THE PAVEMENT AT TIMES. CHRYSLER SAID THAT PERSONAL SAFETY WAS NOT A CONCERN, ONLY THE BOTTOM LINE DOLLAR IN THEM BUYING THIS VEHICLE BACK. AT LEAST 2 MECHANICS, A SERVICE MGR. AND THE CUSTOMER RELATIONS LADY AT MONTANA DODGE HAVE SAID THIS PICKUP IS UNSAFE FOR ME TO BE DRIVING. THE REAR END IS NOW GOING OUT, THE TRANSMISSION IS LEAKING NOW AND IT IS AN ACCIDENT WAITING TO HAPPEN. CHRYSLER SAID THEY WOULD BUY IT BACK, PENALIZING ME DEARLY ON MILEAGE EVEN THOUGH THE TRUCK HAS HAD PROBLEMS SINCE IT WAS NEW. MONTANA DODGE HAS TOLD CHRYSLER THEY WILL NOT WORK ON IT ANYMORE, THAT IT IS UNSAFE TO DRIVE. MY EXTENDED WARRANTY IS STILL GOOD FOR ANOTHER 25,000 MILES OR 2 MORE YEARS. THE "LAISON" PAID BY CHRYSLER IS WHO TOLD ME THAT SAFETY HAD NOTHING TO DO WITH THE PRICE CHRYSLER PAID ME, IT WAS JUST A BOTTOM LINE DOLLAR THEY WERE CONCERNED ABOUT. CHRYSLER TROUBLESHOOTER TECHS SENT A VIB MACHINE TO PINPOINT THE PROBLEM, IT SHOWED TO BE THE OUTPUT SHAFT OF THE TRANSFER CASE. A USED TRANSFER CASE WAS INSTALLED, IT STILL BUCKED. USED PARTS WERE TRADED OUT FOR THE ENTIRE REAR AXLE ASSEMBLY AND IT STILL BUCKED. THIS BUCKING IS SO VIOLENT, THAT STUFF OFF THE DASH WILL GO INTO THE BACK SEAT AREA IF I ALLOW IT TO STAY IN THIS BUCKING MODE. SOMEONE WOULD 100% WITHOUT DOUBT BE INJURED SERIOUSLY OR KILLED IF THIS VEHICLE WERE TO REMAIN ON THE HIGHWAY. CHRYSLER DOESN'T SEEM TO REALLY CARE AND SAID AS MUCH THROUGH THEIR LAISON. THANK YOU VERY MUCH FOR LISTENING. I EITHER SELL IT BACK TO CHRYSLER AT A GREAT MONEY LOSS OR DRIVE A DANGEROUS VEHICLE.
CONSUMER BROUGHT VEHICLE IN FOR RECALL #819 REPAIR, DEALER REPLACED HEADLIGHT SWITCH, INSTALLED OVERLAY HARNESS AND REPLACED 4 BURNT WIRES IN CONNECTOR, HOWEVER, AFTER RECALL REPAIRS WERE PERFORMED CONSUMER HAD NO TAIL LIGHTS, CONSUMER WAS TOLD BY ANOTHER MECHANIC THAT HEAD LIGHT SWITCH HAD NOT BEEN REPLACED AS REQUIRED BY RECAL…
Read full complaint
CONSUMER BROUGHT VEHICLE IN FOR RECALL #819 REPAIR, DEALER REPLACED HEADLIGHT SWITCH, INSTALLED OVERLAY HARNESS AND REPLACED 4 BURNT WIRES IN CONNECTOR, HOWEVER, AFTER RECALL REPAIRS WERE PERFORMED CONSUMER HAD NO TAIL LIGHTS, CONSUMER WAS TOLD BY ANOTHER MECHANIC THAT HEAD LIGHT SWITCH HAD NOT BEEN REPLACED AS REQUIRED BY RECALL. *TT
THROTTLE WAS STUCK WHILE TRAVELING ON THE INTERSTATE AT 70 MPH. VEHICLE HAD TO BE SHUT DOWN TO STOP. THERE IS A RECALL FOR THIS PROBLEM, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Official recalls
199V024000 · Exterior Lighting:headlights:switch
Feb 5, 1999
VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.
Consequence & remedy
Consequence: IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP03006 · Seat Back Failure
Opened Sep 23, 2003 · Closed Apr 8, 2004
Status: closed (inferred from source dates) · Seats; Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Additional source detail variants (2)
Seats
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Seats:front Assembly:recliner
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Illustration