2002 Dodge RAM 2500

THE ENTIRE DASHBOARD IS CRACKING AND DISINTEGRATING. OBVIOUSLY DUE TO SUBSTANDARD MATERIAL AND/OR WORKMANSHIP. THIS IS LEAVING PIECES OF PLASTIC WITH VERY SHARP JAGGED EDGES AND POINTS COVERING THE TOP OF THE DASHBOARD. THIS IS A VERY DANGEROUS CONDITION AS THESE SHARP EDGES CAN CUT OR BLIND SOMEONE IN EVEN A MINOR ACCIDENT. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE PARKED WITH THE KEY IN THE IGNITION AND THE ENGINE SHUT OFF, THE CONTACT'S CHILD HAPHAZARDLY MOVED THE GEAR SHIFTER, WHICH WAS LOCATED ON THE STEERING COLUMN. THE VEHICLE BEGAN TO ROLL BACKWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V55500 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) BUT THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE SHIFT INNER LOCK SYSTEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

DASHBOARD COVER BEGAN FALLING APART FOR NO APPARENT REASON. THE DETERIORATION FIRST APPEARS AS CRACKING THAT LATER OPENS UP GAPS IN THE DASH. NUMEROUS SHARP EDGES ARE CREATED ON THE DASH. IT IS UNKNOWN WHETHER OR NOT THE DETERIORATION AFFECTS THE AIRBAGS. DASHBOARD DETERIORATION STARTED LAST SUMMER WHILE THE TRUCK WAS PARKED. I PARK OUTSIDE, SO THE INSIDE OF THE TRUCK IS EXPOSED TO NORMAL ARKANSAS SUMMER TEMPERATURES, BUT EVERY OTHER VEHICLE I'VE OWNED HAS BEEN EXPOSED TO SIMILAR CONDITIONS WITHOUT THIS EVER HAPPENING BEFORE. *KB

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE EXPERIENCED AN ABNORMAL REDUCTION IN ENGINE POWER. THE VEHICLE WAS TURNED OFF AND THE BATTERY CABLES WERE DISCONNECTED. AFTER WAITING TEN MINUTES, THE BATTERY CABLES WERE RECONNECTED AND THE VEHICLE RESUMED AS NORMAL. THE ERRATIC FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY BEGAN TO DECELERATE AND CAME TO A STOP INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR FACILITY FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT A BOLT IN THE TAIL SHAFT OF THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

WHO DECIDED THAT THIS STOCK LIFT PUMP WAS OK? WHO PICKED THE REPLACEMENT LIFT PUMP? DODGE SAYS CUMMINS, CUMMINS SAYS DODGE. WELL THIS LITTLE $120 POS LIFT PUMP (BOTH STOCK, AND REPLACEMENTS) IS KNOWN TO KILL THE $1,000 INJECTOR PUMP. WHY NOT JUST STEP UP AND PUT AN AIR DOG, FASS OR THE LIKE PUMP ON THE DANG TRUCK? IT IS A FEW HUNDRED DOLLARS MORE BUT NO LIFT PUMP OR INJECTOR PUMP WILL EVER NEED TO BE REPLACED. I GUESS IT LOOKS LIKE I JUST ANSWERED MY OWN QUESTION. TO MAKE A PRODUCT THAT HAS NO KNOWN ISSUES WON'T MAKE MONEY. IF THE LIFT PUMP GOES OUT IT WEAKENS THE INJECTOR PUMP. I TAKE MY DODGE TO THE DODGE HOUSE; THEY CHARGE ME TO REPLACE MY LIFT PUMP. LATER ON MY INJECTOR PUMP FAILS, THEY CHARGE ME TO REPLACE MY INJECTOR PUMP. AND THE CYCLE CONTINUES TILL I GET SMART AND PUT AN AFTERMARKET FASS PUMP ON AND DRIVE THE TRUCK 1,000,000 MILES WITH NO FUEL DELIVERY ISSUES. LIFT PUMPS ARE THE NUMBER ONE FAILURE IN ANY STREET DRIVEN DIESEL TRUCK. THE CHEVY 6.5, DURAMAX, FORD INTERNATIONAL AND DODGE CUMMINS ALL HAVE WEEK STOCK AND STOCK REPLACEMENT LIFT PUMPS THAT WILL FAIL. WHEN THEY FAIL YOU HURT YOUR INJECTOR PUMP CAUSING IT TO FAIL. BEFORE YOU PUT ANY MILES ON YOUR DIESEL TRUCK, REPLACE THE LIFT PUMP WITH A AFTERMARKET REPLACEMENT PUMP. FASS, OR AIR DOG IT!!! *TR

WHO THE [XXX] LET THE DANG COLOR OF THE INTERIOR PASS THE TEST? SURLY SOMEONE MUST HAVE SAID I LOVE THE TRUCK, BUT THE MULTI COLOR DOTS ON THE INSIDE NEED TO BE CHANGED. WOULD A SOLID (GRAY, BLACK, TAN) HAVE BEEN ALL THAT HARD TO DO? IT LOOKS LIKE SOMEONE THREW UP FRUITY PEBBLES IN THERE. WHAT WERE YOU THINKING? ALSO MY TRUCK HAS LESS THAN 100,000 MILES ON IT AND I HAVE A LARGE RIP ON THE FRONT SEAT. I WOULD THINK IT WOULD AT LEAST MAKE IT TO 100,000 MILES. SEVERAL 95 CHEVYS (OVER 130,000 MILES), A 99 CHEVY (UNK MILES) IN MY FAMILY WITH NO TEARS OR UGLY COLORING. COME ON WHAT IS UP WITH THE COLOR CHOICE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE STEERING IN THE 2ND GENERATION RAMS IS SUBPAR. THEY ROAD WALK, AND GET SO FAR OUT OF ALIGNMENT THEY CAN NOT BE PROPERLY ALIGNED. THIS IS SHOWN AS DODGE WENT FROM ONE STEERING DESIGN (A BETTER ONE) TO ANOTHER IN 2000 YEAR TRUCKS. IN 2003 THEY TRIED TO IMPROVE ON THE SYSTEM BUT IT WAS NOT ANY GOOD. NOW THEY ARE PUTTING ON THE 2009/10 STEERING COMPONENTS ON THE 2003-2008 TRUCKS LEAVING THE 2000-2002 TRUCKS TO SUFFER FROM A HIGHLY DANGEROUS AND UNRELIABLE STEERING SETUP. THE TRUCKS ROAD WALK ALL OVER THE ROAD, THE STEERING CONSTANTLY SHIFTS AND THE STEERING WHEEL IS NEVER TRULY IN THE CORRECT POSITION. DODGE NEEDS TO COME UP WITH A REDESIGNED STEERING REPLACEMENT FOR THESE TRUCKS AND STOP LEAVING IT UP TO THE OWNER TO FIX THEIR MISTAKE! *TR

DASH STARTED TO CRACK. NOW I HAVE A LARGE HOLE IN THE DASH, SEVERAL CRACKS AND A SMALL HOLE IN THE DASH. I ALSO HAVE HOLES AND CRACKS IN THE BEZEL. IT IS A SHAME DODGE IS NOT REPLACING THE DASH. I HAVE A 74 CAMARO AND THE DASH IS NOT CRACKED, HAVE A FEW 95 CHEVYS, A 95 BUICK, 99 CHEVY IN MY FAMILY AND NONE OF THEM HAVE THE ISSUES WITH THE DASH. THIS IS A ISSUE WITH JUST ABOUT EVERY DODGE RAM OWNER OF THE SAME YEAR! *TR