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1997 Dodge RAM 3500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Dodge RAM 3500 do not stand out strongly from the model-year median of 124.5.

About this comparison →
125Owner complaints

Model-year median: 124.5

1Recall campaigns

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1Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
70
1994108
1995124
1996125
1997105
1998104
199958
2000
Compare all RAM 3500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Power Train
26Exterior Lighting
25Service Brakes, Hydraulic
17Steering
10Fuel System, Gasoline
9
All reported categories
Suspension
8Electrical System
6Engine And Engine Cooling
6Vehicle Speed Control
6Structure
5Air Bags
4Tires
4Unknown Or Other
4Fuel System, Diesel
3Fuel System, Other
2Trailer Hitches
2Child Seat
1Fuel/propulsion System
1Parking Brake
1Seat Belts
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

41 reports with mileage · 84 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports12 fire reports5 injury reports

Steering complaints

10 reports
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70,000 miles · Jul 31, 2015
Power TrainSteering

TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MA…

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TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI #10745392

198,000 miles · Jul 4, 2014
Service Brakes, HydraulicSteering

POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR

NHTSA ODI #10608223

225,000 miles · Dec 14, 2010
Steering

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHICH WOULD NEED REPLACING. THE V…

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TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHICH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.

NHTSA ODI #10370570

204,000 miles · Jul 5, 2007
Air BagsSteeringInjury

INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRB…

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INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRBAG) NO LONGER IN USE, AND ALL FUNCTIONS ON STEERING WHEEL DID NOT WORK.*AK

NHTSA ODI #10195429

7,000 miles · Jul 15, 2004
Steering

THE STEERING WHEEL HAD TOO MUCH PLAY IN IT, WHICH MADE IT DIFFICULT TO STEER WHILE DRIVING, ALSO THE FRONT END SWAYED. THE DEALERSHIP SERVICED THE VEHICLE 3 TIMES, IN WHICH THEY TIGHTENED THE STEERING BOX AND ADJUSTED THE TIE RODS, HOWEVER THE PROBLEM RECURRED. *AK *JB

NHTSA ODI #10079467

Mileage unknown · Jul 2, 2001
SteeringStructureCrashInjury

WHILE DRIVING UNDER 50 MPH, ANOTHER DRIVER CUT CONSUMER OFF, AND CONSUMER HIT A POLE, AND SUSTAINED HEAD AND NECK INJURIES. VEHICLE'S FRAME BENT UP LIKE A PIECE OF ALUMINUM FOIL. CONSUMER FELT FRAME WAS TOO THIN. *AK CONSUMER STATES CAB OF TRUCK AND FLOOR PANELS BUCKELED. *SLC

NHTSA ODI #891784

Mileage unknown · Apr 29, 1999
Power TrainSteering

ONE END OF THE TRACK BAR,WHICH ALLOWS THE FRONT AXLE TO MOVE FROM SIDE TO SIDE,HAS WORN OUT CAUSING VEHICLE TO WANDER. ALSO A COUPLE OF TIE RODS ARE WEARING OUT. *AK

NHTSA ODI #837248

Mileage unknown · Feb 15, 1999
Parking BrakeService Brakes, HydraulicSteering

CONSUMER COMPLAINS OF VEHICLE SHUDDERING VIOLENTLY AS THE CLUTCH AND FLY WHEEL BECOME INOPERABLE, VEHICLE PULLS TO THE RIGHT, DEALER ROTATED TIRES AND VEHICLE STILL SHAKES VIOLENTLY, DEALER REPLACED DAMPENING SHOCK, PITMAN ARM, TIE ROD, AND STEERING BOX. POSSIBLE STEERING OR SUSPENSION PROBLEM, DEALER COULDN'T REMEDY PROBLEM. …

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CONSUMER COMPLAINS OF VEHICLE SHUDDERING VIOLENTLY AS THE CLUTCH AND FLY WHEEL BECOME INOPERABLE, VEHICLE PULLS TO THE RIGHT, DEALER ROTATED TIRES AND VEHICLE STILL SHAKES VIOLENTLY, DEALER REPLACED DAMPENING SHOCK, PITMAN ARM, TIE ROD, AND STEERING BOX. POSSIBLE STEERING OR SUSPENSION PROBLEM, DEALER COULDN'T REMEDY PROBLEM. *JADA

NHTSA ODI #781961

Mileage unknown · Apr 23, 1998
SteeringSuspension

POWER STEERING PUMP FAILED.

NHTSA ODI #534484

Mileage unknown · Jun 25, 1997
Steering

STEERING JAMS DUE TO COTTER PIN SEPARATING FROM THE NUT. DILEMMA, PINS FELL OUT AND STEERING TEMPORARILY LOCKED UP. *AK

NHTSA ODI #813513

Official recalls

1

99V024000 · Exterior Lighting:headlights:switch

Feb 5, 1999

VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.

Consequence & remedy

Consequence: IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP03006 · Seat Back Failure

Opened Sep 23, 2003 · Closed Apr 8, 2004

Status: closed (inferred from source dates) · Seats; Seats:front Assembly:recliner

ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.

Additional source detail variants (2)

Seats

ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.

Seats:front Assembly:recliner

ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.